We returned after previously visited as a family and again had a great stay. Delicious and varied breakfast buffet. Very helpful staff, comfortable beds and rooms. Convenient for the airport bus and the intermodal station, also not far to the old town. Outdoor Pool shut as we visited in winter, but loved this on our last visit. Fantastic overhead shower in the bathroom.

I wasn’t aware there was an additional charge for the indoor pool. View from the window on 1st floor wasn’t great (into another building). Only very minor gripes as we loved the hotel and had a very relaxing and enjoyable stay.

Staff were exceptional - many thanks! I had a super large room - double / small king size bed, a sofa bed, a desk, a chair, ample space for my luggage and a lovely view. Extremely happy to have a room away from the lift so as not to hear any noise when resting. Free mini bar stocked up daily. Room cleaned daily. Lifts were quick. Hotel was super clean and close to Estacio Intermodal train and bus station (7-10 min walk). I was there on a hiking trip to trek the GR221 trail, so this was especially useful! Lovely bakery 5 mins away, and inside the train station is a fairly cheap supermarket should you want a salad rather than bread.

Not a negative per se but my shower (which was separate from the toilet) was smaller than expected. Returned days later and had another room which had a bath and realised I was missing it from this room, especially after a hike. Would have liked breakfast included in my price for the amount that I had paid.

Helpful friendly staff, lovely room, comfy beds, rooftop pool was gorgeous at rooftop bar cocktails were lovely. Great location, could walk everywhere. Highly recommend!

Excellent location, staff friendly and polite, good breakfast selection

Bathroom a little tired - shower heads could be better, water temperature was variable

Friendly staff, nice room (but we did upgrade to a slightly better one), good breakfast and other meals, very convenient location- 10 min walk to station, 15 min to cathedral. Roof top very pleasant although they did not have bar open due to weather)

Had a slight problem with smell of drains, but after pointing it out they quickly came to fix it, although smell did return but not too bad. I suspect it is the way the plumbing in the hotel is organised. Also difficult to adjust water temperature in shower. However, these were small problems and did not affect our enjoyment of the hotel. Highly recommend.

The staff above all else, were exceptionally friendly and helpful. They provided us a lot of guidance and recommendations to maximise our experience in Mallorca. I would come back here just to chat with the reception and bar staff again! The rooms are clean, well presented and modern. The pool area was great and the food available at the bar was delicious!

The air conditioning wasn’t quite strong enough and I found the room to be a bit warm which affected my sleep somewhat. The location is okay, you’re a bit outside the main tourist section where the restaurants and bars are located but on the other hand you’re very close to public transport terminals. I also found the sound proofing of the rooms to be insufficient as we could hear other guests in their rooms if they spoke loud enough as well as most noises in the corridor.

Large room with a comfortable bed. Nice and spacious bathroom with a bidet. The free bar in the room was replenished daily. Very helpful staff. Delicious breakfast buffet. Great location, close to the station

Nice rooftop area, small pool but lucky to have one at all in Palma and ideal for cooling off in the heat. We stayed in August and always got a sunbed, nice pool towels provided also. Complimentary minibar much appreciated! Discounted parking in the car park across the road is great, 24 hours for €15 instead of €26. Amazing cafe/bakery right across from the hotel called Rosevelvet Eatery - we had breakfast here twice.

Location was fine with 20 minute walk into any restaurants/cafes we had been recommended but expected the hotel to be a bit more central given its name.

The staff here were welcoming and helpful and we felt comfortable as soon as we arrived. It was our first visit to Palma and it became apparent that the hotel was in a good location, being a short walk from local bars and restaurants in one direction (over the main road towards the station) and a longer walk down through the old town and central area to the harbour, via coffee/beer/tapas stops in small squares. We had only a coffee machine in our room, but were provided with a kettle on request for our tea! We were delighted with our complementary mini bar with cold drinks (and a place to store milk). Our room was kept very clean every day. The spa area was small and felt full with four, but was lovely for a (booked) session of relaxation after sight seeing.

The outside swimming pool was smaller than I expected and suitable for a "refreshing dip" rather than a swim. However, it was a pleasant and relaxing area up on the roof and the staff in the bar there were friendly and helpful.

Great hotel, staff were excellent.

The fried breakfast was cold, its buffet style but laid out under lights to keep it warm but it doesn't work. A better method is required to keep the food hot.