Clean with large sunlit living room and good to have a kitchen.

The beds were not comfortable and flimsy. Felt like we were sinking. Slats underneath kept moving out of the slots so we sunk. It may have been broken. Hard to tell. Cheaply made and needs to be replaced. Staff was not very helpful until they saw I was very dissatisfied and then one person on the staff stepped up to help. Everyone else acted like we were doing them a favor staying there. We asked for help with luggage for very elderly grandparents and they shrugged it off. On calls previous to this they were not responsive until after it was too late for me to cancel. They change their policies to suit their needs. Didn’t feel like a professionally run operation.

Central location. In the heart of the city. Close to restaurants, the gardens , hop on hop off tours, trams, bus stops. Very clean apartment , modern. Easy to access the building, instructions were very clear so you won't get it wrong :) Had a nice heating system. Modern bathrooms with hot water. Living room with tv - Netflix , prime, channel 4. Booked it for a family of 4. Everyone was happy with the experience. They also have an option of dropping bags at their office in case you arrive early before check in time and want to leave your baggage and visit the city. Absolutely loved the whole experience and would 10/10 recommend to families, couples.

Maybe the price could have been a little cheaper

Very spacious, extremely comfortable, well heated, well equipped, very comfortable beds, luxurious bathroom. Perfectly located to restaurants, shops and attractions. Easy transport to and from airport.

I would just suggest adding a mirror to the main bedroom.

I loved the location. Right in the centre of Edinburgh but off Princes street so not quite as noisy. We were not disturbed at all by noise. We were attending the Usher Hall which was in walking distance. The playhouse and other venues are also walking distance. Loads of cafes and bars on your doorstep We loved the apartment's bright and airiness. Exceptionally clean. Well maintained and with everything you could need. We were on the top floor which meant no footsteps above us. We loved the price. Where else in Edinburgh could you get a 2 bed suite of rooms for 140 quid! Ok it's just March and not the height of the holiday season but Edinburgh doesn't close for winter.

There was nothing we didn't like however I could see the stairs being an issue for people with reduced mobility. There is no lift but then it's a traditional Edinburgh tenement style building you are not going to get a lift. Another teeny tiny thing.... There was the ability to recycle, with bins for everything except cardboard/paper. I know every council region recycle in different combinations so I've possibly missed it. Feel mean even mentioning it.

Fantastic central location. Great communication with staff, all requests accomodated. Clean. Huge! Comfortable. Luxury. Stunning.

Provide correct amount of linen for number of guests booked - this was very quickly rectified. Supply more than one tea towel. Supply oven trays and/or foil to enable more effective cooking in the oven. Repair bottom dishwasher drawer runners - does not slide in and out, requires lifting in and out. Unsafe when full.  Remove mould from bathroom shower. Secure glass top on dining room table - VERY dangerous.  Repair fridge door as it doesn't always close/stay closed without multiple attempts.  Supply more cleaning materials - surface spray, wipes and cloths. Provide more doorstops.

Excellent location, comfy, roomy & functional appartment, totally quiet even when windows were open, so great for our group of kids & adults. Getting in worked like a clockwork, no hassle with keys, just code (got the code 3 days before and it was the same for downstairs main door and appartments' door) and customer service was always quick and friendly. Nobody cared getting up the stairs, nice view also over the rooftops. The luxurious Noble isle products in bathrooms were nice extra and bought some home, too.

The cleaning chemicals used in appartment were a bit strong, would love to have bedlinen that doesn't have any scent. But got use to it :)

The keyless entry was great. The apartment was spacious, with everything you needed and was very clean. Large bathroom with good sized walk-in shower. Great location, with bars/restaurants close by, as well as a Coop and only a short walk to the center and a matter of minutes from the Train Station.

It was a chilly day when we arrived and it would've been nice for the apartment to have been warm on arrival, heating was set at 13 degrees and felt cold, or for the gas fire to have worked, as it took a good few hours for the apartment to warm up! Although the bed was comfy, the pillows were not - they were thin, offering no support whatsoever and left me with a stiff neck! Please consider investing in some better quality pillows! Other than that, everything was great!

Great location!! Lovely apartment and everything was clean. We got a top up of toilet rolls and clean towels during our stay along with the bins being emptied. The only downside was the kitchen needed more utensils including another shelf in the oven along with more trays to cook on. We stayed here as 2 adults and 3 children but it would have been too much for 6 adults to stay as needed more living room seating.

Excellent location. Great space and close to a variety of bars, restaurants, royal mile and castle.

Service, there was no intention to help us carry luggage from office storage to apartment. We asked for the toilet after a long trip and they said that they were only for employees. Doors are very noisy, they need a bit of grease. You can hear everything from the main door since the flat is next to the entrance. Also the door steps from top flat.

Loved the ease of getting into the building with the code, great location near all the attractions. The rooms where specious, nice and clean!

The only two things we would say is the wind rocked the windows so kept us up most of the night until my husband made a little fix with cardboard I know it’s an old window but maybe something to go in like a mini door stop would help massively as it banged all night long. Also good facilities but basic condiments like salt and pepper shake would be great as not something you bring for a few days break and a frying pan as we would have liked to make bacon etc.