Great pool, facilities, friendly, helpful staff. Separate pool in shade which is ideal in burning sun at times.

Staff were friendly and helpful, yet at time service in restaurant was slow, breakfast time drinks are poured for you but found on multiple times had to wait for refill. My preference would be to leave coffee or tea pot on table and be less formal. Also on evening meal one meal was forgotten, when pointed out they tried to cover this up saying it takes longer to cook burger but later admitted it was forgotten. I appreciate it was genuine mistake but would have expected a hotel of this calibre to be more honest, apologise. This was only a small blip on an otherwise great hotel.

Jetwing Hotels are always a pleasure to stay at. I like the zero plastic and attempts to be eco-friendly, though at Jetwing Beach the airconditioning doesn't knock off when the key tag is removed. I was told that that is because of the condensation and dampness that can occur if there is no AC. The hotel is turning to solar to meet all its electricity needs so that will resolve this anomaly. Disability access is also good except that the lift only goes from the reception to the rooms and not to the restaurant and the beach. Was checking that out for my sister who should be able to manage because the steps to the restaurant have a railing on both the left and the right, but it would be completely inaccessible for someone in a wheelchair. Loved the breakfast buffet - its only at a hotel buffet that you can have dosa and sambar with eggs ad bacon!!! and the little touches of welcome biscuits and goodnight chocolates are nice too....stayed only one night, but it was a good experience. Fully recommend to anyone...

As said above full disability access. Oh and the light switches and plug points were not very intuitively placed....

I recently stayed at Jetwing Beach Hotel with my family, and I cannot express enough how wonderful our experience was, thanks to the outstanding service provided by Nirodha and Pradeepa. From the moment we arrived, they went above and beyond to ensure that our stay was comfortable, relaxing, and memorable. Thanks to their efforts, our family had a truly enjoyable and stress-free stay. We are deeply grateful and would highly recommend Jetwing Beach Hotel to anyone seeking a welcoming and first-class experience. Special thanks once again to Nirodha and Pradeepa — you made our trip truly special!

It would be more convenient to the customers if you can arrange free shuttle to airport.

Housekeeping staff were excellent. Attentive and always keen to help with anything. Beach staff were also very helpful. Generally all staff were friendly and sincere. Dinner in the restaurant was excellent. Location was good - beach life was interesting but not too busy. Loved the big pool.

Wasn’t crazy about all the crows around the pool. We had quite a few mosquitoes in our room. Hard to avoid just annoying at night. Probably a good idea to wipe the dead mosquito marks off the walls.

Beautiful hotel and our room was amazing - big, comfortable, clean and nicely decorated. Great location.

There is no where to sit comfortably in the sun from 4pm, which is when the sun is at its most pleasant temperature. All the sun loungers are shaded by palm trees and anywhere that is in the sun doesn’t have anything to sit on. This was our last day of our 2 week holiday and we booked this hotel specifically so we could enjoy one last beach day in the sun and was really disappointed when all the loungers were in the shade and being packed away by 4pm. Some beanbags on the grass or at the front of the bar which were in sunlight would have made all the difference. The service was ok - not bad but pretty averages compared to most of The hotels we stayed in.

The location is like paradise. The perfect final resting place before departing Sri Lanka. Accommodating and friendly staff. Beautiful scenery. Multiple swimming pools and right on the beach for another swimming option. Lovely views from very comfortable air conditioned rooms. Multiple dining options with good food, but also great location for eating close by. Our family loved the pickleball across the road. We enjoyed the open air design with sea breezes, and sustainability features.

Nothing - it was fabulous

Lovely location, right on the beach, lots of bars and restaurants walking distance - it was great to be able to have a drink in bed and look at the sea. Very friendly and helpful staff, as in everywhere in Sri Lanka. Yes you get mosquitos, and crows round the swimming pool - of course, this is Negombo! But the rooms are huge and and the double length pool is great for a morning swim and sunbathe, it was a very pleasant three days and great to be so close to the airport that we had a very short transfer on arrival.

Perhaps mosquito coils in the rooms? The decor is a little tired. But honestly these are small things in comparison with everything we enjoyed.

Huge clean lovely room with every facility you could need and more. Tv in the room with a channel guide as well which helps when you’re abroad and can’t figure out the channels! Really nice hotel. Huge buffet breakfast or if not a buffet you can order as much as you like and it was all delicious. Right on the beach with two lovely pools so great location. Also had a spa treatment which was pure luxury.

Nothing

It was amazing!! We had the pool with the sunbeds by the sand or another pool with sunbeds around them! The room was so big and clean! They put chocolates on our bed before we got back at night and the staff were so calm and friendly and helpful! Such a stunning hotel

Nothing, it was beautiful

Great location, very friendly and welcoming staff. Well appointed room with good facilities. Lovely pool, choice of bars and restaurants. Good food, lovely Spa, amazing sunsets and nice to be on the beach. Would happily recommend it and hope to go back.