One of the bedside lamps could not operate as there was no electrical outlet to accommodate it. Both my wife and I thought the room was overall I little dimly lite. This is a standard complaint towards many accommodations, but why have only one folding luggage rack in the room when you know there are going to be two occupants?!? Two would have been nice. Would have been nice to be informed in advance if the very nearby train station was the terminus for the Zürich airport train. Could have saved me about 60 francs

Sorry. My comments above. The location was good. Nice there was breakfast served. Room was clean. Bed and linens were very comfortable.

The room was simple yet nice. Nothing special and yet, for this price in Zurich, I will use it again. The breakfast was good. Buffet style. My room was very clean, the shower was good and the bed was comfy. Nothing else to say.

Breakfast service could have been a little more customer-centric. A little smile would have made a big difference to how we start the day. And maybe invest in a new coffee machine. I had asked for a firmer pillow before arrival but there was no mention of that nor a firmer pillow. Anyway, I still had a good night sleep.

The room was a bit small by North American standards, but very comfy nonetheless. We were especially pleased with the breakfast, which was included with the room. There were eggs, sausage/bacon, fresh bread, croissants and buns. There were three types of yogurt, muesli, porridge, sliced deli meats, fresh fruit, and so on. It was very impressive. We especially liked the fact that we were within a couple of blocks of Zurich Central Station, as we travelled almost every day by train.

Walking up the street that the hotel is on was a bit iffy for us, safety wise. It appeared a bit rundown and had a sex shop on it. Having said that, after the first day, we walked along the street that backs onto the train station, and then over to the hotel. It was wider, with more people walking the streets. There was also a small Coop where we were able to buy some food items during our stay. From there, the hotel was just around the corner. That problem solved.

It was fine. You don't expect much for that price in Zurich, and you don't get much - quite reasonable on a "rapport qualité prix" basis. Breakfast was extremely good. Beds comfortable (except for pillows), room clean, bathroom decent enough, with the benefit of a bath(tub).

Being online checkin, you have no contact with staff, or anyone else, unless you seek it. That's fine, just (maybe) not what you're used to. In line with all hotels I've experienced in the region, pillows were way too soft, which, while absolutely normal, spoils what otherwise would be a good sleep (for those not used to them). Location feels distinctly inferior to old town, which it is, and that is reflected in the price.

Practical location, quiet though just 7-min walk from the train station and trams. The staff is friendly : it is always great to have a REAL person who greets us 24/7. I so appreciate each one who handles the reception at the Montana Hotel. ... and I always love to start the day with a nice breakfast. Gratitude for all.

The availability of adaptor plugs for those traveling from abroad would be a plus in the rooms. My poor friend had to work on her computer on a chair parked beside the entrance door of our room.

Breakfast was amazing. Huge variety of options. Room size was good, able to fit two big luggages. Shower and toilet were clean. Location was perfect, very close to the HBF, nearby you can find numbers of restaurant and a supermarket.

My visit was in late June, my room was located on the top floor (5th floor), a Dyson fan was provided but obviously not strong enough to cool down the room during summer. Also, as Dyson owner myself, it was a but frustrated that there was no remote control of the fan so that I can adjust the level and spins...etc. Level 10 was pre-set and it was quite loud to use that level when you were sleeping. Also, the desk was not that clean, it was a bit sticky...

We had an early flight to catch, and staying in the hotel was the perfect choice. Just a short walk to Zurich HB. Upon checking in (they had online option too), and was greeted by a professional lady (it was 10pm+). We booked the family room at the top floor, and was happy with it. Breakfast was excellent, as commented in other posts many times. And we just loved the powerful shower!

As it was at the top floor, we knocked our heads a few times against the slanted pillars. Just be careful.

We stayed for a night in Hotel Montana before flying back to London. All staff including breakfast team were amazing and helpful, and they smile (Some receptions at other hotel do not even bother to give a smile, it makes a difference greeting guests with smile). We did the Glacier Express, were on train for almost 8 hours and arrived at the hotel quite late with bulky luggages. The reception lady greeted us with a warm welcome. There’s a lift going up, so we did not struggle with luggages. Breakfast was nice. The check-out time is 12pm, and that’s a good thing. We checked out at 12pm and stored our luggages and roamed the city - chilled at the reception for 2 hours before heading to airport. They have a good space for luggage storage. Room is not spacious, but was fine for us and our two big luggages.

We were in room 303. The shower head did not attach properly so the water kept going back. There was a ‘bandage’ sealed to the shower arm, not sure if that was from prev guests or hotel, so I could not adjust the level of shower head. I’m short so was struggling to shower, needed my hand to maintain the shower head which was loose and at the same could not adjust lower. Since we stayed for only a night and arrived late, so it did not bother us much.

The location was great! Three-minute walk to the bus station, five-minute walk to the edge of Zurich HB train station and a ten-minute walk to Old Town. Hotel was quiet, breakfast offered a variety of foods and seating was ample. As for the staff, they were courteous and help from the moment that I arrived and they continued to provide excellent service for the duration of my stay! The staff made my stay most enjoyable!

The room was a good size with a comfortable bed. The bathroom was nice. There was a large selection to choose from for breakfast. Everywhere was very clean. The location was perfect, just 5 mins walk from the station with luggage.

The room was very hot and the duvet was too thick for summer. A fellow guest told us he had a portable Dyson air cooler in the room, but we just had a fan. . This hotel is best in the cooler months as there is no air conditioning in the rooms.