Great stay breakfast was lovely no side plates, no spoon for cereal when cutlery handed out at door The breakfast area was very tight could be wider .

Stayed for 2 nights and room not made up so ran out of toilet paper and no tea tray filled up either .Do not disturb sign was same on both sides so no make up room sign available .Didn't get into pool last morning as was busy and was asked if we had booked kids Dissapointed .

This is an excellent hotel. As soon as you walk into reception you know that you have chosen a great place to stay. The decor & cleanliness of the entire building is of a very high standard, all the staff that we had dealings with were helpful, friendly & attentive. The breakfast is help yourself buffet style with plenty of choice & very good quality food. There is a pool, jacuzzi & well equipped gym that are all free to use by hotel guests, my partner made use of the pool & jacuzzi whilst we were there. We were visiting a friend in the area & will stay here again on our next visit.

There was nothing we did not like

We stayed a couple of nights, family of four. The hotel is not central but has a good location, it's only a few minutes drive to the city centre. The room was good sized, clean, and tidy. A swimming pool is available to use, which is a bonus. Breakfast was great. I have to specially mention Kenan, who was in the restaurant on both days we had breakfast. His positive and polite attitude towards everyone in the restaurant was great to see. This world definitely needs more people like Kenan. I hope his management appreciates the work he does. The hotel should be proud to have people like him to represent them. When in Aberdeen next time I will definitely stay at this hotel. Thank you

Staff welcoming in all areas, room spacious, good storage and amenities (including bath, ironing board & iron, tea/coffee-making facilities, replenished water on a daily basis, great big, comfy bed!) Quiet at night, good restaurant opening hours (we tend to eat late) and extended breakfast at weekends. Chef actually listened when I asked for my sea bass to be very lightly cooked, which, believe it or not, is rare - usually end up with dry, flavourless compressed cardboard. Food quality and choice very good, breakfast selection quite extensive (but would love to see Arbroath smokies as an option!) and smoked salmon wouldn't go amiss. Although on the outskirts, Aberdeen city centre is a short hop away (~10 minutes) from a bus stop about 150m from the hotel. Two buses an hour, buses run until maybe 23:00, so no need to take your car into the (expensive and unfair) LEZ. Also had a great meal in The Cove Bay Hotel, about a 20 minute walk in the other direction in the village of Cove.

Can't really fault anything. Maybe have an adults-only session at the pool for a couple of hours in the middle of the day, as well as the existing post-19:30 session?

Facilities Pool - young girl at pool very helpful and friendly. Restaurant staff efficient/ food good. Rooms good size. Good value for money . Location not far from city centre.

Full length mirror inside wardrobe door but door would not stay open ..wanted to close over ..difficult to see yourself. Partner had to hold it. Mirror on wall in lounge area would be better option. Asked for daily room clean . Two days in row only towels changed. Did not empty bin in room which was full or give us tiolet rolls as nearly out. We had to ask for this, which theses thing should be done routinely as part of housekeeping tasks.

All the staff from reception to bar and restaurant were all very lovely and helpful. Bed and pillows were very comfortable. The swimming pool was very warm and enjoyable. The food was lovely and that winter cheesecake with the raisins and honeycomb was the best cheesecake I have ever had!! Service was great and fast.

Nothing much to say apart from the shower is attached to wall so very tricky to rinse the soap on children or to managed good temperature of the water without it dripping on them. These are only suggestions: Maybe swimming could be a little longer than an hour. Maybe put hot chocolate in family room so parents can have tea coffee and children enjoy a warm hot chocolate.

Everyone was so welcoming and friendly. The bed was huge and very, very comfy. Breakfast was amazing. I complemented the chef and told him it was the best hotel breakfast we’d ever had. Evening meal food was a huge choice and superb. We were told how to get bus etc into the city - everyone went above and beyond to help. The pool was fantastic very clean and nice temperature. We always got in when we went. Very impressed - we will tell our friends and definitely be back. We were also very impressed with Aberdeen - never been - everyone so friendly and polite.

Nothing at all

Beautiful hotel. Christmas time so the Christmas trees and decorations were amazing and made it that more special. We had Executive family room which was really big, beautiful and clean and comfortable. Lovely addition having the robes, slippers and Tassimo machine. We didn’t use it but the option to have it was good. Special mention to Lynn at breakfast service. My son is autistic and she interacted with him and made him feel special choosing a seat. She was pleasant and welcoming. Pool was great too and my son had a great time. The whole of the hotel is lovely and clean and welcoming and we will definitely be back.

- The room has plenty of space - Clean - Free car park - Bed is comfortable - The swimming pool was warm and suitable for family - We enjoyed the Jacuzzi, Sauna and Steam Room - Great staff - Coffee, tea and biscuits were provided in the room

- Not enough noise isolation in the room, as we hear noises from neighbors - Not much options in the breakfast buffet, but it is fare with the price

Friendly and helpful staff, easy to get to the city centre by local bus or the car park is just £3 per day for hotel guests. Rooms were a decent size and clean. The shower in the room was very powerful! The hotel bar and restaurant is also pleasant with spacious seating around.

Breakfast self-serving area is a bit cramped and got quite crowded at busy times. The hot food, fruit, cereals, pastries etc is the same every day (a little bit more variety would have been nice for those staying longer). Only one lift out of the two was working when we were there. It would also have been useful to have had a mini fridge in the room and there wasn't one (even in the executive room).