Everything was perfect, the cleanness, the building, the location and the staffing was excellent

A kettle in the bedroom to be able to make a hot drink.

The location is outstanding. The family rooms are brilliant for big families.

The cleaning staff are really letting this hotel down so much. There was used chewing gum on the bunk bed shelves. The sheets were covered in stains when we entered the room . The dust on top of the wardrobe in duplex ground floor room was 2 inches thick. I was so saddened by this as the location is superb. The front desk staff are lovely. Unfortunately for the owners, your cleaning staff do not care about this hotel. They really need training in how to clean properly. Please bleach the toilet at least! If it was clean I would give 10 stars because it really has so much potential to be so much better if it was kept cleaner. The dirtiest hotel I've stayed in ever. Please wise up.

The room was very beautiful, on two floors with a rooftop tereace and balcony on lower floor. Both floors with air condition, tv that actually have high quallity visuals. People earlier mention that there is no elevator, but there is. Must be that the hotel was renovated recently. Stuff is great, they helped us book a taxi with a child seat for our early morning flight. Also allowed us to keep our rented bikes in the loby for an hour. I dont know what else to say, the location is great, you can walk anywhere from hotel. Many restaurants, coffee shops and bakeries are near. Really value for money.

Great central location. Fairly quiet. Staff were very kind, helpful and attentive. Room was ideal layout for our needs. Balcony was lovely bonus. Bathroom well equipped. Everything in the room worked well. When we said the air con upstairs was too warm they immediately fixed it.

The floor needed to be cleaned everyday as it always felt sandy. Mattress was a little too hard.

Staff was really nice. The most important aspect for me, being a female and travelling with my sister, was feeling safe, and the hotel provided that security. Location is excellent, with plenty of things to see and explore. The convenience of having easy access to public transportation was a great plus as well.

Absence of a hairdryer and a mini-fridge was a bit inconvenient, considering the summer season and the inability to have chilled water in the room. Additionally, as we were travelling with carry-on luggae, packing a hairdryer wasn't possible. But again, as it was summer season, hairdryer wasn't needed as much, just a note if someone were to visit in colder time.

Hotel in the heart of Old Town. Room comfortable, clean but basic with no extras i.e. kettle, iron, hairdryer, but we knew that before we arrived. Staff helpful to arrange taxi pickups and travel around valencia. Only 1 euro for tram to the beach. Suggest you bring own shampoos, body wash and soaps. Rooms quiet at night as hotel is down a small side street.

Could have done with extra pillows.

The hotel was in an excellent central location albeit very quiet for a good night's sleep. The room whilst basic was absolutely perfect for a short stay and the staff could not have been more helpful.

There really was not anything as all was as expected. On a very personal basis, pillows could have been softer but the ones in the room did not stop me getting a good sleep.

This was an ideal triple room for us and our adult daughter. A bed with bathroom and tv downstairs and a separate double bed upstairs on a sort of mezanine with its own bathroom and tv and a mini terrace meant we had plenty of space to spread out and enough privacy if required. The location is perfect, right in the old town. The entrance in a back street might put some off but for us it meant perfect peace and quiet. There were no frills like kettle or coffee maker but all the restaurants and cafés are on the doorstep. Reception is manned 24 hours and the personell are lovely.

The housekeeping was more relaxed than some hotels so for instance the skirting boards were a little dusty, but the upside was that the room was available for a very cheeky early check in which was a real bonus for us. We would definitely stay here again.

I LOVED THE SPOT AND THE DESIGN PRIME LOCATION WITH AMAZING ACCESS TO RESTAURANTS, STORES MONUMENTS AND THE TURIA PARK

THE LADY IN THE RECEPTION WAS NOT TO FRIENDLY, NOT ENOUGH CONNECTIONS FOR CHARGERS AND FURNITURE TO PLACE MY STUFF. ALSO THE KEY WAS BOLKY AND HAD TO LIVE IT AT THE RECEPTION EVERY TIME I WENT OUT.

What I liked most about the hotel was its location and the people who work there. It is located in the old part of Valencia so that it takes you several minutes to get to its main attractions, such as the Cathedral de Valencia, the Plaza de la Virgen, and other extraordinary landmark buildings around it, the Mercado Central (Central Market), etc. The personnel at the hotel were very attentive and genuinely eager to help me in every way possible. I also liked it that my room and the hotel in general were impeccably clean.

The only inconvenience was that I couldn't work on my laptop because there was no Internet connection in my room. My cell phone worked just fine though. I guess this place will be more suitable for people who are not planning to work in their room and whose goal is to see as many attractions as possible within limited time.