There were so many things I liked. First of all was Sophia at the front desk, she was so helpful and knowledgeable. It was great every time I came downstairs to head out she would always greet me wit a smile and same when I came back in the evening. She recommended a meal at the restaurant in the hotel which was awesome and then the next night she recommended a very nice local restaurant which she called and made me a reservation. I had an incredible room with a balcony overlooking the main street, it was fun to sit out there while the snow fell and watch the people. My bed was super comfortable and got 2 of the best nights sleep on this trip around Switzerland. I believe this was my 4th trip to Zermatt and I will stay here again on my next trip to Zermatt and hope to see Sophia again.

Nothing about the hotel, just that my stay was not long enough. The 2 days that I had in Zermatt went by too fast! I will be back and will book another Hotel Beau Rivage again on the next trip.

The location of this hotel as perfect. The room was comfortable a quiet as long as the window was closed. Breakfast had a good variety to choose from. And dinner in the restaurant was the best we have during out stay.

We had a little trouble with fellow guests. Several men gathered in the lobby to drink and play cards. The first night we entered the hotel and they made their remarks and drunken comments was haha funny. The next time they were down there they proceed to get up and surround us as we entered and began grabbing at my wife. They caused an unnecessary situation and because at that time of night there is no one from the hotel on duty, there is no one to check their behavior. It seemed to me they were local men with a common gathering place. Yet the hotel staff when asked said they were guests. Either way had there been someone from the hotel in the lobby they could have helped control the situation.

The location is perfect--right on the river, great views, and convenient. One of the two most iconic views of the Matterhorn from town is right out the front door. Right out the door are bus stops going in either direction to get to the end of the valley you want to ski--It's actually not a long walk in either direction to the Paradise lifts on one direction or the Sunnegga lifts in the other. The complimentary breakfast was excellent. The spa area is small but nice with hot tub, steam room, sauna, lounging area, and neat wash area. There is a ski/boot room. The rooms all have balconies and half face the Matterhorn, and the other half face down valley--both are excellent views. There are a large variety of restaurants and shopping right out the door in either direction. The hotel is a few steps down the street from the iconic old church and cemetery. The hotel is right on the walking mall--the main part being a minute away. The staff were very friendly. Max Julen, the 1984 Swiss Olympic ski champion owns the hotel and the restaurant, and he and his son primarily run the hotel with the help of a wonderfully supportive and multi-lingual staff. The walls are thick--I didn't hear any noise from other people above, below, or beside my room. There is a complimentary shuttle service; Max himself drove me to the train when I departed. The rooms and the entire hotel were updated, clean, and everything worked well. The hot water in the shower was instant. This hotel does not offer spa treatments--I went to Schloss Sport Hotel for that.

The spa is only open 4:30-7:30pm, so even on a rest day from skiing, it can't be accessed throughout the day. The cleaning staff sometimes just walked into my room, once with a light knock that I didn't hear, and once without knocking. The shower in my room was pretty small--I was in a single room; it was fine for me but larger folks would have some difficulty. These were minor issues.

Amazing views, lovely balcony and perfect location for exploring, close to great restaurants, very nice cafe next door. Wellness suite modern and perfect after day hiking. Good selections for breakfast. Complimentary bath robes and slippers.

No air conditioning so even with all doors and windows open all night it was too warm to be comfortable, even with no covers on.

It is a small hotel with only 13 rooms. This hotel has an excellent view of Matterhorn from the balcony. This hotel provides free shuttle service for checkin and checkout from Zermatt train station. This is a plus point else you need to fork out 20CHF. Breakfast was excellent - the bakery is hot and fresh and the eggs are made on the spot based on order. I will definitely come back to stay at Hotel Beau Rivage again.

None actually.

My family had a very relaxing stay at this hotel. Our view of the Matterhorn as well as the sound of the flowing river was priceless. We appreciated the very thoughtful amenities in the room as well as the transportation to and from the bus station. Location was central. Would love to stay at this hotel again. Meeting an Olympic champion, Max Julen, was a bonus!

None.

We really liked this hotel. Staff were friendly and informative. Room was really comfortable and breakfast was good. Free shuttle to train station was helpful when it rained (although the walk is nice when it's not raining). Hotels can seem expensive in Zermatt, but if you are going to pay a bit more then we would recommend this hotel. And it's nice to meet an Olympic champion!

Very central to the train station and the Matterhorn cable car ride to Glacier Express . Also a street away ( quieter) from the main shopping street and the restaurants. But quite the view it has of the Matterhorn especially from our room. There was a gym and a spa , restaurant in the basement . A family-owned hotel with attentive and personable owners. Perfect place to spend our anniversary.

First the customer service was outstanding! Sofia, was wonderful and even picked me up from the train station. She made reservations for me for dinner and was so friendly and professional. The location was fabulous! The mountains as your background can’t get any better than that. My room was amazing with the biggest hotel balcony I’ve ever seen. The room was clean and a good size. I had a great stay!

The best location. You've got the view of the Matterhorn, and the stream flow by next to the property.. Right next to the church... It's a magical property with the church bell, sound of the river flowing and the river stream flowing by... Friendly staff, they go out of the way to help you with your requests. They pamper you with warmth and care. Blindly go for this property if you are staying at Zermatt. I stayed here with my family... Family vacation or honeymoon, or just a bunch of friends taking a vacation.... This is your stay.

N O T H I N G... EVERYTHING ISPERFECT ABOUT THIS PROPERTY.