Breakfast provided good variety, food replenished quickly with nice hot items. Staff were helpful, friendly and cleared tables efficiently.

Shower recess had mould in corners. Breakfast was very busy and seemed crowded at 8am. Traffic flow around self-service areas particularly around coffee machines. Not enough space for coffee and cereal lines. Very congested and longer queues with large tour group in same area. Larger groups should have separate area. Large tour groups also affected longer wait times for lifts causing delay in meeting our shuttle bus. People without luggage should have used stairs, so people with luggage could use lifts. Also, large tour group (people), their coach and private mini-bus obstructed entire entrance and car turning circle. Causing 20-30miute delays for other guests and access for other shuttle buses and vehicles. No person resolved this congestion.

Easy check in Great breakfast Comfortable bed Great shut out blinds Late check out

Bathroom door creaked really loudly (might not seem like a big deal but with 2 kids sleeping next to us and trying to be quiet this woke people up) Breakfast finished at 9:30. At 9:28 the staff were taking food away quite abruptly. We found this comical but warning to others don’t arrive late. They literally turned the toast machine off while my husbands toast was still inside. Airport transfers!! Please note another company is attached to this. They want $12 one way per person. So families would need to pay $48 one way. It’s crazy. We ended up catching the train to domestic and walking. Easy walk and only about 10minutes. Kids were fine.

Very clean and tidy with good quality linens. Easy location to airport

Unfortunately there was no food available at the time we needed to get up.

The hotel deserves a high rating overall because it delivers the total experience of an airport hotel really well. The first floor reception desk/ bar / restaurant was a focal spot that was often lively and everything was delivered efficiently and comfortably. Rooms were very well laid out and comfortable, the shuttle to the airport was efficient and the breakfast was good. The hotel delivered what was needed at a good rate.

Guests need to plan their timing to accommodate about 5-10 minutes for slow elevators.

Very impressed. We stayed here at the end of our holiday. We had been staying in hostel on the cheap and thought the final stay would be expensive but this was reasonably priced. Having our own toilet and shower and a nice bit of space was much needed. There was a gym too but after an exhausting holiday we gave it a miss. The check in process was great. I usually forget to ask names but remembered to check his name badge. His name was Sonny. He was very chatty and we started speaking about my stay in Australia and he was saying about The Inbetweeners which was on telly. He made the welcome to much more pleasant and tried to get us a late check out. Brilliant. In the morning too I spoke to Josh and he was great. Also saw the manager at check out. He took was great. Chatty and helpful. Breakfast was included in the price. Very, very useful with the luggage storage on the ground floor. He had quite a few hours after check out before our flight so we went out. Very convenient for the airport.

The breakfast could have been better for vegetarians. Would have been great if the hotel could have put on vegetarian sausages. The only hot food available was scrambled eggs and beans. Please get some veggie sausages!

Block out blinds, lay out of the room - did not feel small even though it was a small space. Very clean. Good sized bathroom. Tea/coffee/milk amenities. Great Hairdryer! Often hotel hairdryers not powerful enough. Check-in was quick. Express check out very quick. Very helpful having bar and food available despite late arrival (after 8pm)Pizza was good. Close enough to airport to walk. Good direction from airport along footpath.

Took awhile for bar/food service as staff doubled as check-in. A group to check in arrived just as we wanted to order so had to wait. But food delivered in good time once ordered. Breakfast was a bit chaotic. Not enough seats and ran out of scrambled eggs and cutlery. But obviously a high demand time.

This hotel was PERFECT for our stay - 2 nights at the beginning of a 6 week stay in Australia, and 1 night as we were heading home. We had to have 2 separate pkgs sent here (things we forgot, etc.) and the staff was able and more than willing to receive and hold them for us. The rooms are super comfy - good bed, big shower, enough space for lots of luggage...The breakfast is adequate and the afternoon/evening menu is typical 'pub food' and was ok. There is a pie shop across the street - FABULOUS savory pies!!!! you can buy a pie and sit in the hotel lobby bar to eat dinner :) The staff are wonderful, and the hotel is walking distance from the domestic terminal at Sydney airport - even ok to walk with luggage. This will always be our go to place when we arrive in Sydney!!!

Great close location for the airport as a stopover for late night flight. Bonus of breakfast included which made the morning easier.

The housekeeping was basic, we didn't have enough towels in the room, we had to request more and staff had to go find some. The housekeeping staff filled the hallway in the morning 6 or 8 of them and their hygiene was not great. The hallway stunk of sweat and body odour. With bad ventilation, this made for a very unpleasant walk up and down the hallway and in the lifts. This should be attended to as it was very overpowering.

Despite an unexpected influx of guests checking into the hotel due to a number of flight cancellations, the hotel staff were extremely helpful and accommodating. The location was close to the airport, but we ended up walking rather than wait 30+ for ground transport. Breakfast was included in the price and it was wonderful - plenty of hot and cold breakfast items on offer and enough seating for guests, even at peak times.

As noted, there was a large number of guests checking in at dinner time due to flight cancellation. This made the kitchen/bar very very busy and many food items were not available. We went to arrange the airport shuttle in the morning but with a charge of $12 per person, we didn't think this was reasonable for the short ride. We have both travelled the world and have never paid for shuttles to airport hotels - these have always been free. We booked an uber for 2 people at a cost of $11.

Hi! Housekeeping, breakfast staff and front desk staff, their work ethics exemplify excellence!!! Thanks for the well, diversified staff and complementary breakfast!!!Certainly enjoyed the shuttle service!!!! Please don’t stop🎉 Could you please help ☺️? In the 21st century, lightning in rooms seems to be a minimal. The circular light in the bathroom is pretty and modernized, yet not as helpful for the bathroom environment 🙁Please consider adding more lighting in the bathroom. That’s it and thanks so much!