We had booked a city facing room and were lucky enough to receive a corner room overlooking the river and train bridge. The view from the breakfast room is also great, very nice to sit and have breakfast right by the water. The hotel is conveniently located directly next to the Ost Train Station and is a good base for trips into Lauterbrunnen and Grindelwald. They also provided us with a cute yet mostly unusable crib for our baby.

The hotel is in dire need of some renovating, floors feel very thin, all the rooms have different furniture, rooms still using hard key, beds and furniture are all old. This does provide the hotel some unique charm however its just not comfortable. Desk staff commonly sitting in back room and need to be called to for any service.

We had a spacious room and bathroom facing the lake with a great balcony that would be lovely if there in summer but served to keep our drinks cold for our winter stay! Though it’s an older hotel, it’s very comfortable with lovely staff, a generous breakfast and is very close to Interlaken Ost train station where the trains leave for many of the area’s attractions plus only a short walk to town. We left something behind in our room and it was found and sent to us, which was very kind.

Would be handy to have a small fridge in the room.

The location is unbeatable, at least for the price and what we wanted to achieve. You will have to go out of your way to miss this hotel if you get in to Interlaken Ost. It was convenient enough for us to get some breakfast from a Coop across the street that we chose to decline the breakfast offered by the hotel. The rooms were a good size to fit a couple and a 6 year old kid. They did charge extra for a kid bed which is a detail I had missed.

The hotel is so close to the train station that if you keep the windows open to cool the room, you hear trains at least until 1am. I did not see another way of cooling the room, e.g. AC. I was disappointed that the staff did not provide us a tourist card (which allows free use of public transport in the neighborhood) by themselves and we had to ask for it the next day. At that time, they did provide it to us without any questions and also gave us details on where we could use it.

It has a great location since it is just beside the train station. Breakfast was good. Our all-time favorite for breakfast was their croissant. The hotel itself maintained its old charm as it is already 200 years old. There is a grocery nearby. We were allowed to leave our bags after check out and the receptionist was exceptionally accomodating. It is also near the bus terminal where we rode to Iseltwald. We were dropped off at the nearby site where Crash Landing Korean Drama was filmed.

At night it's somewhat creepy as it is so quiet and old, some old pictures and decor were also hung in the corridor. Not all rooms have good wifi coverage.

Unique location by the lake with an absolutely most stunning view. Cute balcony of the hotel room. A good variety continental breakfast. Very close to the train station.

Shops close early before 10 pm so be prepared to take early dinner. Thin walls and wooden flooring of the hotel that you could hear people above you taking a shower or moving around the room especially if you are a light sleeper.

Nice place to stay and it's right next to Interlaken OST station. We had the lake view and it was beautiful

The only disappointment was the chef and reception person. We had to leave by 6.30 a.m to Jungfrau and requested if we could have some bread or fruit to carry along as we had paid for breakfast but breakfast doesn't start until 7 a.m. I was told nothing would be ready before 7. It was shocking to see that the breakfast was all ready made and nothing really cooked by the chef except boiled eggs. They could've easily provided us with a croissant or a fruit (as everything was ready made) which we requested just for 1 morning.

Spacious and clean, very close to station , still not noisy may be trains in swiss are so silent. Main gate closes around 8 but has another door. Very good provision to keep the luggage at zero cost. Staff was humble and had no language issue i.e. they were comfortable with English Also they allowed to park vehicle of one of the family friends who were there to visit us again @no cost

1) having to take care of two keys, 1 for room another security key which is to be used for backdoor. It's a hassle 2) we took breakfast package but honestly has very very limited option 3) No dining option 4) No AC though two fans were provided but there is no explicit mention of the same

Location and surroundings!

The Bed was tooooo soft and the housekeeping was making the bed inclination without any reason. Never had such a thing and one whole night could not sleep (neck pain), until we realized the elevation in the morning! Coming from Asia... probably courtesy expectations are different for me! I have to dial it down! Good to have learned the variations in the culture. Hotel front desk was decent. Breakfast is something they can improve ! Overall room rate was quite high for what I received! It could be blamed on platform charges, however, my stay at Berlin was half of what I paid but the experience of Cosmos Hotel Berlin was SUPER good, except one front desk rude staff!

The location of this hotel is absolutely superb. It is so close to Interlaken Ost Station that one could almost crawl there on their hands and knees. Since all trains bound for Lauterbrunnen, Grindelwald, and other destinations depart from Interlaken Ost, the hotel’s location is second to none. There is a small Coop supermarket inside the Interlaken Ost Station, and a much larger Coop within a 5-minute walking distance. The front desk staff were very kind, and the staff serving breakfast were also extremely friendly. This hotel is also very conveniently located for visiting Harder Kulm. Taking a morning stroll along the Aare River offers truly beautiful scenery. Our whole family was satisfied with the breakfast. Among the menu items was thinly sliced turkey sausage, which everyone enjoyed. I personally liked the bananas and fresh fruit. The room I stayed in had a view of Interlaken Ost Station, as well as the mountains to the south of the hotel—it was a beautiful sight. Upon looking into it, I found that this hotel has a long history and had once hosted Mendelssohn in the past. Our family of six stayed in three rooms, and everyone was very satisfied.

There is nothing in particular that I would point out as disappointing.

The location was perfect ( very near train station and bus station and food stores). Also the boat ride to Lake Brienz was just outside the door ; very near funiciular to Harder Kulm but it was rather unfortunate that both of them were not yet available for public use. Check-in was easy; lift available. The room was really spacious, including the bathroom with amenities; coffee/tea available. Bed comfortable. Breakfast decent enough.

Staff member who checked us in appeared not so warm/friendly but the those manning the following days were okay. Difficult to get out of the bath tub: would appreciate if a handle bar is installed on the wall and also a bit slippery so perhaps a bath mat will be helpful. Room including furniture is rather in the old style but not sure if this was done on purpose to create an old-world ambience (not much of a problem to us though) but sometimes opening/closing the door using a vintage key was a bit challenging.