Breakfast was ample and lots of choice. Room was a great size and beds were comfortable. Brilliant black out curtains and very quiet considering the main road location. Reception staff and serving staff were friendly and helpful. Our room was refreshed each day which was lovely. The Grassmarket in my opinion is the best location, safe and family friendly into the night. Lots of cafes and restaurants to chose from and literally around the corner was the ‘Vennel’ the Museum and the Royal Mile.

You need more coffee machines available. Also would massively benefit from some coat hooks in the room. We had a wardrobe but was full for four of us for four days and we had lots of outer wear options and no where to hang them.

Excellent location, beautiful view, friendly staff

We were in a quadruple room but only had tea coffee facilities for two people, had to request extra cups glasses and coffee sachets, also had to ask for extra towels as only 2 had been left. One day we returned to find cleaning materials left in our room. The throw pillows on our bed were very badly stained. Our room had a beautiful view, beds were comfortable but the room had a smell, think it was the drains. The smell dissipated after we ran taps and flushed toilets but when you returned to the room there was an unpleasant odour.

Normally I book a budget hotel so decided not to get breakfast included and I really regret it because this is a really nice hotel even fancier than the places my mum picks level of nice really worth the money and there's a market right outside on Saturdays it's really romantic

There are two apex hotels on grass market Street so make sure you go to the right one also the rooms with a view of the castle are facing grass market Street which has a lively nightlife might not suit everyone

The room that I had actually paid for (top floor, full ceiling-floor windows, facing the castle) was excellent, and the duty manager on the day of the checking-in was very conscientious in correcting the error made by the other reception staff.

I paid for an early-check-in (which I received no refund for), which the reception had no record of, and instead of refunding this amount (as I was happy to wait), they gave me an inferior room instead, and only after speaking to the duty manager, did they give me the actual room originally allocated to me. Separately, it would have been extremely helpful had the gym allowed 24 hours access, and also if the pool closed slightly later than 10pm, since most travelers would return to the hotel late anyway, and can't access these facilities.

The location was really good for Edinburgh Castle, The Royal Mile, City Tour buses which stopped outside the hotel and bars & restaurants just over the road.

The only negative was having to evacuate the hotel at around 5am in the morning due to the fire alarm going off! However clear instructions were displayed in the rooms in the case of a fire, so everyone was out of the building quickly and calmly. Fire Crews arrived but I think maybe it was a fault in the alarm system as they left after a short inspection and we were allowed to re enter the hotel.

It was my birthday and the staff took such great care of me, they gave me a free drink at the bar and a lovely note and chocolates. I will always stay here when I come to edinburgh now. The rooms are lovely and great views of edinburgh. The pool and gym are also great. Breakfast has a great view of the castle and had a variety of food. Good value for the price. It was also in an amazing location. I did not try the meal for dinner but menu looked great, will try next time I stay.

The room was a little bit cold in the night and the shower wasn’t particularly powerful, the shower in the pool was stronger.

The location at Grassmarket just below Edinburgh Castle and around the corner from Victoria Street was fantastic. The breakfast options were great and very good value, the restaurant staff were all very friendly and professional and serviceminded. The staff at reception were very friendly and professional too. We had booked a standard twin room which was spacious enough and very clean. The beds were very good and we slept very well. So @hotel staff at the Grassmarket Hotel in Edinburgh thank you for making our stay a very memorable one. We had a great stay at your hotel and hope to be back some time.

Nothing whatsoever.

Perfectly located hotel in the old part of Edinburgh, we had a great view of the castle from our family room and we could walk everywhere, lots of cafes and shops on the doorstep too which was handy. We had an issue with the heating in the room which was dealt with swiftly, we cannot fault the staff who were excellent. Breakfast was great too, a good choice and quick service.

My only issues were that the swimming pool was smaller and the leisure facilities more basic than we expected. I also felt the standard of cleanliness could be slightly better. Overall though a great hotel and we very much enjoyed our stay.

The balcony with the view of the castle was incredible and being able to walk all over the city to everywhere we needed to go was so helpful. The extra treats of cookies, tea and coffee was appreciated as well as the "lounge" with access to treats and beverages.

can't think of anything; except initially not realizing that getting there from the train station was quite a workout up many hills and stairs, even though it was a relatively short distance. Next time we will use an uber to get there from the station when lugging many bags.

The location and convenience of this property are highly recommendable. If it’s your first time in Edinburgh. Book this hotel. Inspiring view from your window with the castle above you. Room is warm enough and beds are comfortable. They even have free “still” and “ambient” water in the hallway. I love their hair conditioner as well. Staff are nice and accommodating. The grassmarket area is away from the bustling noises of the main part of the city so rest assured a quite night. Plus various restaurants are in front of the hotel.

If I would be very picky. I have to point out that the windows seemed not to have been wiped clean well. The inner parts of the toilet can be noticed some rustiness which I didn’t mind at all as wasn’t totally noticeable.