Amazing view from room, great location

Breakfast not various options and staff is very arrogant on the breakfast spot. Staff switching off lights and removing all food and even coffee sharp at 9.25 while still restaurant is full of guests who is still finishing their breakfast. After I made a remark , one of the staff start talking to me in a very rude manner and behaving as a CEO of this hotel. Very unprofessional approach.

The location, comfort and staff behaviour was exceptional. Really enjoyed the stay as travelling to all tourist spots was very easy to go. I would definitely suggest this hotel to my friends and family.

The breakfast was not up to the mark as there were only a couple of basic things kept in the buffet.

For our first trip to Istanbul, the staff at Sultanahmet Palace hotel ensured that we arrived in comfort, and remained that way through the duration of our stay. Myself and my wife both enjoyed our stay in our room, but more importantly the interactions with the each of the staff members and facilities management. They went out of their way to ensure that our needs were immediately met, even going above and beyond to ensure we knew how to navigate the local tram, pointed out sites, and even helped coordinate transportation for when we left the city center to visit Eyupsultan & other sites not within walking distance. The staff maintained a level of cleanliness and decorum that was respectful to the guests, but most importantly, it reflected the reverence the facility held for being in the footprint of the revered Blue Mosque. We were grateful for the ability to stay here, and will book again when we return InshAllah.

These are not NOT LIKES, but things to be aware of: -the AC blows cold, but requires that the room key or similar credit card shaped item is inserted into the slot, which acts a master switch for power to the room and heating/cooling system. -the second floor room bathrooms have a shower head, but also have a basin that fills up with water to bathe yourself in a traditional sense; request extra towels in case the floor gets wet! -If you need an iron/ironing board to press your clothes, you have to request it from the front desk, who immediately coordinate access/use.

Location was phenomenal, walking distance to Topkapi place, Blue Mosque, Hagia Sofia, Basilica Cistern, Grand Bazaar and Eyptian Spice Bazar and the tram station which made Galata Tower and Dolmabahce Palace easily accessible too! The staff were really pleasant and helpful and gave excellent recommendations for food and how to get around!! We were fasting as we visited during the month of Ramadan and were provided with suhoor breakfast plates in our rooms in the early morning which was fantastic!

There was a small make up stain on the duvet - but the staff were very willing to sort out any problems.

The staff were lovely people. Incredibly considerate and kind. Breakfast was delicious in that they offered healthy options; i.e., hard boiled eggs, fruit, cheese, brown bread, yogurt.

I was surprised at the bathroom. It was a strange space. The door swung almost into the toilet behind it. You need to take a small step down into the bathing area in order to then close the door, in order to go to the toilet. I felt it was awkward and definitely dangerous for a middle of the night groggy (from sleep meds) bathroom visit.

The location of this hotel is perfect if you want to stay in the historical area. Our rooms were beautiful with lovely views. The breakfast was fantastic, the hotel staff very helpful...they helped us get a tour guide for one of our days, and helped us plan other days events. Right across the street is a lovely shopping area, and all of the most famous things to see a short walk away.

There was a strange bowl in the shower that didn't have a drain...not sure what it was for. Maybe to do ablutions before praying, I am not sure. But it didn't affect being able to take a shower that much.

Amazing location, decent room and bathroom size, loved the back and front yards.

Overall the staff was pretty helpful however, one of the staff members was very adamant that we leave the hotel at 2pm for a 8.15pm flight from IST. And we were left at the airport waiting for a long time. Also, the back side of the hotel is a restaurant and despite the outside open section being vacant, the staff advised us not to eat outside food over there. They could have been more accommodating given we were resident guests and the restaurant was completely empty.

Fantastic location to explore the city and the staff were friendly and helpful. The breakfast is a great way to start the day with a good selection of food options. It's at least an hour from the airport a lot longer in traffic so be mindful of that.

Just one thing - but I booked knowing this and not something that would be easy for them to change. There isn't a lift and we stayed on the top floor which had wonderful views with a balcony but my mum who is in her 70s so a lift would be amazing as it was a few long flights of stairs.

location is a few steps away from Sultan Ahmet Mosque. Our bedroom has it own turkish bath and balcony with partial sea and mosque views. Good garden and sea views from most of the bedrooms. Clean bathrooms in the lobby. The hotel has a its own character. A blend of Roman an Othman style. Spacious lobby, front, side and back gardens, spacious breakfast restaurants with good sea view.

Breakfast was the main reason not to extend my stay. it was below expected. poor and limited selections. Poor English communication makes the staff sound rude “ but they are not”. Weak WiFi connection in the rooms. low bedroom ceiling ” but can be forgotten once you step into the balcony.

Great location at the heart of Sultanahmet which for us was a must. We highly appreciate to be walking distance from various main attractions, including Palace Topkapi, Basilica Cisterna, Hagia Sofia. The room had a good view to Blue mosque and Bosforus. All the Staff was great, and extremely kind and all the time willing to support and pleased us. Shout out to the restaurant team Aiman, Namiq and all others. It’s a fact that you’ll hear the call to pray at different hours, but it’s part of the whole experience in visiting Istanbul. Breakfast was good, buffet with some other options with extra cost. Local turistic police is always monitoring in the main square. The hotel supported with the booking for taxi transfer hotel- airport, with a cost of 60 euros, and all logistics work perfectly well, comfortable vehicle.

I only suggest to replace pillows and towels which look and feel tired.