A wonderful pub and hotel with the most attentive staff. Everything is done with attention to detail and they’ve managed to combine old charm with modern comfort. The location is great for both walking the hills but also walking into Ambleside when you don’t want something too exhausting. We were planning on going somewhere else for dinner but ended up eating at the hotel every night - because there’s really nothing that makes you want to leave!

As is clear, we loved our stay. However, as keen walkers we would have liked to have been able to have had breakfast a little earlier (especially during the late autumn when daylight is limited). But we appreciate that the staff also need a rest!

Very friendly and helpful staff. Lovely homely place. Lovely food. Room was spotless and very cozy.

The location is right on a rather busy road. Our room was right on the road so traffic noise was quite bad. It is quite remote which is probably ideal for most. We personally wished we had realised beforehand as we would have preferred a little more to do within a close walking distance. If you walk anywhere you are walking on a busy road.

Warm, welcoming and immaculate - it’s clear that The Queen’s Head is all about people. The team are engaging and efficient and our stay benefited from numerous thoughtful touches for example, dinner reservations, breakfast sausage for our pooch, fresh milk available for in-room hit drinks, bags for dirty boots. This is the perfect place for access to Windermere or straight out of the door for a walk up the Tongue followed by lunch and a pint - highly recommended

Rooms are very comfortable. Food is not gastro pub but still very decent. The location is a superb base for a walking or touring holiday of the Lake District.

The level of service and general welcome/friendliness relies heavily on Sam and the leadership she provides for her team. If she's away things can slip a little - not to the point where it becomes a 'bad' experience but it does take the edge off the normally excellent sense of welcome.

This was a great find for us on an overnight stay en-route to Scotland. We had The Nethermost Room, beautifully furnished with a slight view and superb bathroom. The room was spotlessly clean and very well appointed, with bathrobes, slippers and toiletries. And the complementary bottle of beer and flapjacks were a nice touch. The food, both breakfast and dinner, was delicious. Great menu choice for both food and drinks. The hotel is dog friendly and each pooch had their own breakfast sausage. The team were very friendly and polite. We would have no hesitation in returning for another stay.

Absolutely nothing (other than the weather!)

The service, the food and the fact that it was dog-friendly. We had booked in to meet friends for lunch and decided to stay as it was a dog-friendly pub/hotel. From arrival to departure, everything was beyond expectation. The staff were friendly and courteous. Our dog was treated so well. We will definitely go back again!

The drainage in bathroom could do with unblocking - the water wasn't draining very quickly from the shower and washbasin.

A charming inn with a lovely mix of historical charm, nicely finished spaces, and modem conveniences (has a lift). Our room (Bowfell) had beautiful wood features (dresser, closet, desk, wainscoting, and ceiling beams) and a window wall looking into the nearby hillside. A full-size mirror brought additional light into the room. The overall effect was calming, natural, and befitting of the amazing setting of the English Lake District. Our room was comfortable and of adequate size for our short stay. We also appreciated the convenience of having a restaurant on the premises. Dinner and breakfast selections were typical British fare and both very good.

Very dog friendly. Dog breakfast and dinners specially prepared by the chef. Lovely owner Sam, hubby and four legged friends. All the staff are so very helpful and chatty. It felt like home from home. Little things like a grass area to walk dogs in the night, dog tap and shower, dog goody box on arrival. Honestly I think our kraken could stay there without his hoomans. Hooman food amazing. You must try the marmalade gin. Beds like being at home. So very comfy. Easy walks nearby. We walked to Ambleside and back on a round walk.

Honestly, nothing.

The breakfast service was about the best I have ever seen, very efficient and good quality food.

Our room was not what we had booked through Booking.Com. Our confirmation said it would be a dog free room. It was a dog friendly room which was small, with a ridiculously small wardrobe that was made even worse by a boxed in pip going up through the right of it. We paid booking.com £170 per night for the 3 nights in a superior room and ended up in one of the cheapest rooms looking out onto a fence with a guest walk through outside our window. The hotel price for this room was £100 per night, so someone has made a lot of money out of this.

Everything. The location was incredible and the room exceeded all expectations. The small detail of providing a flask with cold milk to take to your room was genius. It’s the little things that make the difference. Having stayed at various levels of hotels throughout this country over the past forty years, I don’t think I have come across a more friendly, professional, and efficient staff. They provided the perfect balance of looking after you while not being constantly in your face.

Nothing. It was perfect.