The room was spacious and tastefully furnished. The room was warm, and has a temperature regulator. The duvet was light but warm, and there were spare blankets. There was provision of basic toiletries and the room was cleaned daily. My room had a balcony and 2 sets of doors shutting out the light and outside noise. The breakfast was varied and filling- and there is long hours for breakfast up to 10.30 and 11.00 on the Sunday. ( though I missed baked beans, which are not a staple in Spain breakfast.) There was spa facilities which was enjoyable. It is 400m from the Cathedral. It is in a well lit busy area, with lots of bars and cafes and little shops/boutiques, with a pleasant ambience. Staff were exceptionally lovely and helpful. They provided me a map at check in, and marked the important landmarks and places I would want to see or know about. I was allowed to extend my check out to 2pm at no extra cost. The Wi-Fi was strong.

The room has no iron and iron board- however was availed on request. The room has no provision for a hot drink, no kettle and tea making ingredients, so I had to go out for a tea or a coffee. My room was near the landing, so I would get disturbed by people leaving or arriving at all hours and/or the cleaning staff chatting in the corridors. On the Friday when my room was cleaned, no bottles of drinking water were provided/replenished. No facecloths/towels were provided, though 2 big towels and 2 smaller were provided.

Good location. Good breakfast.

Outdated. Uncomfortable bed.

Good location. Very big room/suite with separation for study table and sofa. Toilet was rromy and came with toiletries and has night light. There was also free dolce gusto pods and machine in room. Robe and bedroom slippers were very comfortable and bed was very warm and toasty during the cold April period. Staff spoke good English and was able to advise me on where to buy bus tickets to Sarria as well as timing. They were also very kind to hold my hardcase luggage until my return from the Camino.

Nothing actually, though it would have been perfect if bed is king size.

the staff was very friendly and professional . The hotel was even better than expected, the beds were very comfy, very quiet room, very clean, great material and quality throughout. a lot of effort is put into pleasing the customer, I loved it . Location couldn't be better in the heart of the city and yet very quiet room, didn't hear a thing . definitely recommend this one . The public car park was literally 2 minutes walk away , 15 euros for 24 hours

Nothing ! perfect stay .

The location was good. Close to plaza but not in plaza. More quiet. The room was big with the view of street. Bedding and towel good. The breakfast was better than expected since I read some bad review about the breakfast. They provided various protein, fruits and bread options. The building is quite old and the wood stairways are beautiful. It was a good stay! They provide water everyday.

The elevator was slow and small. The room cleaning can improve more especially on the floor. There was no outlet by the beds but it is an old building.

The hotel is in an excellent location, the old town is literally across the road. The property is in very good condition, very modern. Large room with bath and shower over the bath, although a non slip bathmat should be provided, as we found it very difficult and dangerous to enter and exit the bath, especially as you had to climb past the toilet and shower screen to enter and exit the bath. Bottled water was provided on the first day and that was it, more everyday would be better. Also, kettles in the room would have been appreciated. There is a small lift in the property. Breakfast was good lots to choose from, hot and cold. The hotel staff were all very helpful and friendly.

Bath/shower with no non slip mat. No kettle.

Conveniently located near the Cathedral.

The breakfast buffet was nothing special and not worth the price. I highly recommend not skipping the buffet as an add-on and instead grabbing a ración of tortilla from across the street or a cafe con leche and pastry from any coffee shop in the area.

The breakfast was terrific. There was a hot and cold selection. The location is terrific and very close to the old town. Our room was bright spacious and comfortable on the first floor . It had a balcony overlooking the small park.

The shower area could have been cleaner. It did have a bit of mould at the base of the shower door. However as we were very happy with the overall room we did not mention this to reception. The wifi seemed to come and go but when we needed it we managed to get reception.

The hotel location is very good from across the street from old town. The room size was adequate and clean. The front desk staff was very helpful with information. Parking was in a city lot around the corner from the hotel and about 15 euros per day. The breakfast was OK. This is a good option for staying next to old town.

No a bad place for visiting Santiago. Hard to get to when driving and trying to check in since it is on a busy street.

The staff was super nice and very helpful (especially with getting us a taxi, which was impossible to do on our own)! And the location is extraordinary! We also appreciated the little refrigerator in the room.

We found breakfast kinda boring, not a lot options (jam, ham, cheese), also bread was dry. We didnt have dinner so can not comment on this, but for breakfast we expected (for the price) a little more of spanish flavours