Staff were really friendly and attentive - especially the lovely lady on check in! Location was quiet and there weren't many facilities but you need to do your homework before you go - we knew this and it suited us fine. Room was immaculately clean with plenty of toiletries provided. It's a nice little holiday park. Kids play area was great for our boys too. Great nights sleep as so quiet.

The food was 'interesting'. There was a great kids eat for £1 offer on with an adults main meal. Menu and selection of dishes were good but the quality wasn't great. Long wait with 2 kids. Husband's sausage and mash was literally liquid mash, my double burger just 2 very small patties and one of the kids meals was swimming in bean juice with about 10 beans on the plate! Flavour wasn't bad and we were really hungry but it wasn't the greatest experience and did let down our overall stay.

Room with a balcony is fine (although in mid-February it was very cold!! (not the hotel's fault) I imagine that it would good for a summer stay. On the second morning housekeeping called to check if we o.k. with enough tea coffee and milk.

When I booked, it appeared from the web site that breakfast could be obtained at extra cost. However, on arrival I was told that the hotel did not provide breakfast although apparently lunch could have been purchased. The TV in room 14 had an indoor aerial which had to be moved around to get a signal and then securely placed so that it would not move

Me and my wife booked the Boston West Hotel to visit family in Lincolnshire over the Xmas period, we have stayed in several local hotels over many years and have always found it difficult to find somewhere which was clean with modern facilities - although this was a few miles further from my relatives (obviously our choice) we were extremely impressed with the Boston West. We booked an upstairs room with a balcony and the room was clean and large with a good bed and bathroom/shower, the Wifi was free and seemed very fast. The restaurant on site was closed while we were there, however this aside we had a very comfortable stay - we'll definitely be using the BWH next time we visit.

Nothing

The superior kingsize room with a balcony was lovely, clean and comfortable. It overlooked the golf course which in the summer would be lovely to sit out in the evening with a glass of wine. I liked the fact there were plug sockets and a mirror above the dressing table and the easy chair was a delight. The bathroom was clean and as a bigger person I was impressed that the bath towel was big enough to go around my body. The food in the bar/restaurant in the evening was great quality and value and the staff were courteous and helpful

As we stayed in the week there was no breakfast facilities - I assume this is because we are now out of season. This is the only reason I gave a 9 and not a 10.

Room was clean and the condiments were very good. Towels and soap are a nice addition. Limescale in kettle required several flushes to clear. I required the use of the toilet about 1.30 am only to find all power off and no lights available. The power itself did not come back on until early morning ,by which time too late for early morning cuppa, We went slightly early to the restaurant only to find no one around as service was supposed to start at 9. we left at 9.05 without breakfast as no one-looked to be making an effort and explain what the procedure would be.

Explanation of how door card works and how its use to provide lights and bathroom /TV services. Notice of where to assemble in emergency . (oh there is a safety aspect too ,if power is cut during the night to save electricty

The room was absolutely delightful and lived up to our expectations. The views from our window were wonderful and it was great that we could sit out on our balcony, watching the golfers tee off. The bed was huge. It was lovely that a fan was provided in the room as it was quite warm when we stayed. The staff were friendly and helpful. We used the restaurant on both evenings of our stay and the food was tasty and well priced.

The heat hit you as you walked into the hotel, fortunately this was only in the corridor area and not in the room. Our bed was rather hard and the pillows were not very soft either.

The bed is so comfortable and big. The extra cushions ensure a relaxing time can be had whilst watching TV or reading. The shower is great and everything is clean. We live staying in the rooms with balconies. Lovely to just be able to stand out and watch what's going on. We go birdwatching and the venue is perfectly placed for visiting Frampton Marsh and other reserves aren't too far away. We have eaten at the restaurant but there is a choice of places nearby.

There is nothing that we weren't happy with.

Great little hotel located in a nice countryside setting. The room was very clean and well presented. Staff were very accommodating and were very friendly

The room refresh lacked a little, would have been nice to get back to the bed all made up, but very minor. The bingo felt lacking. £3 a strip with well over 100 strips sold but the prizes were a few £1 Easter eggs for a line, and an Easter hamper with a rough value of £30 for a full house. I would have liked to seen a better prize. The game was also too fast and so overall, not pleasurable.

The room was nicely located and easily accessible with good facilities. Once the room got warm it was comfortable. Food in the golf course bar was exceptional (the mushroom pasta was incredible) Staff were very friendly and accommodating (especially when ordering a cocktail not on the menu) Reception welcome was very informative and we were even offered an umbrella on the last night to get back to the room due to weather.

Bed was a little hard and there were a small number or cobwebs in the corner of the room. Room did cool quickly when heater was not on.

The room itself was larger than expected and the beds were so comfy and also bigger than expected. The staff were all lovely and welcoming and even when we had an issue when we first arrived it was quickly dealt with and fixed. We had a lovely family walk in the evening, the surrounding grounds are gorgeous and you feel completely out of the way and wouldn't think you were near a main road at all. It was great to see the wildlife roaming freely and happily. Breakfast was amazing and the onsite facilities were great. We will definitely be back again!

The only issue we had was the key card electric port thing wasn't working when we first arrived so we had no lights but after a phonecall this was quickly fixed and corrected and we couldn't fault the staff members at all!