Excellent location, spacious, safe, modern cozy nice decor, beautiful historical building.

Getting access to the building checking in was a nightmare. They should provide the code instead of doing it wireless through the app that relies on a strong phone service or wifi. We had to call for the code and it was sent last minute. Other people were also outside in the cold rain with the same issue waiting to have access. There is no elevator and being on the top floor carrying all the luggage wasn’t easy. Shower enclosure is not big enough to keep the water from going all over the floor. The bathroom floor was constantly wet, cold and slippery. Some questionable stains on the chairs. Hair and fake eyelashes on the bed.

I stayed here for 5 nights for work . Flat is modern and very nice . Location in New Town is pleasant and central, easy to walk to all the Edinburgh attractions . The room was clean and well presented . It was well stocked with kitchenware , although I mainly ate out. Check in is entirely online and you get an email with access button to the accommodation . So there are no staff around and I didn’t interact in person with anyone . Worked easy and smoothly for me , other people may prefer to have a hotel with a front desk. Price seemed reasonable compared to similar properties. Overall I would highly recommend it .

A bit of a personal preference issue for me : To access the building you went into your email on your phone each time and clicked through the link which unlocked the door. Quite a novel way for me . It did make me a bit nervous though that if I lost my phone , or it ran out of battery while out , I would quickly be in a tricky spot in a strange city with no phone and no way to get into my flat. Especially as a solo traveller . You’d need to have a note of the property management company number and try to find a friendly persons phone to use to call them. Although I’m not sure what time they’re open until so staying out late might be an issue. It worked fine in the end and it is a minor issue, but overall I would prefer to have an access card

Excellent location and entry/reservation service. The apartment is well equipped, luxurious, spacious, bright and well decorated. All kitchen requirements thought of and very comfortable bedding. The house was full but I didn't hear or see another person. Very good value for the quality of accommodation and service. Ive stayed there before and will definitely stay again. I stayed in Apartment 3 on the ground floor which overlooked the park opposite and easy access. Bedroom to the rear and very quiet. It exceeded my expectations. Previously I've stayed in the 2 bedroom basement flat with patio which was also excellent and very quiet and private.

Smell of curry from the business nearby. No curtains. Bright in the morning

Location was fantastic and likewise the apartment, which was fully and modernly furnished, had everything I needed. I was travelling on my own, but this apartment had more than enough space for 2 people easily. Just know that the building has no lift so if your room happens to be on the higher floors, you'll have to bring your suitcase up the stairs, which was no problem for me, but boy was that an exercise!

The other thing about the apartment is that it's in a really old building, so it'll have a lot of sounds from your upstairs neighbours (you can hear their footsteps when it's late in the evening).

Great location in the city, walking distance to anything that we wanted to see. Very spacious, very well furnished, functional kitchen, etc. Had tea and shortbread :)

The instructions for the checkin were not 100% clear, so we didn't realize we weren't on street level, but one level below, the address is the same, just somehere in a wall of text it says "downstairs", but both locations have the exact same keypad on the door and the same address. It's on a major street, so for more sensitive people, road traffic noise can be an issue, but wasn't to us, also adfter 11pm, it gets proper quiet.

A clean, roomy, comfortable studio flat, let down by one thing: the shower. My pet hate is a shower whose screen is so small that the floor ends up covered in water. It could be argued that the screen was so small in order to allow access to the shower, but anyone needing that amount of space couldn't have managed the three flights of stairs to get up to the flat in the first place. A two-part sliding screen would allow access but keep the floor drier.

(Edit added after Joivy replied to my initial review) It was only after I had confirmed the booking and paid, that JOIVY told me they needed photo ID to confirm my identity. When I queried this, they replied - in Spanish, which, fortunately, I understand - claiming it was standard practice across the industry - I've never had to do that in a UK hotel. They requested photo's of my passport or driving licence. I am concerned that this is a ploy to harvest personal details, which could then be sold on to less-than-scrupulous agents. In particular, I would never give my passport details to such an agency.

The studio is absolutely beautiful, well decorated and had all the necessary things that I needed during my stay. Everything worked smoothly and was in immaculate condition. The room is also full of light, on account of the three large windows, with separated lower shutters allowing for privacy while still allowing light in.

I was very uncomfortable with the system of entry into the room, you are sent an internet link that needs to be used to open the door. On my arrival I could not enter the apartment with this system, as there seems to be some kind of delay between clicking the online button and the physical locking mechanism on the door. Further, when calling the given number to try and gain access, the phone line was disconnected several times, which was a very unpleasant experience. Beyond this, it is not enjoyable to know that if you forget or loose your phone while out, or run out of battery, there is absolutely zero way that you can re-enter the building. There definitely should be an alternative option available, both for peace of mind and security.

Beautiful apartment with everything you need for a short, comfortable stay. Despite being billed as a studio, the “bedroom” occupies an elevated loft which makes it feel like a separate room and makes the space more open. On a very nice street close to many dining and shopping options and about a 20 minute walk to the Royal Mile.

All communication and check in/check out is through an app and felt like it was mostly with an AI assistant. Felt impersonal. I also find it quite irritating to have to download an app for a short term purpose.

The location was great, close to everything without being in the thick of the noise and tourists. The best restaurants Noto, The Bon Vivant were in Thistle St (parallel to Queen St) and Six@Nicos in Hanover St around the corner. The Thistle St Bar is also great for a quiet drink in a traditional bar. Take a wander 2 and a half blocks along Queen St for a cocktail at Panda & Sons. It's secret bar you enter via what looks like a barber shop. Look for the bookshelf once inside.

Our apartment was great but the view out the back wasn't great. Not that the owners can change that. It was at least quiet being at the rear of the building. Try to book an apartment at the front with a view over the park.

The flat is very spacious and comfortable. It has 3 rooms. A bedroom, living room and the bathroom. Bedroom and living room are very big. The bed was comfortable. The location of the apartment is very convenient. It is very close to the city center and restaurants or bar for breakfast, lunch, or dinner. We were very happy with our stay in this place.

The wifi was good, but sometimes it was a bit shaky going up and down, and we lost connection while watching a movie. nothing serious. You get in the apartment using a web link. That requires you to have a smartphone with data connection and the phone to be always charged. We didn't have any issue, but I always checked the battery level before going out .