The location of the hotel is perfect. 2 minute walk from Union Station for the red and green metro lines and the Al Ghurair shopping mall, which has a large Carrefore, numerous restaurants and a very good food court. We had an Executive Room and this was large with a very comfortable king size bed, plenty of wardrobe space, free safe and tea and coffee facilities. The bathroom had a walk in rainfall shower, plenty of hot water and very good pressure. The rooms were clean and comfortable with housekeeping every day. All in all a wonderful stay.

The variety of breakfast could have been slightly better, but a very minor thing

The personel is amazing! We just booked for an overnight stay as we were in transit between flights, with the breakfast included in the price. We realized eventually that we wouldn't have time for the breakfast, as we had a morning international flight, but the evening shift receptionist arranged so that we would pick up the breakfast "to go" the following morning and we dont skip it (sandwich, omelette and coffee!!)...all this at 6.30am, long before the hotel's breakfast time! A big thanks to the cooks and the rest of the personel as well!!! The rooms are big and clean; good value for money. It's a 10 for the people of the hotel and a good 9 for the level of the hotel.

Despite some bad reviews, I have a lot of good things to say about the hotel. The staff were super kind and helpful. The location was perfect, the room was very quiet. The bed was very comfortable. Yes, the cleanliness wasn’t the best, dust on surfaces and floor, bedsheets and towels stained. But overall I would stay again. I felt very safe and comfortable as a solo traveler.

The room could be cleaner.

Location & Staff

Need more cleanlyness and value for money

A Wonderful Stay – Recommended! I recently had the pleasure of staying at this property, and it was thoroughly good. One of the standout aspects was the location—convenient and easily accessible to metro station and shops. peaceful enough to enjoy a relaxing stay. The host was exceptionally accommodating and responsive, making sure all my needs were met throughout my stay. The guy at the restaurant was a great person, unfortunately I couldn’t ask for his name Overall, this property exceeded my expectations, and I would recommend it to anyone looking for a comfortable stay. I look forward to returning in the future!

The hotel is in a fantastic location, with everything you need just a short walk away - Metro, restaurants, money exchange, Sim card shop, utility shop and even a 24-hr supermarket just a minute away. The staff's friendliness and helpfulness truly stood out, they went made us feel welcome and ensure our stay was comfortable as possible. Really appreciate the effort and hospitality.

On the first day check-in, we found out two bugs on the floor, which we had killed, likely indicating that the room had not been fumigated. Aside from that, everything else was fine with no other issue.

Breakfast was great! A lot of variety, very tasty. The location is very good, close to the metro-lines, lots of shops, street-food places. It is also very close to the airport. The staff was super-friendly, thank you!

The surrounding streets were a bit on the dirty side, no fault of the hotel staff though... We were unable to find the switch for the bathroom fan. Ended up almost out of toilet paper (even though we arrived late in the evening and left early the next morning). We could have used a hand-towel or wash-rag, but made due with the beautiful large and fluffy bath-towels.

The hotel was very clean and the room is spacious (i reserved a double room). the staff are very helpful and kind. the location is great, it is found next to Union Metro Station (5-7 minutes walk), so travelling to other areas is very easy. Also it is situated very near to a bus stop, Mc Donald is nearby and also we got very cheap shops for shopping (10 minutes walk)

the breakfast was too much indian. The toaster was not working. Atleast we could have a basic minimum of toast, butter and cheese. But there was neither butter nor cheese. Also when i booked my room, it said it would have a balcony but i didnt get a room with a balcony.

The rooms were breath taken I love them, initially I went for 2 nights only, but after my first stay I had to increase my stay cause I couldn't get enough... The rooms are so spacious you could actually run inside plus I love the TV my wife iphone couldn't connect except my Samsung cause it's a Samsung smart TV which gave me a lot of ego over her iphone 😂😂 and reason to love Samsung more 😂😂😂.... Highly recommended 5 star ⭐ rating

I like the room and the bed and pillow is very soft and smells good.

I don't like the t.v remote is not working no battery and no available glass for water.