I did like the view from the hotel. The staff were very helpful. The first room I was offered had a malfunctioning AC, and they immediately attended the issue and transferred me to another room. The price point of the hotel is exceptional. All of the staff including security were very kind.

The access to the hotel seems to be difficult due to the location. There needs to be more signage that the hotel is on the 19th Floor of the complex. I was looking for the hotel for a few minutes when the security person guided me to the hotel. Apart from that, the carpet could be cleaner.. I also found that the temperature on the shower was inconsistent but that's not a major issue.

The staff were very friendly and accommodating. They helped me arrange an airport drop off and were happy to help with various requests. The room was a generous size, clean and comfy beds. The hotel is on the 19th floor and I had a really good view of the city from my room. I would stay here again if I come back to Colombo.

The location is a bit away from the main tourist points, but it's fairly easy and cheap to get around via tuktuk. I'd recommend downloading and using either the PickMe app or Uber to avoid getting ripped off. The main road outside the hotel is very busy during the day, so I got stuck in traffic coming to and leaving the hotel, although I think this is the norm for most places in Colombo.

I absolutely loved my stay at Hatch House! After two weeks of budget homestays while exploring Sri Lanka, this was a delightful upgrade. The hot water shower was a dream, and all the facilities – from the hairdryer to the AC and wifi – worked perfectly. The room was impressively modern, and having a bakery, small supermarket, and ATM downstairs, although closing a bit early, added great convenience. The staff is really helpfull and nice, I really appreciate in allowing me an early check-in without any additional cost when I arrived too early in Colombo. Highly recommend! I also like the fact that my room already has iron and ironing board.

Location is a bit far from tourist places.

A hotel on 19th floor within Orion City, amazing city view and everything is well managed. Clean rooms, excellent staff, cozy beds and room operations within, loved the stay

Fun story or probably something that needs to be addressed by management: 209 has a bathroom lock issue where you could end up being stuck in the bathroom, the telephone in bathroom was removed recently as per the staff, I think it needs immediate attention which their staff told will be taken care of after we check out but we were concerned throughout our stay about it. Other than this minute issue, rest everything is very well managed

My recent stay at Hatch House was the perfect fusion of comfort and functionality during a business trip to Colombo. Opting for an overnight stay to accommodate a series of meetings and a desire to work late into the night, Hatch House provided an ideal setting, sparing me the hassle of hopping between cafes or the bustle of coworking spaces. Hatch House lived up to its promise of high-speed internet, a crucial factor for my work requirements. The generous desk/ledge extending along half a wall provided ample workspace, offering a quiet and dedicated environment for focused work. While the room provides basics for tea and coffee, it's important to note that only one water bottle is provided daily. If you require additional supplies, 'Glomark' on the ground floor is a convenient option for purchasing essentials. Concerning dining options, there's a Barista on-site, and they offer room service upon request. Hatch House also recently opened a new restaurant and bar. For a broader culinary experience, consider using Uber Eats to order from a variety of Colombo's top restaurants if the hotel's options don't meet your preferences. What keeps me coming back (7 times and counting) is the consistent service. Anthony and the front desk team are on point, always ready to assist. Highly recommended!

It would be great to have more water bottles in the room and a box of tissues. Occasionally, there's a minor issue with the phone disconnecting when calling the operator. This is not a major concern though, as the front desk is conveniently close by, making it easy to address any questions or requests in person.

Under unforeseen circumstances, I found myself needing a late check-out. Sudewa, a member of the front office staff, was incredibly accommodating and granted my request, despite being informed earlier that it wouldn't be possible. His exceptional hospitality and service are indescribable, and I extend my wishes for his future endeavors. The check-in process was seamless as well. Our dinner, served on a traditional clay plate, was nothing short of delightful. Hatch, renowned as a leading co-working company, surprised me with their expertise in the tourism and hospitality sector, providing guests with flawless service. Kudos to them!

The toilet seat was stained just as we checked in; it would be better if the housekeeping team could replace it with a new one in Room 206!

Very kind, nice, helpful and hospitable stuff. There is a gym, beautiful interior of the hotel, very green, lots of plants. Amazing wonderful view from the rooms, clean, comfortable bed and pillows. All requests have been answered immediately. Very helpful and efficient. Thank you!

I had a problem with the AC, but they offered me a new room. And the second problem was the location - it was very hard to order food deliveries because the place is hard to find on the map and most of my deliveries have failed. But administrator would always call and talk to the couriers and try to resolve the situation, and if it worked he brought the food to my door.

New and modern hotel, which is located in convenient neighborhood because there is a few places to eat and you can easily take tuktuk to the city centre. Hotel room was spacious, neat and tidy with extra drinks, check in was easy and stuff was kind and borrowed us EU outlet hanging. Highlight of the stay was the view on tower "Lotos".

On the hotel's website they offer airport shuttle, but when we asked they didn't give us any information about schedule, but they offered us private transport, which is not by definition airport shuttle.

The hotel is located in Orion Tower, so it feels safe and quite modern. There's a bakery, supermarket, ATM, etc downstairs. The environment of this place is really pleasant and the staff is cheerful and helpful. The room itself is comfortable, yet the cleanliness could be improved.

Note that not all rooms are facing the skycrapers. I booked a deluxe double room with a city view but got a twin room with a landmark view (these are two different options).. I realized this too late, perhaps they would have changed the room if I had told them on the spot

We booked this hotel for 2 nights after a very long trip. We wanted something quiet and good for working and chill. Unlike many other places in Sri Lanka, this hotel has great Western standards and facilities. Beware though, the hotel is inside Orion Tower, on floor 19. We had very fluent communication via WhatsApp and had no issues reaching the place. We also booked a taxi with them.

Not sure how good or bad it is located because we only used it to rest and go down south afterwards