The location was great. Only a 5min walk from Interlaken West train station and a 10min walk from Interlaken Ost train station. Right off the main street where you can find all your shopping and the bus stop.

Staff don't man the front desk 24/7 which was not a big deal because they respond quickly if you email them. It's Europe people smoke everywhere. Every night, we could smell cigarettes from the people next to us smoking on their balcony. This was with our windows closed. The hotel is old but serves its purpose. I also didn't like that the restaurant downstairs had such easy access to the actual hotel.

I recently stayed at this hotel on Main Street in Jungfraujoch, and it was a fantastic experience. The location is perfect, surrounded by plenty of restaurants, making it easy to find great dining options. However, the highlight is the hotel’s own Mexican restaurant, which is the only one of its kind in the area. The restaurant is extremely popular, so I highly recommend making a reservation in advance. The food is authentic and flavorful, with a great selection of dishes. The lively atmosphere is enhanced by live music, which adds to the overall experience. The hotel itself is clean and comfortable, with friendly staff who go out of their way to ensure a pleasant stay. If you’re looking for a great place to stay in Jungfraujoch with excellent dining options, this is the spot!

It doesn’t have an elevator.

Such a cute room! We were on the top floor so we had a sky light window on the roof. Room was huge and contained a couch as well. Had our own coffee maker and pods were refilled daily. There was a shared microwave in the common area which was very nice. Bed and pillows were very comfortable. Location was perfect! On a quiet street, yet close to grocery stores, shops, bus stops and the train station.

No elevator, but we packed light and didn't mind the stairs. Lights in the hallway were on a very short timer, and I would sometimes be going up the stairs in complete darkness until I hit the next motion sensor.

The place is very nice and for the price is very good. Not that much interaction with the people since they are not always there but during the check in they are helpful and friendly, the room is very clean and they make sure that we will be comfortable during our stay. Will definitely recommend their place if they want to stay in Interlaken.

Even at night you would hear noises from the outside even the windows are close. We didn't expect that the reception is also part of the restaurant. I came to the hotel and want to go to our room and there are people eating and they extended the restaurant in the hallway o f the hotel. I was shocked and asked if i'm the right place. But it was okay.

We booked a room with private bathroom (not all rooms have this options). The place is central in Interlaken, close to the train station. The room was clean and had enough towels for us. The balcony is small, but so nice to see the sun rise during Spring. Staff is friendly and speaks English, German and Spanish.

For us there are two downsides. Since the hotel is located on a street closed for traffic, the parking spaces are located a bit far from the hotel about 5 minutes walk. Also, there is no elevator.

Location, excellent, in the center of everything. The restaurant that's a part of the hotel, so delicious, we shared a burrito and some margaritas and were so happy with them (the server was also excellent and funny!). The man who checked us in, the nicest! He helped my husband with parking, and surprised us by upgrading our room free of charge (low season in the area I think... and, not that he knew this, but we traveled to Interlaken to celebrate my birthday, and this really was so gracious of him. He was so kind). Beds were comfy, everything was clean, and we loved the decor/colors/home-y feeling of staying here. Will definitely stay here again if we visit Interlaken again.

No complaints!

Since I was a single traveller, the room was just about what was needed to lodge yourself after a day full of tourist activities. The room was clean and well maintained with all essentials like hot water, clean towels, soap, hair dryer, coffee machine and complimentary Wi-Fi. The room was cleaned daily as well and the bed was just about comfortable. The location was very good, almost half way between Interlaken Ost and West stations with sufficient options of restaurants, cafes and supermarkets. The hotel provided with a card wherein you can use the public transport free of charge within the city. Over and above this, the lady at the reception was friendly and cheerful and was willing to answer all the queries I had.

A word of caution would be that there is no lift; so if you are carrying bags which are heavy, it maybe a task to take it to the 3rd floor (where my room was) like I had to. Since, I was staying in a single room; some might find it claustrophobic. I would recommend to choose a double room for them.

The staff are incredibly awesome. They are so helpful and friendly. The hotel provided us electric fan which was very useful in summer. There is a small pantry on the 2nd floor (the microwave and kettle are available at any time!). The hotel also gave us capsule coffee every day.

There are no doormats in the restroom which can make the floor wet.

This place was great. For starters the manager is great. He does everything and goes above and beyond to make sure everyone is happy. The beds were incredibly comfortable and everything was perfectly clean. The rooms were the perfect side and honestly had a great view. The restaurant downstairs is also great and they staff is all around awesome! We got exactly if not more than what we paid for.

Great food choices at breakfast, lovely coffee, we could eat outside or inside. Their (El Azteca) Mexican restaurant evening meals were FABULOUS. But DO BOOK, as it is VERY popular! Great coctails and reasonably priced (for Switzerland) Staff were very charisnmatic and busy but very attentive! Some guitar serenading in the restaurant one evening went down well with us and when we retired upstairs to bed, it didn't disturb our sleep whatsoever. No air con, (which we knew when we booked) but the fan provided in the room was very efficient (even in September, as it was still hot)!