A good hotel, located in the center of Istanbul, with very welcoming and multilingual staff. The location is convenient, near a tram stop, and it's a 20-minute walk (1.2 km) to the nearest metro station. We were accommodated in a separate building, Deniz Palace, where the rooms have household appliances and are generally more spacious than those in the main hotel building.

Perhaps not the cleanest toilet, we had to buy cleaning supplies.

Hotel staff were very attentive. When the air conditioner control in my room did not work, they immediately moved me to a higher room. There was no kettle in the room however you can find kettle in the main area. There is also elevator. Also it is very close to the main attractions like sultan Ahmet mosque. I can stay there next time again. Thanks a lot for your hospitality.

The staff at reception were really welcoming and spoke English well (they even served us translators between us and the hotel taxi service staff). We were welcomed with tea/coffee on the first night as our luggage was taken up to our rooms. Thereafter, we were given tours of our rooms and were given information about the breakfast available at the hotel as well as the room service option available. Hamza recommended many beautiful places to visit in Istanbul, he went through the effort of saving each one on Google Maps and even offered lending us his Istanbulkart. We only ate breakfast at the hotel once, but it was good and the lady at breakfast was really warm and sweet!

basically the room is comfortable, clean, quiet, but it's a shame the bed isn't comfortable because the springs seem to be broken. so it's a bit sideways. lucky I sleep alone if the two of us might be able to fight with my friend. yes maybe it's better to replace the bed with a new one. And happily, my room was upgraded...

the bed should be replaced with a new one. the location of the hotel is on an incline and the road to the hotel is ugly. very tired to push the suitcase when checking in. I finally called a taxi when I checked out

The staff was extremely helpful and nice. We got a room upgrade for free. Location is excellent.

There are cheaper rooms without windows, just pay attention when booking so you dont get surprised like us.

I really enjoyed to stay there! the room was nice and clean! is located just in centre of istanbul !!specially the staff was very helpful for everything and really wonderful Staff! I really recommend it ♥️♥️♥️

The room is quite comfortable and very clean. There is even a kettle and some teabags - a very nice little detail. The hotel is a bit far from the tram stop and the underground station, but the area looks quite safe even late in the evening.

- Staff is very friendly, helpful, and supportive -Location near to Çemberlıtaş tram station and sultan ahmet as well -value of money

-room is small Although the hotel is near but its located on hills so irs very hard for walking

Perfect location: a stone throw. a WALKING DISTANCE from some of the Istambul's KEY TOURIST ATTRACTIONS. Professionalism and real willingness to help from receptionists, who seemed to be long time employees dedicated to the hotel and guests welfare.

Some small although repeated negligences done by--I guess-- a temporary, perhaps a part time employee which I am sure the permanent staff will deal with and I am willing to forgive and forget.

Specially I like that receptionist guy he is from Syria and he is very coprate room was well cleaned and services is good

It's very near to museum and masque and also many visiting place is near of hotel and the food market is also near even you can easily go to ashian hotels it's very near pakistan and Bangladeshi food and Indian restaurants For transport it's very easy near train station taxi stands