I've stayed here before during the Fallas festival - it is a fantastic location from which to see this incredible festival. Easy walking distance to so many of the attractions. Plus the Ofrenda and the Cabalgata del Fuego both take place right outside the hotel. If you have a balcony, you can see it all from there. Quick walk to the city centre for the mascleta. Very comfortable bed and room - there seemed to be a lot more space to spread out this time. Also, I had some very good meals in the dining room. Plus the staff are all so friendly and helpful.

Nothing.

Well located hotel in the centre of the city, lovely furnishings and layout. Linen clean and good quality as were the towels, lush to come out of the shower into a thick fresh towel.

Noises were an issue throughout our 6 night stay, neighbour room walls are paper thin and we could hear the conversations had by other guests, unfortunately this was a high negative for us as we were working in conferences all day dreaming of a good night rest which was rather difficult when hearing doors closing, people walking by, conversations from our neighbour rooms... Other than this, the stay was superb, staff were fantastic and very willing at all times to help. We would return, but would request a quiet floor/room.

I've stayed in this hotel before and it remains a very good hotel. However, not all rooms are identical. Last time I had a much larger room and also a larger bathroom. However, also this time I really liked my room. Located a short distance from the historic buildings in the old town: just 6 minutes from the central Plaza de la Reina. Quiet at night. I was very enthusiastic about the large breakfast buffet. Friendly and efficient hotel staff.

I had booked for two nights not long before my arrival and wanted to book a third night on the spot. That was possible but the price was much higher. Apparently the price changes depending on whether more guests are expected in the hotel. Too bad, but that meant looking for another hotel ...

Fantastic ladies at the reception - they were polite, friendly, helpful and understanding. Good cleaning: clean towels, toilet rolls and tissues were replenished on request. The air conditioning in the lobby and corridors was comfortably gentle - enough to keep you cool but not cold - a big plus! The air con vent in the room was well positioned. The was an electric kettle in the room :) The hotel itself was in a very good location - close to the sights, shops, busses and the underground. Despite this it was fairly quiet so you could have a good rest.

The only drawback was the size of the safe box, which was too small for a laptop and the fact that its contents got quite warm from the mini bar placed below it.

The room was spacious and clean, the bed and the pillow were very comfortable. Amazing location and beautifully decorated building.

The breakfast was not worth the 15€ we paid. Food was average and there was a menu on other tables and we saw cooked food arrive for other customers but we were only told about the buffet. I would understand if the other options were not included but the staff should have still informed us about making us do our choice.

- The location of the hotel was very central and convenient; most of the major Valencia sights were within 10-20 minute walk. There were also many buses and subway stops close by, so it was easy to get around the city - The staff was friendly, attentive, quick to respond, and tried their best to help us resolve problems and empathise with our problems. - Long breakfast buffer hours from 7-11am, and good food and drink offering (variety of fruits, cold cuts, cheese, breads, yoghurt, and hot foods (eggs, bacon, sausage + 3 fresh fruit juices, and strong and good coffee) - Spacious lobby, where we could stay whilst waiting for our flight - Beautiful and historic old building and exterior - Comfortable room and bed

- Our bathroom had some wear and tear, and would benefit from upgrades. For example, when the guests in the room directly above us showered one night, we noticed that the light directly above our shower started leaking water. We notified the hotel staff immediately and they were quick to respond by temporarily sealing the leaking spot with silicon and offered to switch us to another room. The bathroom had a glassdoor, and we noticed a small crack in the glass at the bottom of the door, notified the hotel and suggested a repair down the road, since the crack could get bigger.

Location is fantastic for exploring cultural highlights and being close to restaurants and shops. Right on the street. Near the Cathedral and Turia gardens. Staff were very friendly, and the buffet breakfast had smoothies and fresh fruit as well as other choices . I'd describe it as a boutique hotel. The building itself is also off historical interest as Machado ( the poet) lived here and it was a cultural centre of women's groups in the 1930s Spotlessly clean , great housekeeping.and loved the soaps and Clarins body lotion.

Very little hanging space for clothes. Doors didn't open fully in wardrobe, which was a little tedious.

Check in was easy and the staff were excellent. Lift system was efficient. The room was good. Well proportioned. Bar service in the evenings was good, as was the breakfast service.

There was no coffee/tea making facility in the room. Seating at breakfast was cramped, with the tables too close together, so that people had to move to let other people sit down. Although the breakfast itself was excellent, the coffee was poor. The flask coffee was not hot and the coffee from the machine was disappointing.

Great location for the Fallas festival - right in the middle of everything Very friendly and helpful staff Extremely comfortable bed, beautiful room with balcony

Very expensive at Fallas time. I was there for nine days. The room had very little space to unpack shirts and pants so I mostly had to just leave things in my suitcase and take them out as I needed them. I think there needs to be greater consideration given to people who are staying for an extended period. I'm sure I've mentioned this before - the telephone hanging on the wall right next to the toilet. Incredibly annoying - I accidentally knocked it off the wall several times. I can't believe anyone needs this.

The room was smallish but very big comfortable beds, with fine cotton sheets, changed every three days or so (and towels). Very very quiet - and fine air conditioning! Breakfast good, with wide variety to choose from. Location was excellent, right in the heart of the Old City of Valencia, great for us just walking around to museums. Just round the corner are lots of places to eat, or just sit and enjoy. The Turia Park only 10 minutes away. Along the road, lots of buses go by the Plaza Puerta del Mar to take you to the beaches or the Cuidad de Ciencias.

An easy chair, and a bedside table with a shelf would have been helpful. The space to take clothes was not wardrobes but smallish open shelves, one very high which would be difficult for someone short of stature. But you just get used to things, anyway.