The quick check in procedure (less than 3 minutes) after a long flight is very nice. Everything that i needed to know was explained from the very friendly girl in the reception. The room was standard in what you can expect for the price and perfect for one or two persons. The bed was comfortable and kept warm during the night. As i only stayed for one night i cannot rate other services such as food and beverage etc. A very special mention to the night audit, Shanna (i hope i spell that right), who was very friendly and helpful. I had an early train in the morning, and she arrange a breakfast bag to take away! Good location Close to central train station (10 min walk with suitcases), close to the Ullevi stadium (8 min walk).

Would be good to have a stationary phone in the room to be able to reach reception and for wake-up calls. I am not a big fan of broadloom floors as they tend to be more dirty and harder for the cleaning staff to keep clean. I do understand that during wintertime it can be nice and warm to walk on. Not many TV channels, as it tends to be in city hotels these days. Of course, you're not there to watch tv. There is however an adapter so that you can connect your PC/Tablet etc with HDMI.

Amazing breakfast with endless options. Great quality of eggs, bacon, bread, coffee, ... We were in a room at the opposite side of the train tracks and we did not hear any trains in the room.

Our room had a door connecting to the next room. Of course it was permanently locked, but still it provided some discomfort. Light from the other room was visible in our room through the cracks and sound travelled through the door so much more than it would through a normal solid wall. You could hear everything in the next room like it was happening in our own room, which provided a lot less privacy than you would expect when booking a hotel room.

- Really good options for a restricted diet at breakfast. - Good water pressure in shower. - Comfortable bed - Helpful staff

- Had one disturbed night with the window open, because it was warm, because the overnight work occurring on the railway directly outside was loud. Largely outside the hotel's control but was part of my experience. - My room had a door adjoining the one next door (locked), and I had a scare at night from the guests next door suddenly trying to open the door. If there is a way to prevent the handle from moving when the doors aren't required, that would prevent future scares.

Location of hotel is super good! just few hundred meters from central station and city center! Staff was very friendly and nice! There is free water and coffee available at lobby! Everything was good!

It would be super nice if there would be small fridge and cups available in room! Even if coffee machine is at lobby, sometimes you just want to enjoy tea/coffee at your room! Breakfast place is little bit too small for all guests, and sometimes you need to wait while you will get free table, its little bit sad when you stand with your breakfest in hands and look how others eat!

The location was very convenient, a few minutes walk from the train station, tram stops and the Nils Ericsson terminal for the airport bus. The room was a good size, clean, with a very comfortable bed. The shower worked well, good pressure and plenty of hot water. The breakfasts were excellent, thanks to Sofia and the other breakfast staff. A variety of food to choose from, including pancakes, a range of hot dishes, plus the usual cereals, breads, cheeses, ham etc. There was also a separate area, including a toaster for gluten free products. Everything was well presented and replenished and the tables were cleared promptly. I never had any problem finding a seat. The receptionists were mostly friendly and helpful, particularly the ladies who charged my iPad for me as my charger wasn’t working properly. They also provided information on the Midsummer celebrations and how to get there.

Anyone who likes a quiet room to sleep in should ask for a room at the back as the hotel faces the train tracks and tramlines. There were only four coat hangers in a double room, which was fine for one person travelling light, but may not be enough for two. After I had booked I provided my arrival time, around 12 noon, and was told that check in was not until 3.00 pm, but that early check in was available at an extra cost. However, on arrival this did not seem to be the case. I did get the kettle I had requested by email beforehand, but I had quite a wait for it.

The breakfast was simply amazing. Among the bests I have had in my life. Excellent selection, very tasty food. The staff was very friendly. I had to ask for a room change, and it was accommodated fast. Beds are soft and comfortable.

The room ventilation is a bit loud. When it was raining one night, the raindrops on the metal sheets of the window were pretty loud, could not sleep. They didn't have a fridge, or a closed wardrobe, that was very stange.

Friendly staff Location - we got a room with the view on the central station, so I was afraid we will not get much sleep because of the trains, but it was totally fine, no noise at all! The bed was pretty big and very comfortable- if you like soft mattresses The breakfast was really nice, they had everything.

The walls between rooms are really like made of paper, when the person in the room next to us caughed, it felt like he was in the room with us. I can imagine that in the season and around weekends it can be a bit noisy. There has been circles from glasses on the window sill, probably the cleaner missed it. I like more “anonymous “ hotels, that are a bit bigger, but that is my personal preference

Excellent breakfast. Shower worked particularly well and there was good air extraction so that the en-suite shower room dried out quickly after using the shower. Everything very clean. The double glazing worked well to keep noise from the nearby train lines out of the room. It was possible to choose whether to have the room serviced daily or not. I stayed 2 nights and chose not to have the room serviced as I wanted to unpack everything from my rucksack and so had things scattered round the room. There were plenty of towels for two nights and plenty of hand wash, shampoo and body wash, toilet tissue etc supplied for my stay. Location very convenient for central Gothenburg and for the railway station, bus terminus and tram services.

When I first arrived I was concerned that the hotel appeared to be on a back street and I was concerned that it wouldn't feels safe to walk around. However during my stay I realised there were usually plenty of people out and about and in reality the location is excellent. I was just concerned when I first arrived but actually as a lone female I did feel perfectly happy walking out of the hotel to the city centre.

Location was great - 10 min walk to main square where all the trams/trains and buses are. Breakfast was good - Would have like more fruit options though. Staff was friendly, Room was very warm when we arrived late in the cold evening. Bathroom had Shampoo, shower gel and soap from reusable bottles and not those wasteful small single use ones you tend to get in other hotels.

There is a little step between the bathroom and the room that we didn't notice and we both tripped on it and nearly fell. There should be some sort of warning sign I feel like. There was no view from our room, but I believe this was because I had requested a room facing away from the train station as I read this was loud. So you give some and take some!

Breakfast at this hotel was fantastic. A lot of high quality and very fresh ingredients. Definitely worth adding if it isn’t included! Something for everyone from sweet to savoury, also very good coffee which is hard to come by at hotel breakfast stations.

The only slight negative is that the beds were very soft and bouncy, not good after a wedding and a lot of alcohol. Room slightly small, but good use of space. Rooms would be better with more hangers or some drawer storage especially if staying more than 1/2 nights!