Atmospheric, well maintained for its age. The food and beer were fantastic. The staff were brilliant. This is the oldest pub in Chester still serving beer. If your after all mod cons and perfection then don’t come here. If you want a pub with atmosphere, great food and great staff then this is the place for you.

A little bit noisy first thing in the morning but it didn’t spoil our stay.

Love this hotel. You have to stay here even if it's just to walk up the ancient wonky staircase! Beautiful room, ceiling a little low but that can't be helped as it was built in a time when people were hobbits and the wooden beams on the ceiling made me feel like I was an pixie sleeping in a grand piano. Also, mushrooms made me see a ghost called Lawrence who offered to sharpen my blade but I kept telling him that I don't carry one so he just melted into the toilet and I eventually nodded off, only to awake to the sound of two yellow finch mating on my window sill at 8am. Turns out, what had happened was, I'd fallen asleep with babeStation on the telly and I imagine as they flew past, they saw what was going down, it must have gotten them in the mood! As I approached them, they stopped, the lad finch turned his head, gave me a little nod and I thought to myself, good lad, then I drew the curtains out of respect. This is the second time I'd stayed at this hotel and the first time I'd tried hallucinogenics. Suffice to say, the first stay was less interesting but equally comfortable. Thanks all, I'll be back.

Mushrooms

Lovely period building, well kept & located centrally in the city. Early booking-in was straightforward. Food excellent and beer good quality and reasonably priced. Particularly appreciated was the reduced charge for beer orders due to my CAMRA membership. All staff helpful, friendly & polite. "Superior" room ok and as expected for the buildings age. The bathroom was delightful, really providing everything we could hope for.

We wished we'd requested a quiet, or rear located, room - as being there Thursday & Friday nights were, at times in the evening, exceptionally noisy due to a preponderance of bars all along the opposite side of the road. Our room overlooked the main road across from these bars. Our fault, perhaps? One thing, I was puzzled on the clearly evident sheet.of plywood under the mattress?

Right next to the steps up to the walls, short walk from car park, bus station and train station in one direction. Short walk to Cathedral and Rows and Grosvenor shopping centre. Quirky old building (16c) Brews real ale Great bar, quiz thursdays Breakfast can be tweaked, eg eggs cooked any way you like, leave off hash brown and get extra egg etc. You can buy food and tea and coffee all day

If you don't want full English ( meat or meat free) there's only toast or cereal as an alternative or derivatives of the full english. No fruit, pastries, fish Four poster room was advertised with picture showing old fashioned four poster. What we got was a modern pine frame around the bed, not a disaster, but a disappointment

Love this place, it was our 4th stay here and really can't fault anything. Stayed before at Christmas and was decorated beautifully and stayed on New year's eve and had a great time. The rooms are decorated lovely and are perfectly clean, housekeeping are doing a great job and staff are friendly and helpful 😀 The building itself is lovely and stands out from the rest on the street and the bar and restaurant area are decorated so nice in line with the building . Love the original staircase too with its quirky steps 😊

No negatives Obviously the stairs would be an issue for some but we quite like them 😊

Fantastic Location, right in the centre. Fabulous building. Delicious cooked breakfast. Super clean room.

Extremely low ceiling in room 7. I am 6’4” and my head touched the ceiling and I had to duck under the beams. The beds are on bed frames not a divan. Again due to my height my head touched the headboard and my feet the frame at the other end, Not comfy! The drainage on the shower in room 7 seemed to be a little blocked. I had to keep turning the shower off to allow it to drain. I did inform the staff of this, so it should be sorted.

Central position . Character building . Good value for money

Shower. Could provide Shower Cap. Really powerful lots of hot water, however only had an overhead Shower head so for anyone who may not want to wash their hair every morning a Shower cap is needed.

Great location close to all attractions easy walk to river, racecourse and city centre. The building has plenty of history and the public rooms display this very well. There is a nice bar with a good selection of drinks including beers from the in house micro-brewery, a separate and very comfortable lounge and a dining area along with a sun trap patio all well managed. We were in room 14 at the top of the building a nice sized room with a spotless en-suite which mirrored the cleanliness of the hotel. The stairs to the upper rooms are quite steep but that’s consistent with a building of this age. As for breakfast a very substantial and well cooked full English set us up for the day. A big plus are the staff they are approachable,pleasant, charming and ready to fulfill your needs. All in this made for a very pleasant break many thanks.

Nothing

As always, staff friendly and accommodating on arrival Explain room rules well and any further info that needs to be addressed. Rooms (we booked a family suite and double room) were lovely, clean and tidy. We had a couple drinks out in the sunshine in the beer garden. This time we didn't eat in the pub as we are there the last time. We wanted to try somewhere different in the city while exploring the city itself. We love the quirkyness of the pub itself and the uneven/tilted floors

It's not something that we didn't like, but although I mentioned we like the quirkyness of the pub you need to be a bit careful going up and down the stairs as they are a bit tilted. My daughter did fall down one step onto one of the landings. She wasn't hurt she just had to make sure she was holding on to the bannister.

The bath in the family deluxe suite was INCREDIBLE. The best part of the stay by far. The blackout curtains were also very handy, and the fans in the room were a welcome addition. A comfortable bed, couldn't fault the sleep quality at all. The location was brilliant as well, right by everything you'd need.

Better toilet paper would be desirable. If you're coming to stay here I'd advise bringing your own toilet paper as the toilet paper provided was too thin, too scratchy, and just didn't feel like the toilet paper you'd expect when paying £140 per night for a hotel room. The stairs are uneven as it is an old building, so to be expected. But something to be cautious of if you're travelling with less mobile guests. The room was also slanted so be careful when waking up in the morning.