Location was great with access to many bus stops and a shopping street plus eateries. The breakfast option was great too. I also loved the check in and checkout process and timings. We got rooms with a connecting door which worked perfectly for our family since we had kids.

The place can get a bit stuffy for non smokers and housekeeping kept forgetting to give bathroom mats. It would help at the point of booking to declare the breakfast requirements and extra costs if any. When we got to the hotel we were told breakfast would only be for 3 people. We were lucky though because the lady who received us pushed for complementary breakfast for the other 2

No issues with noise (as reported in other reviews). I stayed Tuesday to Friday. All staff were helpful, polite and courteous. The gym was OK. Restaurants and bars were good. Breakfast was basic but perfectly adequate with something for all tastes. Overall a pleasant stay

Very nice and clean location. Very big room and clean modern bathroom with super speed shower. Extremely Large LC TV. Free minibar with water and soft drinks. Free snacks and very tasty food! Room cleaning was twice per day. Very soft and large big bed with 6 pillows. Breathtaking view to Jumeirah. A lot of hot nigt clubs in the hotel with spicy beautiful girls until 5:00 AM. Infinity pool with modern coctail bar with sunset view. Very cosy finland and Turkish sauna with modern spa and latest technology fitness center! Thank you for everything!

The location was great. The rooms were spacious enough and nicely decorated. The amenities were decent, beds and mattresses quite soft and comfy and the toiletries quite pleasant.

The phones were not working in one of the rooms. There were not enough or wellspaced power outlets and separate switches were not there for the different appliances. The AC control was also a bit iffy. Inspite of us turning off the AC since checkin, the room was so cold till checkout.

The best part is the courteous Staff :Right from Ladies at reception + Haider (Luxury Taxi guy) + Husain (the Bell Boy) + The manager etc. The amenitites and proximity to nearby areas is what a family wants: Nesto, Pharmacy, all types of restaurants, proximity to Downtown and Burj Khalifa everything is a dream come true. Another best is free vallet parking (2 Sardarji's exceptional service)

Not applicable

The teamwork building in operation starting from Hotel Manager "Mr. Amjed", Reception "Miss Mary morning shift & Miss Jean night shift ", Service staff, Housekeeping, .........etc

Water in bathroom special wash hand basinet is weak pressure + TV Channels doesn't cover many important channels in Middle east, Picture quality doesn't good pictures & channel in paper list doesn't matching with actual Channels.

Front disc reception team are excellent team & room service.

Elevator from packing area to floors has mush activities from all different types of people workers in hotel + guests too. It should be the hotel management find solution to this case

The hotel location is excellent. The staff are amazing, especially Mr. Wasim the night manager who let me use his personal mobile to make an international urgent phone call. Also, the GM, Mr. Amjad and the house keeping manager, Mr. Ali were very friendly and helpful. I highly recommend this hotel to all people.

Nothing.

Location Staff are very attentive and friendly. Room size is spacious Comfy beds and pillows. Big bathroom Overall, I had a great time Hats off to Mr. Amjad the manager. Also special thanks to Ms. Mariz at reception for being helpful and honest.

Concierge staff are slow and have a bit of an attitude. They need to be more responsive and respectful to guests.

The reception in front of the desk are excellent team work & very helpful special Ms. Anna & Jama . Even the under development girl (Jaymah) tried to help & support me when I request any details.

The water in bathroom is weak in wash hand Base . The plumber doesn't help me to increase water pressure in Room No. 421 .