The staff were excellent with a special shout out to Graziel at the front desk whose customer service was 5 Star: she really helped us with our rooms and with advice on using the fitness centre after checkout for a final shower before flying out of Singapore. The included breakfast was not bad either.

The property was really nice and actually quite close to the shops but it wasn’t obvious. Perhaps some written directions for guests somewhere would make it easier to get a midnight snack.

The hotel is located near Clarke Quay, within walking distance. The property is very elegant and refined. The rooms are not very large, but the space is sufficient. The bathroom is quite small. The bed is very comfortable. The staff is very courteous: we were able to check in early at no extra cost. Breakfast includes continental options, so savory choices are available. The cappuccino is better than some I’ve had in Italy. The rooftop pool is absolutely wonderful.

Location stayed last year and was very happy. Clean rooms.

When we checked in a girl was looking after another customer. The four of us waited……….. after a while another team member arrived and checked us in. Later that evening around 10pm having a drink in the bar. There were no less than 4 people behind the counter and no one checking in. You have cameras. 1 of the 3 must be in the back office. No hospitality manager would put 3 out of 4 team members on a break together????????

Excellent location. Close to various shopping centres and MRT stations. Comfortable room and great rooftop pool. Good breakfast included with great coffee machines. The staff were very helpful and friendly.

Rooms were not as big as the photographs suggested but enough for what you needed.

The location was perfect being only a short walk to Clarke Quay which was brilliant for many good and bar options. The rooftop pool and spa was amazing and a perfect backdrop at nighttime. Staff were always courteous and fantastic with information even helping us out with a phone problem and an incident with a taxi driver. They went out of their way to make your stay fantastic. The MRT was just up the road along with Fort Canning and Chinatown not too far a walk away. We would definitely stay there again.

There was nothing we didn’t like but we did stay 7 days there and the buffet breakfast did become repetitive after a few days BUT the food was always very fresh and delightful. Firm pillows are not firm but bed was very comfy.

We had a great stay of this hotel. Front Desk staff Sam and Graziel are very kind and accomodating. Highly recommended this hotel to others.

Location, lovely buffet breakfast, excellent roof top pool

Bathrooms a little small and one of rooms quite dark

Room on the 4th floor was good. Breakfast was great plenty to choose from quality also great

All good thanks

location is great.

Room is a little small.

We stayed 5 days and 5 nights and booked queen room and twin room on top floor for a family vacation. Staff are very kind and accomodating. Sam help us a lot when we arrived and Gracielle as well. Fantastic and very convenient stay. Highly recommended this hotel to others.