Great breakfast time staff. Amazingly efficient and warm. Big clap to them. Quiet air con for the 2 hot days, proximity to the Cathedral and parks was a plus, as was the wonderful food store nearby..Victoria.

The men on the front reception desk could learn a thing or two about customer service from the women doing the same job. It's about eye contact and even if it's faking it, some level of customer interest. Boredom and lack of interest should not be the point of contact.

Stayed here for last 5 nights of stay post walking CAMINO. Great location, opposite Parliament building.Very quiet and only 5 minutes into old town, 10 minutes to Cathedral. 5 minute walk to airport bus and train station so can easily day trip places like A Coruna. Did not try breakfast but they gave us a kettle for the room so we could have late night tea! No bar or cafe but plenty around the hotel and there is a great square about 10 minutes walk away with lots of good breakfast choices. All the shops you need in this area, including some designer ones and supermarkets.

Absolutely fantastic and clean hotel. 👌 It was a little bit expensive but worth the price. In Santiago the prices are higher than other places around Santiago. We stayed one night there during our camino de Santiago. Great breakfast! We had the room with a balcony on the 8th floor with a beautiful view on city! We asked for a later check out (before the journey to airport) and it was not a problem. They also booked the taxi for us. They provided many types of massages. Unfortunately, we could not get the massage because they have been fully booked. Staff is very welcomed and helpful. Excellent location. Close to Cathedra Santiago de Compostela (900m) - 8 min walk. Close to airport 15 min drive. Definitely recommended!!!!

The location was great for the train and bus station and convenient for the centre of town. The hotel was very clean Reception helpful

The television was poor in that there was only 1 English speaking channel - CNN There was no information about the hotel or town in the room There were no drink making facilities in the room

An excellent conclusion of Camino, super confit bed and pillow, nice basic design, but has all you need for comfort, including a small desk, pouf, chair, night stand etc. The bathroom cosmetics are good quality, plush towels etc. The location is great, 10min max by foot to the train and bus station, similar to the centre. There’s a little grocery store nearby.

The staff could be more kind and educated, it’s just a bunch of a bit arrogant kids.

I chose this hotel based on reviews, pricing, and location in Santiago de Compostela. The staff greeted me with kindness and courtesy. All of the staff were helpful and their English fluency was strong. The room was airy and fresh. While I did miss having an actual chair at the built-in desk (they provide a stool), there was ample room to unpack and put clothing in the closet (or on hangers). The room has a small refrigerator and a safe for valuables (which I did not use). My spouse especially enjoyed the presence of a full-sized bathtub! This hotel is within easy walking distance of the Cathedral of Saint James and this influenced my decision to reserve a room. There are plenty of pasteleria's within easy walking distance. The train/bus station is, perhaps, a 10-minute walk from the hotel.

I did not choose to purchase breakfast with my room. I agree with other reviews that the breakfast, at 10 Euros, seems to be expensive. I did look at what was offered for breakfast and it didn't seem to be worth the requested price. At checkout, I requested a taxi to the train station. I was surprised when I was told that the hotel could not book one for me. Having a mobility challenge/disability, I should not have to justify a request for transportation. The staff member did eventually call on my behalf and the taxi arrived promptly. The taxi driver helped load the luggage but was audibly exasperated when informed of our destination.

A large group of us had just walked the Camino. The hotel was easy to get to from the Cathedral, had a good breakfast and we were able to stay for two days! Even better, it is walking distance (down hill) to the train station. That was a great bonus as we headed out on our vacation post Camino! Great people, clean and all at a good price. I would stay here, again. Not right in the Cathedral square ....but easy to walk to.

Great location near the bus station and only 5mins walk to the centre and 10mins to the cathedral. The room is incredibly modern, clean and spacious. Up on the the 7th floor was very quiet. The buffet breakfast was decent in terms of quality and options. The staff were very helpful and attentive, with the reception manned even late into the evening

Maybe the breakfast could have been slightly cheaper.

The hotel was perfectly placed for your stay. The bus stop to the airport was a 2 minute walk away, and our meeting point for trips was 5 minutes away. There was also a lovely corner shop 2 doors down the road so we could stock up with snacks. Having a fridge in the room was also great. The rooms were lovely and big, the bathroom was a good size and the views were lovely.

Would like a proper duvet cover instead of sheets.

Room was on the 8th floor with a balcony and a view of the perpetual clouds and rain. All of the features of the room were very good, and a good night's sleep was achieved. The 12 o'clock check out and luggage service meant the next days heavy rain did not ruin the last day of the holiday. Bus stop to the airport was very convenient. (That was part of the reason for staying there). Reception staff were very good apart from as weather forecasters.

Security of left luggage could be improved, though no one stole our bags.