The staff couldn't do enough for us we arrived early but our room was ready so we were able to drop off our case as we were heading off to the afternoon matinee at the theatre which is a 10 minute walk away also so is the Liverpool Lime street station. The breakfast was brilliant and freshly cooked. The bathroom and bedroom were spotless they had a tough light mirror handy for applying makeup. It was a small room but had everything you needed. All the shops are a 5 minute walk away.

The hotel is situated on a busy street where there are bars and clubs so some people may not like that it didn't bother us.

The beds were comfy, we had lots of coffee and tea facilities, the staff went above and behond making my friends birthday special by providing balloons and banners for her...she said it was so great and felt like she was special and likes a fuss. Obviously I wanted to pay the staff for a very good job on doing this and I would like to thank them. I really didn't hear any noise to be honest in the room, maybe because we were getting drunk haha 🙃 😅 When you go over the time, there is a staff member that will let you in, even when you order food...they are happy for you to do this and it was very good. We didn't use the shower because we didn't need to as we had a shower on the day we went out. We had two toilets in the room which was very good so if my friend want to go toilet and myself we will go to the toilet in separate rooms. Thank you guys you made it special for us 😀

There was no soap in one of the toilets- had to go to the other toilet but it did not stop us having fun!

The hotel is in a great location. Close to the main centre full of shops, bars and restaurants. Staff very friendly and accomodating. Rooms were ok and bed comfortable . Bar was lively through the day. Breakfast was lovely with a wide choice of drinks to suit all.

There was a musty smell when you walk into room like damp but we wasn't too bothered as it was somewhere to put our head for the night and you can't smell it after a while. The rooms need a tidy up as there was plaster patching on walls. The ceiling fan was extremely dusty and was over bed but didn't see any fallen dust.

The cleanliness of the property was really nice and the staff were very welcoming and they even let me check in early as my room was ready. The location is spot on, a short walk from lime Street train station and within walking distance of all you would want to see in Liverpool by this I mean the city centre, the theatre, the Albert Docks, fantastic hotel. The hotel does a wonderful full English breakfast, also tea and coffee variety was outstanding and a good offering of cereals and orange juice also provided, this property is fantastic to for those that like their football, as it’s located within their bar, no need to look for a pub elsewhere, what more would you need, food a couple of drinks, the footy and your room seconds away to go and rest and chill out.

It was all rather lovely to me, I had no issues

Absolutely everything ❤️ this little gem of a hotel was fab they are lovely staff my room was fab it's central location as I was part of hen party but as mothers of the bride we need our home comforts ❤️ this hotel provides it breakfast was so lovely 😍 and they went above and beyond in so many ways I can't wait to.go back 😀

Stairs but I had a foot injury, so it didn't help. The hotel doesn't have a lift, but that's fine I'm.going back they weren't to know I had said injury 😅

What s not to like about Liverpool? Hotel was great, with spacious rooms and all amenities. Well located, great breakfast and walking distance to most attractions. Great bar with plenty of selections too. Taxi rank is across the street also.

The music is too loud if you re on the first floor and want an early night. You ll be waiting til after midnight on Fridays/Saturdays. No dinner served either, but eateries are all around. Wifi is near useless, and tv has most channels null and void. What channels there is are rubbish also, so definate room for improvement. Youtube is available most places these days.

Location was perfect for all aspects of travel to the city. Easy access to everything Liverpool has to offer, tourist attractions, shopping, rail networks, museums and football stadiums a bus ride away.. Plenty of bars and restaurants close by not to mention a plethora of bars and cafes . All this and a fantastic cooked breakfast waiting for you, when you leave your immaculately cleaned room.

Nothing to fault. But I am aware Friday and Saturday nights may be noisier than normal due to the outside crowds going about their partying.

The staff were amazing, welcoming and friendly. When I needed a ride to the airport in the morning they were very helpful in both finding a ride as well as answering a few other questions I had. There was karaoke night when I stayed and the staff were kind to clap for my dubious attempt at an Elvis song.

Not too much to say. It was a really wonderful experience and I'm a little sad I didn't plan for a longer stay. Coming from America, I was a little surprised at the room size, but despite that the room was wonderful and very clean.

You won’t find much better value in the city centre. Flew into John Lennon Airport, got the 500 bus from there to Liverpool One bus station, 5 minute walk and you’re here. Front desk was friendly and efficient, room was basic but fine. Decent shower and TV to watch the Euros.

There is a warning on the front desk about the nightclub across the street, and it’s also clear on the website that it will be noisy. The noise is outrageous, and the people spilling out of the club at 3am are terrible examples of British youth. But put some earplugs in and enjoy the price!

The location is amazing. The staff were all very kind, they accommodated my request as best as possible. The room was clean and tidy, and the water pressure from the shower was spot on! The breakfast was tasty (I ordered fried eggs and bacon instead of the English breakfast). I'd stay here again.

It was noisy in the afternoon when I was trying to sleep. The bar next to it thinks it can blast everyone's brain with its noise even if you're not in their venue. The Hanover Hotel has a sign saying they have complained formally to the authorities but the authorities didn't care. Luckily, at night when I came back from an event, the noise was at discreet levels and it was fine.