The location ..and the beautiful decor and grounds

The extra charge for wifi ..thought £7 a day was a bit steep ..cou.ldnt even make or take calls in our rooms ..notices people going outside to make calls in the cold

The staff were excellent the room was great the reception staff were so welcoming and efficient the hard worked bar staff were exceptional .The room was very clean and the bed was very comfortable it was a nice break despite the restaurant being a bit to say the least uninspiring

I see the need for the coach parties from a business point of view but the absolute confusion caused by the 2for1 system at bar not only brought hard work and abuse for the bar staff on more than one occasion but resulted in violence between customers on a couple of occasions once in particular resulting in a older man being headbutted at the bar and the local police being called .This is not really what my wife and I expected in the quiet ambience of a lovely bar in the early evening and spoilt our night

This hotel far exceeded what we expected. It is a stunning building with outstanding facilities. The rooms are airy and cool and super clean. The beds and linens are of a high quality and amazingly comfortable. We loved it so much we've booked again. The grounds are nice with plenty of parking. The staff are all very polite and very helpful. Nice bar areas and dining. This hotel had everything and more we where looking for at an amazing price

Defiantly need to have extra pillows in storage bags in the room it took over an hour out of our break to get them. It takes nothing to have them on top of the wardrobe. But truly was the only niggle of our stay

Quiet room, very relaxing. Toiletrees included which saved me bringing mine. Spacious room with lots of additional closet & draw space. Hotel was Beautiful. The outdoor area just outside of the Reception was lovely, relaxing and clean. Staff were all very friendly & helpful. Overall I had a wonderful stay & I would definitely recommend. Also Free Parking was Amazing.

Pool & Gym was addtional Cost which was disappointing for Guests. No Lounge Area/Chairs around the Pool. Pool Area had too much access water all around the floors, which made it very slippery to walk. The Room could do with a Safe & Fridge. Limited Wifi Access (20mins) not great at all. Majority of Lights in the Room did not work. Doors had to be slammed to shut completely, which caused alot of noise, need upgrade.

Having read other reviews I was a bit apprehensive about staying here though was lured in by the price. I have to say I was really impressed. Good welcome from reception team who made sure we knew about getting car registration on system. Room was large with the addition of 2 bucket chairs & a small table. The room & bathroom we were allocated wasn't outdated. We had a minor issue in the shower as it would only sit at the bottom of the pole. The grounds were beautiful with outside seating in the lawn. We would have enjoyed time out there had the weather been better or on a longer stay. The lift did give a negative impression but with a service & some much needed painting decoration it would be fine. We would definitely come back & I'm pretty picky when it comes to hotels.

We really felt comfortable and enjoyed our one night stay in a spacious, homely and clean executive double room; very relaxing and made good use of the large walk-in shower in the modern ensuite. Excellent value for money, including extra facilities and the niceties e.g Tassimo coffee machine with Hot chocolate pods, tea and coffee. Nice little soap, shampoo and conditioner in the bathroom, with very clean soft hand and bath towels. Made good use of the hair dryer, iron and ironing board also. Excellent storage in the room, bedside tables and big wardrobe. Only booked in and paid for a double room, but was upgraded to an executive room upon arrival. Friendly, very hospitable staff. Would definitely stay here again. Enjoyed a relaxing walk and drink around the hotel gardens.

Staff at the breakfast buffet were not great at all. We weren't greeted at the restaurant, nobody told us where the restaurant was so we had to find it on our own. Breakfast buffet was nice, but could see how old and dry food on the hot plate was. I believe breakfast should be included in the price.

After i got a upgraded room this was a great stay. Lovely spacious room with fridge and kettle. For once they had left enough coffee and tea for the full stay, not like other hotels.

First room was meant to be a double bed, 2 singles pushed together, and shower rail was broken. Restaurant doesn't open till 6.30pm which is a little late for me. Nowhere was it explained how you get Dinner and it was a little pricy as i just turned up and did not pre book on check-in. All of this did not really affect my stay here, just a couple of little things.

liked the bathroom for size and with a shower that had a removable shower head / pipe thingy. I dislike when it is fixed :) room size was excellent and there was even a strong hairdryer and a little fridge. quite in the beginning of the corridor, yet quiet. had fish and chips in the bar which was very tasty. loved the garden for having a little stroll with the dog. saw an Indian wedding too, beautiful bride and clothes - but this has nothing to do with the hotel itself :)

the bed was too soft for me but that's personal preference of course.

I checked in on Friday in the evening. Had a great evening as I was able to use the sauna steam room and Jacuzzi. I had an amazing experience then on Saturday morning I woke up and went to a business meeting and then when I came back in the evening there was lots of music going on in the hotel. It was very nice. Had a good night sleep and then checked out in the morning. It was an early checkout as I don’t be back for the checkout time. The restaurant bars were well done up and easy to access. I was very happy with my stay and for future I will be using this hotel when I am staying in Coventry.

Nothing else

The staff are extremely polite and helpful. I also had a lovely room with all the facilities I needed (hairdryer, iron, fridge, coffee machine etc). The bed was comfy and the room was really clean. I have stayed a few times at this hotel but the room I recent had was the best one by far. You get what you pay for if you upgrade.

There's nothing I didnt like.. perhaps the lack of socket spaces but being a seasoned traveller, I always take an extension so I can charge my phone beside the bed.