Göreme is 100% touristic. Every hotel is named blah blah cave hotel, blah blah stone hotel, blah blah cave stone hotel, etc. Most of these places are manufactured and fake. However, The Arch Palace is completely different. The staff and owner of this hotel are fantastic people. Durmuş (manager), Rukiye, Semra are just fantastic people. They truly go out of their way to make you happy. Also, whatever event they booked for us, they were able to get it at a much cheaper price. Durmuş knows everybody and he is able to provide you get you the best price with the most honest company. The hotel is extremely clean and the rooms are 100% accurate. No photoshop fake pictures. The rooms are exactly as shown. The hotel also uses Ubiquity Unifi wifi mesh, so you have uninterrupted wifi coverage through the hotel. I just cannot say more how much i loved this place. Really A+++++++ service.

Very friendly staff. Mr Durmus was very welcoming and responsive even before we arrived and he perfectly arranged some activities for us. He drove us with his private car to the Turkish night venue. The location of the hotel is in the heart of Goreme where we could easily walk around and reach many shops and resraurant. The breakfast in the roof was a very nice view.

We stayed in a twin room in the ground floor. The room was ok, but the furniture is a bit old. Also, the room window was on the street level, so it was noisy when we open it, but also the room gets hot and humid when the window is closed. There was no fan or ac. Coffee drink is not included in the breakfast and has to be paid separetly.

Lovely rooftop with a great view over the town and of the hot air balloons in the morning. Yummy breakfast, comfortable beds. The staff were really kind; they picked us up from the bus station even though it was only a 5 minute walk to the hotel (uphill though) and helped us arrange all our tours and activities.

The room was a bit cramped, not a lot of space to open our luggage. The walls were a bit thin and sometimes we could hear people in the room next to us. Otherwise, quite comfortable and good value.

Location

Breakfast needs improvement

The location was so perfect, accessible to all RESTAURANT, GROCERIES store etc. You can walk around. There ROOF TOP was so great you can see the beauty of goreme. There TOURS OFFERED was excellent too ON TIME with COMFORTABLE TRANSPO and KNOWLEGABLE tour guide WORTH IT THE MONEY YOU WILL PAY for. The 2 guys there in the reception the MANAGERS they are accommodating and helpful. We had fun with perfect experience. If given a chance to go back in kapadokya I WILL BOOK the same HOTEL.. Thanks ARCH PALACE HOTEL!🫰 From 🇵🇭

Nothing

The manager/receptionist was lovely, very helpful with absolutely everything. He helped us arranging the tours, let us stay longer after the checkout and always seemed very keen on helping us with whatever we needed. The bedrooms are decorated in a traditional-rustic style which makes the experience authentic and local. The hotel is close to bars and restaurants. Last but not least, the breakfast is generous and the views from the terrace astonishing!

Nothing, everything was perfect.

location was great.. very near to centre of Goreme. breakfast was good. view from terrace was good.

we were given possible the worse room they have. right at entrance and room windows right on street. no aircon, so could not leave windows and curtains open to get fresh air. we stayed 2 nights and moved on to another hotel. I must admit we chose the budget std room.

Easily reach from bus station, with only a small slope. We arrived very early in the morning, they r really 24hr reception. We waited at reception until our tour time. They have a beautiful view at rooftop. Very affordable price booked at low season mid February. They have the cave hotel feel. Blankets are warm enough till heater not require to switch on. They serve very good breakfast.

We took the budget room, hence just looking at street, which is OK. They have great rooftop.

Staff were great. Arrived 8am and they let us leave our bags while we explored and let us check in early, same when leaving. They booked a balloon ride for us and got a good price. Very helpful. Very nice breakfast with different dishes every day. Always tea and coffee available

No air conditioning in the room. It was 30C and the room was quite warm in the afternoon, but it cooled down at night. Shower is quite small, 6ft tall and could barely bend over to wash feet, height was fine.

The rooms were so cute, so spacious and had so much character. The staff were amazing. They were so kind and welcoming that I felt like I was a guest in their own home. They were all so kind, so caring and very helpful. The breakfast.. 10/10. I have never had such an amazing Turkish breakfast in my life. There was so much variety, everything was quality ingredients and I would definitely say it was better than any Turkish breakfast that you could get at a restaurant. We got great views of the balloons in the morning and beautiful views of the street lights at night. I will without a doubt be booking this hotel when I go back to Cappadocia one day.

The bathroom has no ventilation and the toilet seat needed fixing