Perfectly located, across the street (1/2 block or so walk) from the entrance to the state park, the falls, cave of the winds, maid of the mist, the casino, shopping and multiple restaurants. Open entrance to Old Falls St where there were food trucks and live bands all weekend.

Parking was about a block away, but once we parked we didn’t need the car again until check out. I think if they offered valet parking for a nominal fee many would opt for it. Breakfast area was crowded but easily fixed by taking our breakfast back to the room.

Great location, Great facilities - restaurants (hamburger place and pizza place), bar, pool, little gym and souvenir store. All. This inside the hotel!! The woman who served breakfast was very very nice.

The woman at the reception wasn't very nice, I think her name was antonnina. Also she charged my credit card and said it wasn't charged. I got a message from the credit card issuer saying it was charged indeed, and I had to insist 3 times before she accepted it. Also the gym doesn't have any weights. Only treadmills etc.

Great location, just a 5 minute walk to Niagara Falls National Park. Clean room, and the staff was very friendly and helpful. When we arrived we noticed our vehicle would not fit in the parking garage, so she made accommodations for us to park in front of the hotel. We were not aware that breakfast was included until we checked-in, so that was a nice bonus. They had d.i.y. waffles, scrambled eggs, sausages, bacon, fresh fruit, toast, bagels, coffee, juices, and yogurts available.

Parking lot behind hotel is very small. Laundry facilities were available but there was no laundry detergent available to purchase.

I love how close it is to the falls. We usually park our vehicle and unpack. And our vehicle doesn't move til we are leaving.

I think they need a little more than just waffles and cereal for breakfast. And if they are going to have just waffles, they need a couple more waffle makers. Waiting 20 mins to make your breakfast I feel is a little bit long.

Our sink was leaking on arrival, so I immediately informed the desk attendant and he got someone to fix it right away. They were super pet friendly- allowing us to leave the dog in the room for a bit, and offering dog treats at the front desk. Decent breakfast in the morning, they had yogurt, muffins, make your own waffles, and cereals.

They have 2 different types of places to eat and a bar. It was close to Niagara Falls like 15 minutes walking

The first room that they gave me the bathroom 🚿 door 🚪 it was broken and the hot water took forever to come out I went to the front desk and the employee gave me another room, I was satisfied with it .

Within walking distance of the falls. The breakfast was delicious! They offered make-your-own waffles, eggs, fruits, and much more. The pool area was clean. The staff was very friendly and accommodating. We will definitely be returning!

It is very difficult to find a parking spot in the hotel parking lots.

it was clean and the checking in and out was seamless. The front staff was very friendly!

Everything was great with the stay except the woman that is down monitoring breakfast. she was extremely rude!! She made many different rude statements. a gentleman picked up a napkin on the floor, and the rude lady told him he was kind….(nice thing to say, right) then goes on to say that he was the only kind person there. everyone else could learn from him. she didn’t shut her mouth the whole time we were standing in line. super offensive

Lovely rooms and attire , very spacious , very clean and nice smelling and great in room facilites including fridge, microwave, coffee machine etc . The staff members were amazing and I had the best night sleep in that bed that I’ve had in a very long time, great views from the floor aswell. Not to forget the hot tub and pool which relaxes me a lot

The breakfast was a bit limited and the luggage storage isn’t the safest system but works

Location was good... closer to the falls and stores.

Not a lot I ddnt like just that I wish they could fix the breakfast arrangement.. I waited forever for a big group of family to finish making waffles.. gave up and left with a bagel I had not wanted. My key card ddnt work twice and had to go back to the front desk twice🤦🏿‍♀️. Room was not dirty but not fully clean too. But was comfortable I liked it.