Breakfast was well laid out for self choice with main course selective off a menu, ordered and cooked by the kitchen. That meant the food was hot and fresh. Evening meals were selective from a menu of good choices. Food was ordered at the bar and serves, to my reserved table, with speed and pleasantly.

The noise of the kitchen extractor fan. Just outside the windows of No. 10 bedroom. It was not switched off until 11.30pm and back on at 6.30am both nights. It reached 58 decibels at times. Generally 43dB. And that was through double glazed windows and thickly, closed, curtains.

Interesting, olde worlde hotel. Wordsworth used to have a drink here. Room was spacious. Comfortable bed. We stayed 2 nights and were given a free drink if we chose not to have our room cleaned on the second day. 8 minutes walk to Grasmere village. Bus stop across the road with frequent buses to Keswick, Ambleside and Windermere, free if you have an oldies bus pass.

Full English Breakfast could have been better. Some items were not hot. Bacon was undercooked and poached egg hard, at one breakfast and black pudding was hard and dry.

It was very 'olde world ' style and most acceptable. Room was comfortable and clean and warm enough. En-suite was slightly cramped as my wife is party disabled but we had not stated this at application so my fault. Location was very good. We couldn't fault the staff who made sure we had all we needed and even helped with our celebrations. Best were waiter Tony and the young Aussie manageress.

Layout of property was not clear and didn't really suit Mrs M who finds stairs awkward but again I don't check it out. Even if we had a ground level room we would have to go out the back door and walk around to the front to go to the dining area.

Breakfasts and dinners were good with enough choices. Our room, although a bit of a trek from the front of the Inn, was very nice with a lovely view of fields, mountains and sheep! We enjoyed having a cocktail (after a day of sightseeing) sitting at our window watching the sheep and their newly born lambs! The staff were all very efficient and pleasant particularly when we had a bit of an issue one evening with a couple and their Asberger son who behaved aggressively to us because he thought we were making too much noise outside our room (we were just talking to another couple we had just met)! Someone from reception came upstairs and diffused the situation with this very aggressive young man who tried to stop us shutting our door to get rid of him because he stuck his foot in the door! His useless mother did NOTHING to alleviate this rsther upsetting incident! We would recommend this Inn to friends back in Canada!

Our room was way in the back of the Inn and was a bit inconvenient as we had big bags to haul about but we got round this by only using our small bags for the few days we were staying! The view from our room made up for it!

The location and facilities at the hotel were great. Staff were helpful and friendly and the service was fantastic. Check in was easy and the room was spacious and well furnished, beds were comfortable and bathroom was modern and clean. Large carpark made parking easy and safe. Breakfast was lovely with all diets catered for. There was plenty of room to accommodate all guests eating so you did not feel rushed or crammed in.

The only small criticism was the family room was an annex behind the main hotel which was a bit tricky to access through the hotel, for some the number of stairs may be a problem with luggage, although there is a quick short cut through the courtyard at the back of the kitchens. This also made it a bit noisy in the morning with deliveries and staff in and out of the kitchen but overall it did not detract from the stay and I would definitely stay again.

Room, Food, Garden, Location, Staff, Atmosphere, Service. The hotel was perfect for our stay in a beautiful part of the country. It isn't 'posh' but who needs that. Most of us like to feel relaxed where we stay and it is definitely that, so a perfect place to spend a few days with family and friends. The local bus stops immediately outside the hotel so didn't see much point in driving anywhere which helped when choosing a walk. There is no need to pick a circular route when a bus will take you back to the hotel.

There was nothing that I could say I didn't like.

Staff were all very friendly and helpful, I was visiting on my own with two large dogs and they found me a table out of the way and helped with drinks at the table. Mornings were always greeted with a friendly man who went out of his way to help you. The budget room I had was huge, perfect for two dogs and the shower.... Wow! Beds were comfy and huge, and I had the best night's sleep. I got a free drink for not having my room made on my first night which is a great idea! The restaurant had a really good selection of dishes with a lot of vegan options, which was delicious and very reasonably priced. Over all I will definitely be back!

Noise on a night time from my room from the bar below but it went off at 11pm so wasn't too bad. The hotel was just a short walk out of Grasmere but on a dark night it's pitch black along the road so didn't like to venture out even with a torch.

The hotel has a really lovely feel to it, the staff were exceptional. The room we stayed in was much larger than we had expected, the bed was comfy, the en-suite shower was great. The bar was well stocked and it was great to see locally sourced ales available. The hotel is perfectly situated for a walk into Grasmere centre, we walked around Grasmere Lake on our first day of our stay (Don't forget to have some bird seed with you for the robins if you do the same walk, two would have eaten out of our hands if we had thought to take any along!) and Rydal Water the second day. Fantastic short break all round!

My husband's evening meal was ok but unfortunately my 'curry' was just tomato sauce with a hint of cumin. The waitress was fantastic, she gave me a free drink and knocked the meal off our bill.

The staff were mainly older and super friendly which we really liked Breakfast was superb with choice of a cooked breakfast which included eggs benedict and other great choices Room was spacious and overlooked the hills Is on the bus route so easy to get to Keswick or the other way to Ambelside, Windermere, Bowness We did lots of walking routes out of Grasmere

the toilet seat was broken which we did report on the first day ( friday ), but was told the maintenance man wasn't in, so was not fixed throughout our stay which was 3 nights bathroom was very small. We are both very petite and getting in and out of the shower was tricky!

Loved the decor and surroundings .Very warm and able to alter the temperature and open the windows. Staff were mostly really helpful and lovely but were obviously very busy. Evening meals we had were very tasty . It was beautifully decorated for Christmas and the Wordsworth chairs were just something else.

Felt that The Swan was very corporate and was masquerading as a country inn which will suit a lot of people but to me it lost its charm. Breakfast was really disappointing with no feeling of being " a guest" at all. We were running round after each other getting juice and coffee and back for toast and the breakfast I had on one day was really very pathetic. That saying the two chaps who were waiting on were kind and funny and a credit to the place. I have such mixed feelings about the place it's hard to say if I would return . Had a wonderful couple of days in beautiful Grasmere though .