The location is ideal. Walking distance to Liverpool Central as well as to Lime street station. The free Nesspresso and cookies in the lobby overlooking the bustling Church Street is a treat. Church Street, where the hotel is located, is a very happening street during not only during the day with people busking every 50m but until late night. The private kitchenette and shared but free washing machine and dryer made the aparthotel a home away from home. The staff is very welcoming and friendly. A special shout out to their very helpful staff Christopher.

The cleaning service is only provided if the stay is over a week.

The quality of the property and facilities were topnotch. I didn’t expect them to be! The bed was very comfortable, room was spacious and had huge windows which is always a plus. The kitchen and living room/table space is very comfortable and clean. The bathrooms are nice - shower was really good (the handheld one was ok, the rain one was great) there were adequate plugs around the room which was a huge plus and not often found in hotel rooms of this size. The sole lady in the reception that checked us out was one of the loveliest people we have met. I am sorry I didn’t get her name but she had a Scouse accent and was just so lovely, we spoke to her around 11.30am.

You could do with some better mirror lighting in the bathroom as it would be ideal for getting ready. The handheld / smaller shower didn’t work that well in room 503 but other than that everhhrint was great. The staff at check in (afternoon time both days) seemed a bit dreary or like they were annoyed at you being there. I understood the first day as check in time seemed so busy and there were loads of people so I never want to tell staff to ‘smile” or be happier but then the next afternoon when we came to collect our luggage as the morning staff member kindly let us hold our bags in.

The staff at the reception was very kind, helpful and friendly. Starting from Anna, who welcomed us for the check-in and check-out, and her colleagues who were also very kind and provided recommendations upon request. The location is perfect, right in the city centre. The studio was big enough for 2 people for a short stay; rooms were clean, beds -comfortable.. All needed kitchen amenities were provided to prepare food, if you prefer not to eat out. Good internet, too.

The windows in the room were not opening fully (one side couldn't be open at all), the other window just very minimally. So it was hard to ventilate and have some fresh air in. The air-conditioning for the heating wasn't warming enough, but the staff provided us with extra blanket which helped.

The Star of Quest is excellent customer service, although all I came into contact with were very good, Carrie and Inez were 'Standout' for me.

Window would not open. I realise that this is a staple health & safety being on the 5th floor , however the alternative air Conditioning meant I was too cold and having asthma was not good for me. The only heating was a heated towel rail in the bathroom and I had to put 2 towels over me and my coat , hence ; I rated lower for comfort What I did not like was the tv It was the worst I have ever encountered. Very minimal channels Lots and lots not available saying not broadcasting today.

Location was amazing and central. The facilities were excellent. The shower was powerful and the rest of the bathroom spacious and well equipped.

The sofabed was very uncomfortable. The mattress needs replacing. When a request was made to change rooms we couldn’t as the hotel was full. Instead we received a second duvet to use as additional layer. I wouldn’t recommend sharing a room with teenage children as you are separated by a glass screen from the lounge and the sofabed is set up right next to the glass. There is only a very lightweight roller blind which is not very private.

the location was ideal. the room was spacious and very clean. the staff were welcoming and very helpful

the shower in our room was very temper-mental, if the temperature knob was touched even in the slightest way the water would become extremely hot and impossible to shower under. housekeeping wasn’t great. they came in once a day to change our bins and that was it. we stayed for four nights and not once were our bed sheets changed or offered to be changed and we weren’t offered clean towels. we had to ask for extra towels ourselves as having only 2 towels for two of us showering twice daily wasn’t sufficient.

The location is just perfect !!!,, friendly staff,,sound proof building, the noise during friday night was very minimal

- The tissue roll and the tissue box that were provided in the toiled were half used, i would love to have my own new stuff not a used one from previous visitors!! This is not hygienic at all. - The toilet smelled pee during my whole stay. - I didnt like the chair in the studio, i would rather have a small sofa instead of just a chair , that made the vibe of the room not cozy. - The water in the shower was very hot although i placed it on the maximum cold but was still hot.

The location was great - very central and easy to get to whatever amenities are needed. The room was clean and comfortable, and my tv stick reached the plug socket and TV which is great because most places don't seem set up for that. The room was a decent size for one person, I didn't feel cramped as in other places. I used the kitchen everyday.

The weather was hot, but I couldn't get the window open. I better extractor fan might have helped. There was no oven, and though that would be great I managed with the hob and microwave.

It was a fully equipped mini-apartment with a microwave, hob etc. There was plenty of space for anything I needed to do. The location is central so shopping, including supermarkets, was close and easy. There was ample washing up liquid provided so re-using the cutlery and crockery wasn't a problem at all. I found the frying pan, spatula etc but didn't use them so I didn't heed to ask reception for some cooking oil as none was evident in the room.

I missed a lit 'make-up mirror' for shaving and tying my bow tie (I'm getting on and my eyesight isn't as acute as it once was). Not that there were no mirrors...there were large ones that I could get close to...but the lighting was 'restrained', ie perfectly adequate for most things but not the brightest. Reception have promised to get the shower temperature control looked at. I could get anything from hot to scalding but nothing below. Hot was at the top of the range I like and so it wasn't a problem Come summer it might be...

The apartment was in a perfect location with easy access to shops , restaurants & the docks & train station . The apartment was very spacious with separate bedroom , long hallway , bathroom and a dining/sitting area with kitchen facilities. The apartment was spotless it also had a washing machine/tumble dryer which would be great for longer stays . This apartment was very comfortable and even though it is on a very busy street once inside the building you couldn’t hear any noise . The entrance is very secure and the reception staff are amazing . We parked in St John’s Centre car park ( £12 for 24hrs) and it’s a a 5min walk straight down to Quest apartments located to the left of Primark . We will definitely be using these apartments for our regular visits to Liverpool

Everything was perfect , no issues