If I want to highlight 3 things about this particular hotel, number 1 are the staff, they were amazingly helpful and super nice. no.2 breakfast, oh we enjoyed going there everyday the bakery and the cheese varieties were just amazing and the third was the location, 10min walk to the station and 2 bus lines stop at the hotel. Our room was top floor with a nice terrace surrounded by the beautiful mountains of Interlaken, room and bathroom were super clean and spacious, the room has floor to ceiling wide panoramic windows overseeing the mountains which is amazing. I would stay again...

What's missing, is a coffee/tea option in the room and a fridge, I suggested as a good feedback to the hotel to enhance guest experience in future.

Location 5 minute walk to main town with the most amazing views along the way. Breakfas t adequate but would have preferred more hot options but perfectly OK. Room very comfortable, we had to ask for 2 more pillows which was no problem. Living amongst elderly residents was something new for us but made for a lovely atmosphere. Very peaceful setting, no noise at night so slept very well.

Only fault we had was the bathroom, which was more for disabled residents with the seat in the shower, grab bars etc. Rooms across from ours had the more modern bathrooms. Certainly did not ruin our stay but a more modern bathroom would have been preferred.

great location. although the room isnt equipped with an a/c, we knew it before booking the hotel. our room had a balcony and big windows which we can open to let some air in, but on those hot/humid summer days, these meant flies/insects can come in as well. The hotel is also part of a senior living facility but this means that the hotel is very quiet in which we really liked. No loud parties or drunk guests wandering or loitering around specially at night. Compared to other hotels in the area, having an elevator, private bathroom, good water pressure, big sized room with balcony and mountain views, quiet neighborhood, very accessible with a bus stop in front of the hotel and breakfast were good value for your money when a holiday in Switzerland tends to be more expensive. I'd recommend the hotel to my family and friends and will stay here again when I come back to Interlaken.

10 am checkout time is a bit earlier than what I am used to from other hotels I have stayed at.

Loved my stay at Zentrum Artos Interlaken for 2 nights in December. The room was huge, the balcony was fantastic with amazing views. Even the bathroom was pretty big. All these what i am.saying are usually rare in Switzerland. The Hotel also had a hearty breakfast and another amazing thing they deserve credit for is they were hosting many old age seniors with disabilities & alike during the Festive Chtistmas period at their hotel. It was heart-warming to see the seniors bonding & have a great time all around the hotel. This hotel seemed to be associated with the local Church which also made it a special Christmas eve there. Also the hotel gave very cool water bottles which I still carry around with me now. Overall a 10/10 hotel experience in Interlaken.

It is bit of a walk from the hotel to the main part of town and does not have a Coop very near to it. But in 20 mins, you do reach the beautiful main part of Interlaken. So keep this in mind.

We stayed here for five nights, and our stay at Hotel Artos was wonderful. The hotel itself is lovely, quiet, and very modern. It looks nothing like a hospital, as some negative reviews claimed, and it feels like a place to relax and enjoy. Our room was comfortable and clean, the staff were very helpful, and the breakfast was varied and healthy. The location is excellent, just a short walk to both Interlaken Ost and the town center (which isn’t particularly nice, so we appreciated staying in a quiet area away from it). Next time we visit Switzerland, we will definitely return.

The pillows were very soft, but this minor issue is really the only thing I didn't like about our stay.

The hotel is combined with a local retirement home, and I really like the idea of bringing local elderly residents and global tourists together in the same facility. This provides a great opportunity for both to observe the world from a new perspective. The hotel rooms are designed to be very elderly-friendly, meaning they are quiet, clean, and extremely comfortable. The breakfast is also excellent. Local elderly residents dine in the same area and enjoy the same food as the guests, which creates a warm and inclusive atmosphere. Everything is just wonderful!

N

The location is really good, people working there are so friendly, food options are available in the hotel, rooms are spacious, and have a great view. Everything is as described and pictured.

There is no kettle and mini-fridge in the room. There is an extra room downstairs near the lobby where you can use the mini fridge, but not in the room. This is not so much we didn't like, just something to mention that differentiate from other hotels in general. It did not bother us so much, really.

This is a place that is a joint home for the elderly and a hotel for tourists. So meal is together in the dining room on separate tables. There are also many elderly that can be seen in the common areas who are lovely and smiley to tourists. I really appreciated the business concept and idea as it is unique but hopefully mutually benefiting the elderly community as well as the tourists.

No kettle in room but hot water for tea or coffee machine can be found in common areas, 3.50 CHF per cup. There are also vending machines.

Easy to get to as bus stop is just outside the hotel, they give you a free bus travel card which is quite handy, you get discounts on activities (although if you have the Swiss pass or half fare travel card those are better). View was amazing. The staff was nice.

The bed was not very comfortable for the amount we paid but it seems like this is the average cost in interlaken. Check in and check out times were different to the normal timings at other hotels making our stay shorter. Breakfast was good but they never had enough cutlery/teaspoons/plates out and we had to keep asking the staff.

I was initially surprised to find the hotel attached to an care home, but it turned out to be a lovely stay. The staff were absolutely wonderful and truly made the experience even better. The location is great, just a short walk from the town center. Breakfast is a simple European continental spread, and while the spa has two hot tubs, they are cozy and fit just one person each. Overall, a unique and enjoyable stay!

The room was a bit too hot on arrival, but we were able to turn it down quickly.