My recent three-night stay at Exe Las Palmas in Gran Canaria was nothing short of fantastic. From the outset, Natalia at the front desk made a remarkable impression. Her attentiveness and dedication to service greatly enhanced our experience, addressing every need with efficiency and a smile. The hotel itself boasts commendable facilities. The breakfast buffet was exceptional, offering a wide variety of choices, all fresh and deliciously prepared—truly a delightful way to start the day. Additionally, the rooftop pool and bar provided an exquisite escape with stunning views over the city, making our evenings relaxing and memorable. Located in the heart of Gran Canaria, Exe Las Palmas is perfectly positioned for exploring the island’s vibrant culture and scenic spots. The comfort and convenience of this hotel, combined with the outstanding service, assure it as my top recommendation for anyone visiting the area. I eagerly look forward to my next stay!

We looooooved our stay here ! Everything was perfect, the room was spacious and the staff super super friendly and helpful. Nothing negative to say

We rated it 10 because it’s a mild inconvenience, but outside of breakfast or the rooftop bar there’s no possibility to have a coffee at the hotel. As breakfast finished at 10:30, the rooftop bar was opening at 12. So we’d have to go outside to get our caffeine needs met (but we do drink more coffee than average). A small kettle in the room would have truly made our stay perfect, as we could have bought some Nescafé to make it ourselves. Or maybe a coffee machine in the lobby or something like that. But as said in the beginning, it was just a small inconvenience, the hotel was wonderful.

excellent swimming pool and very comfortable bed, best ever. Staff were all extremely helpful and polite, very good at their jobs.

Breakfast could have been better. windows are not very well fitted and the sound from outside is very annoying and we were on the 7th floor however it was carnival week so this could have skewed our impressions

We stayed here for 1 night before we flew back to London. Hotel was located in a central location, close to the beach and shops. We were lucky to see a carnival parade pass the hotel, which was a nice surprise. Breakfast buffet was tasty and filling. Reception helpful and friendly. We was given a complimentary bottle of wine upon arrival, which was appreciated after a long day of sight-seeing. We will stay again if we are in visit Gran Canaria in the future.

Would have aporeciated a more comfortable chair in the room, but it's just a minor criticism

We liked the roof top area w pool.The lady on reception was lovely- very friendly and helpful and made us feel really welcome. The breakfasts were excellent and the free bottle of bubbly on arrival was much appreciated.

The bar on the roof was closed for renovation. Although the hotel is near the beach its location made the room feel a little dark w no view.

I love the location of the hotel, it was close to the beach and the restaurants! The staff were so nice and the breakfast had loads of options!

The fact that the rooftop had limited timings—we weren’t allowed to use it and the jacuzzi and the pool before 12pm and after 6pm… it would have been nice to use the pool at night and watch the sunrise at the rooftop.

Fabulous hotel stay. Hotel is in an excellent location, right beside the beach in las Canteras, beside the no. 12 bus stop to go to Vegueta also, never mind all the great places to eat on the beach promenade close by. Exceptionally friendly & informative staff. Really great choice of breakfast in their buffet offering.

The hotel was very well located just a few meters from the beach. We could walk to cafes, restaurants, the beach or the supermarket. Very convenient. It has a nice roof top swimming pool, a bit small, but well kept and with nice and clean modern lounge chairs. We enjoyed it. The hotel also offers free tea and coffee from the machine downstairs, which was great. However, we were not informed at arrival, so we only realized it a few days later... Our rooms were very spacious and very clean. The bathroom was also very spacious, and we particularly enjoyed having the music sound in the bathroom! The staff was nice and helpful, especially the cleaning guy.

Although very close to the beach, there are no sea views from the hotel. Behind the hotel there is a narrow busy street where cars drive fast and noisily. The modern shower doors don't close completely, so the water splashed out from the opening onto the bathroom floor every time we showered. There is no parking space in the hotel, but they have agreement to a close by parking lot, which worked well for us, so not really a minus, just a comment. All in all, we were quite happy with our stay and would happily return to the hotel!

Perfect location, lovely staff. They let me check out late which I really appreciated. Lots of nice resteraunts around. Lovely rooftop area with a pool and jacuzzi. Honestly so fab, would reccomend 👍👍

Shower in bathroom leaked onto the floor and would change temperature.

We really liked the roof top pool and sun bed area . You have views of the ocean and was very private as well . The staff are very very FRIENDLY and they offer a beach towel service which is really good !

The shower and how it had no door to stop water getting out , was a little confusing..