Breakfast was superior. Menu based options providing a full selection of everything you would expect at a high end hotel. Excellent bar facility with numerous appetizers and small meal options. Room was superior with an excellent ensuite shower and bath. Room was fully stocked with drinks and snacks, all complimentary. The staff was fully accomodating providing any and all required assistance. I would highly recommend staying at this hotel.

The location of the hotel was excellent. The food was amazing, both breakfast and dinner. Any requests were met. The beds were very comfy. The bar was lovely. The manager, who's name we didn't find out, was excellent, just the right balance of being helpful and informative, but not overbearing. All the young staff were excellent, obviously well trained. We were able to discuss the small issues with the manager on our departure.

In Room One there is a very strong smell of ?damp. I should really have said at the beginning of our stay, but kept hoping with the window open it would improve. It did a little. There were a few light bulbs out. One on arrival, which was resolved promptly. There were a few cobwebs hanging from the ceiling. I feel there was not enough attention to detail, as these issues should not arise in what is marketed as a five star hotel. Just as a comment, we found the stairs leading down to the bathroom rather challenging and if we were to return would book a room without stairs.

Its the staff that made our stay special. They are so attenuative, friendly and accommodating. The hotel is absolutely immaculate. We had an added bonus of a far infrared sauna as well as a hot tub! We were so relaxed we didn't go out for dinner! Breakfast was excellent with high quality ingredients. It really does make the difference. You pay for what you get.

Nothing.

Staff made us feel very welcome and helped with luggage. They were very courteous and paid special attention to make us feel comfortable. The hotel was immaculate with high quality furniture and beautifully appointed rooms.

A little bit of traffic noise but wasn't too bad.

This was our 4th stay since 2017, we really like coming to this hotel. We have been lucky to have experienced both the extra decadent rooms, the private use of a hot tub in these rooms is appealing. We like the atmosphere of the hotel and find the staff very helpful and attentive.

The location of room we stayed in is very close to the kitchen and where the housekeepers supplies are so it can become noisy. The infrared sauna on the terrace did not seem to work. There was an influx of slater bugs in the bathroom. The bath needs some attention, the turn valve to open and shut the plug is loose and shows a gap down the back of the bath.

Location was walking distance to city centre and close to what we wished to see. Breakfast was rather good and offered good choices.

not so much for me , but would benefit from lift to reach bedroom level in case of disabilities.

Rooms were really comfortable and staff were so lovely and looked after us really well.

The area wasn’t particularly nice so best for an overnight stop maybe rather than a week. But it really is a lovely little hotel.

Loved the room very comfy bed and everything you need for a comfortable stay. My only mini complaint is the glass bathroom door ..I can’t imagine Anyone wanting to view their partner on the toilet! All staff very helpful in hauling my heavy suitcase back and forth to the room. The breakfast was the best we’ve had in our trip around Scotland.

See above

Great staff, great location & facilities. We dodn't get to partake of the breakfast due to an extremely early plane out the next morning. The staff arranged for our taxi & everything went according to plan.

Great room and fantastic breakfast. Just be careful of you want to dine there, you must order before 8 pm. No service after that hour.