1,236 reviews
From
$129Plaza Madrid 13, Palma De Mallorca, 07011, MAJORCA, Spain
1,236 reviews
1/80
Pet Friendly
Business center
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Free spa
Sauna
JS Palma Plaza is a 4-star hotel in Palma, Spain, located about 0.8mi from the city center. The address is Plaça de Madrid 13, Palma, offering convenient access to the sights with landmark views to enjoy during a stay.
Facilities include a free pet-friendly policy, restaurant, outdoor swimming pool (free), free WiFi, and a free fitness center, spa and sauna. The property also features air conditioning, a tour desk, bar, sun deck, terrace, soundproof rooms, a 24-hour front desk, and non-smoking rooms. Beach perks like free umbrellas and free beach chairs/loungers add a seaside-friendly touch, with upper floors accessible by elevator and balconies for extra charm.
The property has 1,204 reviews, reflecting a well-loved option in the heart of Palma.
Palma’s 4-star retreat shines with a rooftop outdoor pool that’s perfect for a sun-filled break after a day of exploring. A sun deck and terrace invite quiet moments with city views and a breeze of the Mediterranean air. Free WiFi keeps plans on track, and a 24-hour front desk is ready to help with recommendations or reservations at any hour.
Pet lovers will find a welcoming touch with pets staying for free. Beach days are easy with free umbrellas and free beach chairs/loungers, while wellness enthusiasts can enjoy free access to the fitness center, spa, and sauna for a relaxing escape right on site.
Dining unfolds at Cafeteria Es Tretze, a modern setting offering Spanish and European flavors. When it’s time to pay, cash isn’t accepted, but Visa, Mastercard, and American Express are welcomed. Room options include Standard Room, Superior, and DoubleOrTwin Room, providing a range of setups to suit different stays.
Closest airports
Palma de Mallorca Airport
5.3miPet Friendly
Business center
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Free spa
Sauna
Air conditioning
Tour desk
Bar
Sun deck
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Landmark view
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Balcony
Show 3 photos
King/2 Single Room, Single Use
1 King Size Bed
205 sqft
Wheelchair accessible
+
More details
Double Single Use Standard is 205 square feet and includes either 2 single beds 80-130 width or a king-size bed 150-183 width and is Wheelchair-accessible.
Show 9 photos
Room - 2 Twin, Highfloor
2 Twin Beds
205 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
More details
Show 9 photos
Room - 2 Twin, Single Use
2 Twin Beds
205 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
More details
Show 10 photos
Room, Balcony
2 Twin Beds
170 sqft
Landmark view
City view
Private Bathroom
Balcony
+
More details
Show 5 photos
Room, Highfloor
1 King Size Bed
1 Double Bed
Wheelchair accessible
+
More details
Show 3 photos
Standard Room
1 King Size Bed
1 Double Bed
Wheelchair accessible
+
More details
Show 3 photos
DoubleOrTwin Room
1 Double Bed
Wheelchair accessible
+
More details
Show 3 photos
Double Room, Single Use
More details
Room - 2 Twin
x4
+
x3
More details
Two Beds
Superior
+
More details
Room - 2 Double
2 Double Beds
x4
+
x3
More details
8.9
1,236 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Lee
9.1
June 2025
Nice hotel, conveniently located in the Santa Catalina area. A short walk into the old town etc, but also very close to some great restaurants and bars that you might miss in the neighbourhood if staying more central. Great, friendly staff particularly in the restaurant and bars. Breakfast superb and good choice. Nice roof top pool, but can get a bit crowded, though the roof top bar area on the floor below not so much and is very relaxing. Rooms very clean and well equipped and serviced everyday. A great little hotel!
Nothing not to like, maybe if there were a couple more shady areas by the pool as in direct sun it’s scorchio!
Elena
9.1
August 2025
The hotel is basically brand new. It was decorated well throughout and immaculately clean. The rooms were spacious and beds comfortable. We booked for 4 nights in the upper floor room and would recommend this as it was right near to the roof terrace and only a short walk up the steps to the pool. The drinks in our mini fridge were complementary on the first night which was a nice touch. The facilities are great, the gym is a decent size with modern equipment. There is a small pool which is perfect for cooling off after a day wandering around the city. There is a spa which we used and enjoyed! They also have shower, changing facilities and a luggage room on your final day. Breakfast was included and this was also great, a choice of fresh fruit, coffee, juice, smoothies, yoghurt, pastries and cooked items to order e..g eggs, bacon etc. The hotel is close to supermarkets for drinks and snacks but we did find the prices they charged to be reasonable.
The only thing we didn't like was the location, it was a bit too far out of the centre for us. Many reviews said it was only a 5 -10 minute walk but it was really more a 20-25 minute walk to most things which can be quite tiring when you are already doing a lot of walking exploring the city. We like to nip back to relax for a few hours before dinner and change so 25 minute each way could add up to a lot of steps.
Richard
10
December 2024
Just a really excellent stay. The staff were particularly excellent. Always greeted with energy and enthusiasm. Simon, from the bar in particular was always excited to see you and engage in chat. Rooms were clean and room service kept them tip top throughout the stay. Reasonably priced for extras (breakfast meals around €6.50, and a glass of red €4). Location wise, it’s 10-15 to top of the main shopping street but it is nice being a little outside of the centre, especially if you like a stroll.
Two minor things, would have been good to have some nicer tea/coffee facilities in the room. Also, because it was winter the hotel was set to a warmer temperature, but being English we were still wearing shorts and the weather was warm to us. My understanding was that because the hotel temperature was set, the air con wouldn’t cool, which made the rooms a little hot for us.
Henny
8.2
April 2023
Brandnew beautiful hotel. Nice rooms with good wide beds. Electric kettle and little fridge were very useful. The bench in the window gave use a nice vieuw upon the lively street below. Recepcion staff and cleaning ladies were all very nice and helpful. Nice furniture on the roof round the pool.
Relaxing on the terrace was almost impossible due to the loud contempory music produced by the many loudspeakers there. NO ESCAPING FROM THEM. I asked recepcion twice if please the volume could be lowered a little. But that was not possible. SO IF YOU WANT TO READ A BOOK, BRING EARPLUGS. A manual to explain how to operate the airco and the electronic lightswitches would also be very helpful.
Sandy
10
March 2025
Perfect location for our requirements- a 2 euro bus ride to the football stadium just 1km away, close to cathedral and other points of interest. Great value considering its central location, spotlessly clean, beautifully designed with all amenities (pool, gym and spa). Particularly helpful staff with special mention for Poly, who helped us book our stadium tickets and refused to accept a tip for her outstanding service!! Restaurant also excellent and open all day. Will definitely return when overnighting in Palma.
Nothing
Julie
9.1
April 2025
The hotel was very nice, modern, clean and comfortable. We had a lovely spacious room. Great shower. The staff were all excellent. Always very friendly, welcoming and helpful. We ate in the restaurant once for lunch and it was very nice and reasonably priced. Location was very good. Only 10 minutes walk to the top of La Rambla & the old town. We were able to store our luggage and still use the facilities on our last day. The rooftop was very nice to sit & relax even though the pool is very small. Will definitely stay here again next time we are in Palma. Great hotel for a city break.
We liked it a lot. No complaints. Would like to be able to access Netflix or something similar on TV in the room via phone / laptop, but that’s a minor issue.
Sophia
10
November 2024
I decided to celebrate my birthday in Palma and chose this hotel for this. I was extremely pleased that without mentioning this fact, the hotel congratulated me on my birthday and gave me a bottle of champagne! In addition, I really liked the interior, the quality of the bed, the super comfortable pillows, the large window. Despite the small size, I also really liked the chic rooftop and spa!
We were not very happy with the quality of the breakfast, but this is hardly a question for the hotel itself, rather it is a problem of the restaurant that provides such a service. The scrambled eggs tasted terrible, and the bacon was over-burnt and dry. Other guests were served bruschetta with vegetables, but we were not served any vegetables.
Kirsty
9.1
October 2024
The property was in a great location, close to cafes, restaurants and supermarkets all within walking distance. To get to the centre it was within walking distance also, and conveniently located close to bus stops. I didn’t have much interaction with the staff, but when I did they were great even giving me a map to map out popular locations around the city. I can’t comment on the amenities as I didn’t get a chance to use them. The room was spacious, clean, modern and the rituals products in the bathroom were a great added bonus - great that they were topped up/new bottles as many hotels leave half full. One of the cleanest/nicest hotels I’ve stayed at and the most affordable for what the property offers. My only comment would, it would have been great to have a clock in the room and small face towels. Otherwise my stay was great and I would stay again.
Nothing, my experience was great.
Alec
9.1
March 2025
Our stay was excellent. The staff in particular were super helpful, happy to speak to my friend in English and patient with my pretty rough Spanish. In particular, our cleaner was called Camila, and our room was always super clean each day (which is quite the task if two messy guys are crashing out there). There was also a member of staff at reception in particular called Poly, who was really helpful and accommodating who we spoke to a few times.
Eden
10
July 2024
The room was beautifully designed and clean, and the amenities were splendid. The fully equipped gym and rooftop pool with stunning views and comfortable day beds made my vacation truly feel luxurious. Loved that they provided free drinks in mini fridge and front desk was so helpful to arrange car rental, calling taxi, give directions, etc. Even the restaurant workers like Stephania were super friendly
Once I rented a car, it was hard to find parking near hotel bc it was a busy area.
Attractions
Es Baluard Museum
0.5miPalma Plaza Mayor
0.7miRoyal Palace of La Almudaina (Palau de l’Almudaina)
0.7miBasilica de Sant Francesc
0.8miPalma Cathedral (La Seu)
0.8miBellver Castle
1.5miGenova Caves (Cuevas de Genova)
2.5miPalma Arab Baths (Baños Árabes)
2.5miWestern Water Park
8.2miValldemossa and La Granja
9.2miSerra de Tramuntana
11.7miSóller
15.4miSa Calobra Canyon and Beach (Torrent de Pareis)
20.8miPlaya de Muro
30.1miCala Santanyí
30.3miAttractions
Es Baluard Museum
0.5miPalma Plaza Mayor
0.7miRoyal Palace of La Almudaina (Palau de l’Almudaina)
0.7miBasilica de Sant Francesc
0.8miPalma Cathedral (La Seu)
0.8miBellver Castle
1.5miGenova Caves (Cuevas de Genova)
2.5miPalma Arab Baths (Baños Árabes)
2.5miWestern Water Park
8.2miValldemossa and La Granja
9.2miSerra de Tramuntana
11.7miSóller
15.4miSa Calobra Canyon and Beach (Torrent de Pareis)
20.8miPlaya de Muro
30.1miCala Santanyí
30.3miAirports
Palma de Mallorca Airport
5.3miCafeteria Es Tretze
Cuisines
Ambiances
Location
Features
Pet Friendly
Business center
Restaurant
Outdoor swimming pool
Free wifi
Fitness center
Free spa
Sauna
Air conditioning
Tour desk
Bar
Sun deck
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Landmark view
Elevator
Upper floors accessible by elevator
Free toiletries
Soundproof
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Bedroom
Wardrobe or closet
Business Facilities
Business center
Cleaning Services
Laundry
Food & Drink
Bar
Coffee house on site
Minibar
Restaurant
Snack bar
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Non-smoking rooms
Pet Friendly
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Media & Technology
Flat-screen TV
Outdoors
Balcony
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Safety & security
CCTV in common areas
Smoke alarms
Safety features
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Free spa
Massage
Outdoor swimming pool
Sauna
Spa facilities
Spa lounge/Relaxation area
View
City view
Landmark view
Pets are allowed on request. No extra charges.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express
This property does not accept cash.
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