this place is pure perfection. The rooms were totally fantastic, much better then I could have wished for. Beds were super comfy and we got a wonderful sleep. Everything was catered for, even a terrace for smokers like me. TV stations in English, loads of channels and that was not very common in Turkey.The breakfast was just stunning, never had anything like it before in a lovely breakfast room with a wonderful view. What a treat. The spa was fantastic, wish we could have used it every day. And my highest praise goes to the staff who were incredible in how they handled all my questions and gave me all the help I needed, they really went far beyond what they needed to do and I am so thankful for that. They made our stay unforgettable. Thank you so much everyone.

Our room was exceptionally unique and way beyond our expectations!!! We had booked a deluxe double room, but upon arrival it was upgraded to a king suite with a jacuzzi because of the shut-down of the wellness and spa center due to maintenance during our stay. The hotel staff compensated us with an upgrade to make up for the inconvenience, which was much appreciated. Upon request, the hotel also opened the sauna for us. Everyone in the hotel and the restaurant was was friendly and kind. The location of the hotel was nice, providing a fantastic panoramic view of Göreme. The center of the town was only a 5-minute walk downhill.

NA

I recently stayed at the Hotel and I must say, it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warm smiles and impeccable service. The room was spacious, elegantly decorated, and equipped with all the amenities one could need for a comfortable stay. The bed was like sleeping on a cloud, and the panoramic views from my window were breathtaking. The hotel's facilities, including the pool and spa, were pristine and provided the perfect escape from the hustle and bustle of daily life. The breakfast offered a delicious variety. What truly set this hotel apart, however, was the staff. Their to detail and genuine care for their guests made me feel truly valued and pampered throughout my entire stay.

I like it all.

Everything was perfect. They arranged a taxi pickup for us, the welcome from receptionists was extremely good, the room was super clean and large and well furnished. Very comfortable beds. The bathroom was great with proper amenities. People at the restaurant were very friendly. The breakfast was great. Special thanks to the person who helped us carrying our luggage (sorry I forgot his name) really helpful. Overall extremely professional people. And finally the indoor pool in the cave was so nice.

Nothing really.

This place is just perfect when staying in Goreme/Cappadocia region. Staff were friendly and available to help with anything. They checked us in quickly (before time) along with explaining everything to us regarding the room and facilities within the hotel. So no need to think just book it now! Special mention to Habibe A & Semih (the lady) not sure of name but she was truly a pleasure dealing with it. Overall this place is magical.

Breakfast on second day was cold. So do try and get in early if u can. Before 9.30am.

Seyda,Cemal,Habibe,Hakan,Osman , Musfata , Semih all the staff are super super nice and professional. The hotel is a 20 star hotel the breakfast is delicious . The property is beautiful and great location. The staff are helpful and very respectful. No complaints at all.we recommend the hotel and the staff. The spa is super clean and nice. From the moment we arrived we feel very comfortable and the welcome staff was great.

All was Good and perfect. NO complaints at all.

Everything, rooms and the hotel itself were of exceptional quality, both quality and amenities in the rooms

Pool was too cold so we used it once so that needs warming up; the lack of evening entertainment means hotel is very quiet at night and nothing to do so you have to go to the town which is only a short walk away

Location and the feel of the hotel/cave suites were excellent. They have several balconies to get good views of the area. Good spot to watch hot-air balloons. The staff were very friendly. All of them from reception to bellboys - since there was no lift , they helped us with our luggage. They even prepared packed breakfast for us bec we had to check-out early for our flight. (our stay included breakfast).

Maybe bed could be more comfortable.

The property is located fantastically and is very well kept. The rooms are spacious and very comfortable. The staff are great and super courteous.

The massage rooms were a bit stuffy but the manager (Shaidha) took note of my feedback and immediately sprung into action. Loved the positive outlook of all the staff to address the issue

The people were extremely nice, property is wonderfully kept. Rooms are spacious and luxurious, true cave feel for King Suite. The best thing is balloons fly so close to the hotel and the view point is less than 5 mins walk from the hotel.

This is not so much a -ve, but more as a recommendation. The breakfast buffet served is the same for all days, we stayed 3 days and that got a bit boring. If there is a mix and match possible, longer stay guests could enjoy various Turkish breakfast options.