Staff were amazing, especially Mr. Giacomo Carlo, he tried to make our stay more comfortable and helped in all our kind requests.

In breakfast, there are not enough options to eat, it would be great if you add some more .

Decor, Quality of Breakfast, Size and condition of the Room, Proximity to the historic center of Florence, service all exceeded our expectations. Beautiful hotel!

The neighborhood was not the best- but we did not spend much time there so it was really not that important. Location wise it was a 15min walk to the historic center so overall it was great.

I recently had the pleasure of staying at Dimora Palanca in Florence, and it was an unforgettable experience. The property itself is absolutely beautiful, offering a perfect blend of comfort and elegance in a peaceful setting. The rooms are cozy, making it feel just like home. I’ve had the privilege of staying at some of the best hotels in the world, but Dimora Palanca truly stands at the top. What made my stay even more special were the exceptional staff members. Jacamo and Alessandro were incredibly friendly, attentive, and went out of their way to ensure everything was perfect. Their hospitality made me feel right at home, and their warmth added an extra touch to my visit. I wholeheartedly recommend Dimora Palanca for anyone visiting Florence. It’s a cozy, welcoming place with outstanding service, and thank you Jacamo and Alessandro for the world class hospitality.

Here as a birthday treat for my wife. Elegance and tranquillity of the Dimora was paramount; like a country house but set in the middle of a busy city. Only a 20 -25 minute scenic walk into the tourist centre plus a reliable bus service for the less energetic. Staff very polite and helpful, especially Jac who has great recommendations for restaurants and made bookings on our behalf. The breakfast was of a consistently high standard for quality and quantity. Vimal, the dining room manager was friendly and helpful. The hotel may be slightly further away from the tourist centre but that's more than compensated for by the enhanced serenity and relaxing ambience. Will stay here next time.

No, all good.

Dimora Palanca is a beautiful boutique hotel in a stunning and incredibly stylish historical building, a short walk from the central hub-bub of Florence. Every member of the team of staff was amazing, incredibly helpful and friendly and always willing to go the extra mile for us as guests, with recommendations and assistance with our range of enquiries. In particular Carlos was an absolute pleasure to meet, personable, knowledgeable and full of humour. The breakfast was wonderful with a wide range of local delicious morsels and of course perfect coffee. I hope I will also stay here when visiting Florence.

No improvements required

Pleasant and private boutique hotel with just 20 rooms on the edge of central Florence. Clean, modern and well designed with helpful staff.

They charge 30€ per day for a baby crib.

I stayed at, and it was an amazing experience. The hotel had a welcoming atmosphere, and the staff was extremely friendly and professional. The rooms were clean, spacious, and well-equipped with all the necessary amenities. The food was delicious, offering a great variety of dishes. The facilities, including the gym and swimming pool, were well-maintained and added to the overall experience. The location was convenient, making it easy to explore the surrounding area. Overall, I had a fantastic stay and would highly recommend to anyone looking for comfort and excellent service. I would definitely rate it [4.9/5 or 5/5] stars!

Non

Beautiful property , perfect stay. Staff is excellent , all of them

Nothing

The customer experience was exceptional from the moment I arrived. The staff made me feel at home: they answered questions and recommended excellent restaurants. The breakfast was fresh and had a lovely assortment to choose from. It was easy to navigate with train, tram, bus and walking easily accessible to get to local attractions. If you want to feel pampered this is the place to stay!

The patio house did not have an elevator.

The location for us worked out perfectly. We rented a car, so it was easy to drop off when we arrived as the office was right around the corner from the hotel. We also wanted to be close to the train station for our next destination. It was a bit of a walk to the central part of Florence, but it was a straight walk down to the city center. The property was well-kept, but felt the prices were a bit inflated.

The distance from the city center was a bit of a walk, but overall, the grounds were well-kept and the staff was friendly. It wasn’t an over-the-top experience for us, but the location made up for it. The bedding wasn’t the most comfortable- the sheets were not very soft, but the bed was comfortable.