The complex is beautifully laid out, with lots of green space and plenty of meandering pathways to stroll along. I enjoyed ambling around and visiting the Cactus Garden, tucked away in a quiet corner of the complex. The pool areas are very pleasant and were not too crowded when we visited (Easter 2024). The pool bar is a lovely place to sit and enjoy a drink or snack. The staff are great, friendly and efficient. The complex is spotlessly clean, with staff constantly tidying up. And speaking of staff, every single person we met was friendly and greeted us. They made us feel truly welcome. The accommodation (1 bed pool view apartment) was great. The apartment was what you expect from a 1 bed holiday apartment and every one of our party of 3 was comfortable for the 10 days we stayed, We were missing a toaster and reception had brand new one delivered in minutes, The location of the complex is roughly a 10 minute easy walk to the town of Playa Blanca - there is a back gate into the complex and this is the quickest way to get to town (key available for €10 deposit at reception). Playa Blanca is a nice laid back town with mostly restaurants, along the front, and shops behind. There is also a port where you can get the ferry to nearly Fuerteventura (a lovely day trip, recommended). The staff everywhere are very nice and accommodating, extending that feeling of welcome. Busses are readily available should you wish to visit other towns on the island- and an this point I'd like to give a shout out to the cafe inside the bus station who serve the best coffee (Americano) in town (and the cheapest!). I took a 1/2 day South Island bus tour to visit the Timanfaya National Park (Volcano and Camel Ride) and I'd really recommend taking a tour rather than going in your own car- the queue for private cars to get it was horrifying!! The tour busses get to skip this queue :)

The only suggestion I can make would be to have some kind of shade on the terrace - it can get quite hot and there is no escape from the sun. Even a table with a parasol would be nice, Otherwise no complaints :)

Pros: Clean, comfortable room Towels changed regularly Beautifully maintained grounds with plants and flowers around each apartment block Each apartment block has its own pool, somewhat protected by the wind Low-rise 2-storey apartments only Bike rental on site Gym Small supermarket on site, open till 11pm

Cons: Food very low quality, and largely unhealthy (fried foods, processed cheese), unsuitable for vegetarians No barista coffee available anywhere in the resort. Also UHT milk used. Gym opens at 10am Pools open 10am till 6pm 20+ minute walk into town (nowhere to eat any closer)

The grounds are nice and spacious and well maintained. The main pool was closed for renovations, but there are many smaller pools open. The kids splash parks are great for the kids, but the water is cold. The room was nice, with separate bedroom, the beds were comfortable. There is a kitchenette with pans, plates, cutlery, toaster, microwave, fridge (no freezer compartment). There are no supplies for washing the dishes which is very inconvenient. We had breakfast included, an extensive buffet that they keep well stocked. We had dinner one evening in the buffet restaurant. It was ok. We had dinner in Playa Blanca The other nights, plenty options for nice food there. The town is less then 10 minutes by car, with free parking. The entertainment with Loan is great fun. The mini club and mini disco are fantastic and our 3 y/o loved it. Juan is great with the kids, a gem to have in the mini club. Our girl was in awe of Meske after she painted her face. We would stay again, hoping the entertainment staff will still be there because they all made our stay memorable.

Water in the pools could have been a few degrees warmer. No dishwashing liquid and sponge supplied.

The pools were great. Nice size for each section. Opening time of section pools were not strict and there was enough pool loungers for everyone who wanted one. Main pool was lovely for a change of scenery and was slightly deeper. Baby pools were well placed and well shaded. Meals were fresh and plentiful. Times for meals were also well suited to young families. Taxis were readily ordered from reception and usually at the door within 5 minutes. Dining in the town had plenty of variety. Towels changed every day. Bed sheets only changed once a week. Air-conditioning in room was good. Crepes van was a nice surprise!

WiFi wasn't stable and dropped easily whilst streaming. TV cable channels dropped 3 days into trip and never came back again. No TV in bedroom, only main living area. Beds in couch in living area were not comfortable. Wouldn't be able for good sleep for more than a week. No kitchen soap or scrubbers provided for the cups and plates etc.

The hotel grounds were really well kept - all the plants were not only gorgeous but looked after with care. The room we had was basic, but perfect for a couple days with limited cooking facilities. The 16 swimming pools were a nice surprise and always clean with plenty of chairs to pick from. Surprisingly, we were happier with a garden view over a pool view as it was substantially quieter. The staff were attentive and helped us with any requests or questions - we really appreciated their patience after all our trips to reception.

The hotel grounds are very, very large which makes it difficult when the main road and reception/half of the rooms are so far apart - having some extra gates closer to where people walk from the beach/shops would’ve been helpful. Walking to the nearest bus stop takes 15-20 minutes - while we didn’t mind all the walking, it can become strenuous overtime in the heat. Although there is a complimentary bus service to the beach 4 times a day, the schedule was awkward. The kitchen lacked dish washing supplies like soap and sponge.

Good location. Large hotel area and large parking. The pools are warm, water is heated.

It was cold in the room. Especially at night.

The complex was nice overall, the kids splash area was fantastic.staff were very nice and responsive to any issues.

We were not happy with our original room and so paid to upgrade to another. There were many bugs and it was very outdated. The toaster didn't work. The pool was freezing in July, also the snack bar food was not great. The supermarket is very small and basic.

We had a wonderful 2-week stay at THB Tropical Island in Lanzarote! A huge thank you to the receptionist Leire, who was always kind, helpful, and quick to solve any of our requests. We also truly appreciated the warm welcome and kindness of Patricia, the subdirector who was always available to help us with anything we needed. Our children were especially delighted to find balloons waiting for them in the room — such a thoughtful surprise! The hotel is absolutely fantastic for families with children. Our kids loved it and especially enjoyed the evening entertainment program. A special shoutout to Rita, the amazing animator who clearly adores children and brought them so much joy every evening. She made their holiday unforgettable!

Unfortunately, we had one negative experience that we feel is important to share — we do not recommend using the services of the private hotel doctor. We were charged an extremely high amount for a simple cough syrup prescription and a quick check-up. We had no choice but to pay, and we’re still unsure whether our insurance will reimburse the cost. Additionally, not all staff at reception were equally friendly. For example, Aremi was quite rude and unpleasant during our interaction, which unfortunately stood in contrast to the otherwise excellent service we received from the rest of the team. Overall, we had an amazing family vacation and we’re very grateful to the staff who made it so special. Thank you for the lovely memories!

Pool facilities where fantastic. Loads of different areas depending on what you wanted, family pool, adult only and smaller pools dotted roound if you want quiet family space. Apartment had everythinh you needed, toaters, kettle, hob and pans.

Entertainment could have been better at including everyone. Although they were brilliant for getting eveyone involved dancing at the pool etc when it came to the even we felt like we didn't understand what was happening. It was very much geared towards French/Spanish speaking guests. With the number of entertainers within the group one could have explained the game in English

We had a fantastic stay at TBH Tropical Island in Lanzarote – perfect for families! The pool just outside our apartment was lovely and warm, and the main pool kept the kids entertained for hours with its fun slides. The staff were absolutely amazing – so friendly and helpful throughout our stay. A special mention to Hotel Manager Patricia, who was incredibly welcoming. She took the time to speak personally with guests, answered all our questions professionally, and even gave us a spa voucher, which was a lovely touch. The Kids Club was a highlight for our children – they were excited to go every day and loved the mini disco in the evenings. My son Shay had a great connection with the club leaders Navil and Damien. They were caring, supportive, and always made the activities fun for him. The whole property was very clean and well maintained. Overall, we couldn’t have asked for a better holiday experience. Highly recommended for families looking for a relaxing and fun-filled break!

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