Excellent location, spacious, safe, modern cozy nice decor, beautiful historical building.

Getting access to the building checking in was a nightmare. They should provide the code instead of doing it wireless through the app that relies on a strong phone service or wifi. We had to call for the code and it was sent last minute. Other people were also outside in the cold rain with the same issue waiting to have access. There is no elevator and being on the top floor carrying all the luggage wasn’t easy. Shower enclosure is not big enough to keep the water from going all over the floor. The bathroom floor was constantly wet, cold and slippery. Some questionable stains on the chairs. Hair and fake eyelashes on the bed.

I stayed here for 5 nights for work . Flat is modern and very nice . Location in New Town is pleasant and central, easy to walk to all the Edinburgh attractions . The room was clean and well presented . It was well stocked with kitchenware , although I mainly ate out. Check in is entirely online and you get an email with access button to the accommodation . So there are no staff around and I didn’t interact in person with anyone . Worked easy and smoothly for me , other people may prefer to have a hotel with a front desk. Price seemed reasonable compared to similar properties. Overall I would highly recommend it .

A bit of a personal preference issue for me : To access the building you went into your email on your phone each time and clicked through the link which unlocked the door. Quite a novel way for me . It did make me a bit nervous though that if I lost my phone , or it ran out of battery while out , I would quickly be in a tricky spot in a strange city with no phone and no way to get into my flat. Especially as a solo traveller . You’d need to have a note of the property management company number and try to find a friendly persons phone to use to call them. Although I’m not sure what time they’re open until so staying out late might be an issue. It worked fine in the end and it is a minor issue, but overall I would prefer to have an access card

Excellent location and entry/reservation service. The apartment is well equipped, luxurious, spacious, bright and well decorated. All kitchen requirements thought of and very comfortable bedding. The house was full but I didn't hear or see another person. Very good value for the quality of accommodation and service. Ive stayed there before and will definitely stay again. I stayed in Apartment 3 on the ground floor which overlooked the park opposite and easy access. Bedroom to the rear and very quiet. It exceeded my expectations. Previously I've stayed in the 2 bedroom basement flat with patio which was also excellent and very quiet and private.

Smell of curry from the business nearby. No curtains. Bright in the morning

Location was fantastic and likewise the apartment, which was fully and modernly furnished, had everything I needed. I was travelling on my own, but this apartment had more than enough space for 2 people easily. Just know that the building has no lift so if your room happens to be on the higher floors, you'll have to bring your suitcase up the stairs, which was no problem for me, but boy was that an exercise!

The other thing about the apartment is that it's in a really old building, so it'll have a lot of sounds from your upstairs neighbours (you can hear their footsteps when it's late in the evening).

The flat was beautiful, bright, and thoughtfully styled — a perfect blend of comfort and elegance. The location on Queen Street was excellent, central yet quiet. Everything was spotless, and the check-in process was seamless. I truly appreciated the calm energy of the space. Bathed in natural light and quiet charm, the flat felt like a sanctuary tucked into the rhythm of the city. Thoughtfully curated, warm, and serene — it offered the perfect pause in my journey. The elegance of the space and the gentle stillness it held truly stayed with me.

Nothing significant — my stay was very pleasant.

Great location in the city, walking distance to anything that we wanted to see. Very spacious, very well furnished, functional kitchen, etc. Had tea and shortbread :)

The instructions for the checkin were not 100% clear, so we didn't realize we weren't on street level, but one level below, the address is the same, just somehere in a wall of text it says "downstairs", but both locations have the exact same keypad on the door and the same address. It's on a major street, so for more sensitive people, road traffic noise can be an issue, but wasn't to us, also adfter 11pm, it gets proper quiet.

Beautiful spacious apartment, centrally located, within walking distance of lots of lovely restaurants, bars, parks and of course tourist attractions such as the Royal Mile and Castle. Tastefully decorated apartment, the door entry system was great too.

Busy, noisy road and old single glazed windows meant it was noisy. The downstairs apartment had a party on the Sunday night so we were kept awake till about 4am and had to drive home tired. Some attention to detail eg the shower is not fully sealed and the shower gel is in the wrong place so the floor gets wet.

A clean, roomy, comfortable studio flat, let down by one thing: the shower. My pet hate is a shower whose screen is so small that the floor ends up covered in water. It could be argued that the screen was so small in order to allow access to the shower, but anyone needing that amount of space couldn't have managed the three flights of stairs to get up to the flat in the first place. A two-part sliding screen would allow access but keep the floor drier.

(Edit added after Joivy replied to my initial review) It was only after I had confirmed the booking and paid, that JOIVY told me they needed photo ID to confirm my identity. When I queried this, they replied - in Spanish, which, fortunately, I understand - claiming it was standard practice across the industry - I've never had to do that in a UK hotel. They requested photo's of my passport or driving licence. I am concerned that this is a ploy to harvest personal details, which could then be sold on to less-than-scrupulous agents. In particular, I would never give my passport details to such an agency.

The flat was spacious, the bedroom very nicely decorated with a door to the outdoor space - loved having the patio. The bedroom "nook" was comfy. Beds very comfy. Kitchenette worked well for out needs. Over all design was very nice. Location was perfect. I would stay there again.

There were some hairs in the bathroom and showers. Not pleasant. Suggestion - add a table for the chair in the living room, the tables in the bedroom wobble, a rug in the living room. The place needs some added comfy seating, inside and out.

Beautiful apartment with everything you need for a short, comfortable stay. Despite being billed as a studio, the “bedroom” occupies an elevated loft which makes it feel like a separate room and makes the space more open. On a very nice street close to many dining and shopping options and about a 20 minute walk to the Royal Mile.

All communication and check in/check out is through an app and felt like it was mostly with an AI assistant. Felt impersonal. I also find it quite irritating to have to download an app for a short term purpose.