Location to metro was good Staff was friendly

The picture on the booking site did not match the room we got. Room 34 Had to shut the kitchen door to use the stove, not enough glassware stocked in kitchen, shower had to be used 30% or it would flood the floor, no iron & board, all bedrooms did not have a/c.

I recently had the pleasure of staying at the Porta Al Prato, and it truly fulfilled my expectations. The hotel's location is quite convenient, with excellent bus and tram links making it easy to explore Florence, while still being situated in a quieter, less touristy area. If you enjoy walking, it’s just a 20-minute stroll to the heart of the city. The accommodation was spacious and well-equipped. The room was comfortable, featuring a lovely balcony and efficient AC. What stood out most was the friendly and helpful staff, who went out of their way to ensure my stay was enjoyable. They assisted with arranging taxis and even agreed to pick up packages filled with business items before my arrival to make my check-in smoother.

As it is a residence, cleaning is only provided upon request for stays longer than a few nights, typically once a week. This may be inconvenient for some guests.

Location: hotel is positioned just beyond Porta al Prato and I chose it because we had a car and I didn't want to drive into the city ZTL areas. You can also park in the hotel garage for a fee. It is about 20min walk to the attractions in Florence or Oltrarno. Staff: everyone we came across were really helpful, efficient and friendly. Room: there was a welcome pack of biscuits tea and water bottles. And there is a little equipped kitchen in our room.

The hotel itself is slightly older but everything works and it is kept immaculately clean. Seriously it was clean..

Everything was great. The apartment is spacious and well equipped. We had a huge balcony, wich was nice. The staff was great and always happy to help The location was very clean and close to the city centre and train station. In the lobby you can find two vending machines, one with coffee and one with water, soda an snacks, wich, in my opinion, is a nice touch and very helpful. In the area there are a lot o shops, bars, restaurants and pastry shops. Closeby you can find a tram station and bus station. I would deffinetely recommend this place, it has everything you need! They also have a goodie bascket in the room, with sweets, toast, jam, tea and instant coffee.

The only minus was soundproofing. You cand hear everything from the neighbours.

I loved the fact that we were pretty close to the City Center, but still not in the crowded area. There were several options of restaurants (good ones), supermarket also located nearby. The staff was very helpful with advices and useful information. They were friendly, we loved that. The private parking was a big + for us and the price of it also . Very clean and comfortable.

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The size of the suite is very comfortable, there's also a cute lobby downstairs (it just lacks a bar with drinks and snacks). The furniture and interior are a little outdated, but it did not bother us. It is also very convenient to have your own kitchen.

I thought a 20 minute walk to the center was a short distance, but the streets of Florence are so narrow, dirty and noisy that it became a disaster. This is not a problem with this apartment, but there are no good cafes, restaurants or stores close by, so be prepared to walk to the center every time. It was a nuisance.

The location is great, away from the crowds but easy enough with local transport to get to the center of Florence. Large room with good kitchen facilities and nice big balcony with city view. Bathroom good with enough towels and other amenities for our whole 4 day stay. Dual lifts ensured quick access any time of the day to our high floor.

Lighting in the room could be better, a bit dark for finding items in our suitcase. The bathroom basin area was a bit tight.

Good location, close to the ZTL. Big plus is the private parking where you can leave your car for the duration of your stay. City center is at a (good) walking distance, around 20-25 mn from the Duomo.

Appartments on the street side are very noisy, even during the night. it's a large avenue withy heavy traffic.

Good location, with a private parking close to the city center that’s kind of pedestrian, so not troubles getting there.

It’s mentioned that there is air conditioning, and there is definitely some AC system in place, but I was not sure if it was actually working. It was not hot inside the apartment though, despite quite a heat outside. The building is quite dated.

Very spacious room that we were pleasantly surprised that it was more like a one bedroom suite. The hotel is an easy 15 min walk to and from Firenze S.M. Novella station but you can opt to take the city tram about 200 yards away from the hotel. We also enjoyed their recommendation to have dinner at Trattoria La Carabaccia a short 10 min walk away. Trattoria Baldini is another great place to have dinner where it’s about 5 minutes from the hotel and where local patrons out number tourists.

The only small issue was the toaster oven didn’t seem to work but that’s ok. It gave us a reason to go out to eat more often. As we prefer staying at a hotel away from the crowded streets, the trade off is that it’s a little farther away from some of the major attractions …eg about a brisk 20 min walk to the Ufizzi Gallery.