Everything was alright, the reception work is perfect. Thanks to Mehmet bey, he was really helpful during our stay. The location is perfect as well. The breakfast was delicious, we liked it, but it actually wasn’t any specific meals with eggs (not various types). However, we liked our stay. Thank you 😊

Mehmet, Ilyas, and the rest of the staff were absolutely amazing. The hotel is spacious, bright, and smells lovely as soon as you walk in. It is not a small boutique hotel but rather a lovely, spacious luxury hotel, especially the lobby areas in reception. We had the breakfast option and it was plentiful, fresh fruits, hot and cold options. The guys at reception helped as much as they could when I needed taxis or any other advice. Having visited Istanbul many times, I will definitely be returning to this hotel again. The location is ideal—just 5 minutes to the Spice Bazaar, Eminönü, and Gülhane, and a maximum of 10 minutes' walk to Sultan Ahmet, both main locations. There are plenty of restaurants around the hotel, so food is never an issue. There's also a lovely seating area outside the hotel where you can drink chai or coffee in the mornings. Everyone was super friendly and accommodating. We checked out at 12, but our flight was in the evening. The staff continued being super polite and offered refreshments of chai and kahve, which was so cute. They helped us weigh our luggage and carried it out, saying goodbye as if we were leaving family members behind. Young Ilyas is an asset to this hotel. He is super cute, polite, and a very well-raised young boy. Thank you to everyone at the hotel for a lovely stay.

I didn't dislike anything much however we only had one key to the room, two would be more practical.

The hotel is lovely, staff are amazing and friendly. The location is the best thing about the hotel very close to shops, haggia sophia and topkapi palace is a short walk. Many restaurants just a few steps from front door and markets are close as well. The ferry port and river is only about a 15 minute walk. The hotel is kept very clean by the cleaners who are very attentive leaving fresh towels every day and checking room over.

The size of room was far too small for me and my husband . Not enough storage space either. If we go back I will definitely make sure the room is bigger.

Mehmet and his team were excellent. They took care of us the entire stay from beginning to end. Mehmet was extremely helpful in recommending tours and restaurants. The thing I appreciated the most was that he looked after my mom when she got there early and was waiting for her room. They went to every length to look after her and make her comfortable. I will definitely recommend Hotel Ipek Palas to friends and family. It also had an excellent location and we could walk to all the attractions we wanted to see.

The restaurant was closed. It would have been nice to try the food! WiFi in the room was also not great.

İpek Palas Otel İstanbul The historic hotel, situated in the heart of Old Istanbul, just a few minutes walk from most of the major attractions, is aptly named. It’s decorated and furnished in a manner befitting an Ottoman palace. The rooms are very comfortable and kept immaculately clean. Although their style is old the equipment is modern with TV, internet, hairdryer and kettle, a very minor criticism is that we would have liked more drawers. There is a beautiful roof restaurant with a panoramic view of the city. The hotel arranged our private airport transfer for less than half the price our daughter was charged by Love Holidays for an overcrowded minibus, and less than the meter fee. They also give a slightly better rate of exchange than the exchange bureaux. Breakfast is the usual excellent Turkish breakfast of fruits, salad vegetables, olives, eggs, cheeses and cooked meats. The best feature of this great hotel is its staff, especially Mehmet, the front of house manager, and İlyas, the day porter, who go out of their way to be helpful. This is the eighth hotel that we have stayed in in Istanbul and we will definitely stay here the next time we visit this amazing city.

Nothing

The location was amazing..the staff were very friendly and helpful...Denis was friendly, helpful and an asset to any company....he was awesome...the ladies at breakfast Asly and the tiny chef lady in the scarf was also very friendly and helpful..the receptionist Taymur was very friendly and willing to help...I will definitely visit ipek palas again and highly recommend this hotel

I liked everything about it...just better lower pillows wud be good...

The hotel staff especially Mehmet and the front office staff were extremely helpful, respectful and kind. They really went the extra mile in assisting us even giving advice on local attractions. The breakfast had reasonable options, most of which are Turkish. The room was clean and well made on arrival.

The room had a small shower but it is a minor. Everything was top notch.

Great location! Staff is nice too and helpful. Breakfast is pretty decent and also had some vegetarian options. Rooms were spacious, clean and all facilities were working fine. Well maintained property overall

Should provide 1-2 free water bottles for each night stay. I was only provided bottles on my first night and then I requested more at the reception next day.

Its location, its excellent value for money and the helpful staff.

Slightly tired decor upstairs. Lack of bedside table on one side of the bed. Having to get out of bed to turn off the lights. Please help us all preserve water and electricity by not washing our towels every day - if we hang them up it signifies that we are happy to reuse them.

I rested for several days at the hotel. Good location, cozy, clean hotel, cleaning every day, helpful staff, manager Mehmet helps in all matters, many thanks to him for this. Excellent breakfast, fruits, pastries, sweets, cheeses, desserts, delicious coffee. The veranda offers a beautiful view of the bay. I recommend it for both families and romantic couples.