I loved staying here, it is a fabulous hotel. My room was perfect for me, the bed was comfy, the storage was plentiful and the bathroom roomy. The staff were friendly and incredibly helpful indeed. The hotel was excellently placed for Liverpool One, and Bold Street was literally round the corner. I did wonder if street noise at night would be a problem but I heard absolutely nothing whatsoever. I'll definitely be staying here again.

I seriously cannot think of anything I disliked about staying here.

The staff were really helpful, we especially appreciated the staff-picked food recommendations, every one we tried was delicious! The location was perfect for tourism, we got everywhere we wanted on foot. The water was amazingly hot and with great pressure. We really recommend this hotel for a stay.

The walls between rooms are really thin and our neighbors were coming back from parties at 4am, which woke us up every day.

Location excellent. Very friendly staff. Would recommend.

The mugs provided did not fit in the coffee machine

Excellent hotel in the perfect location in Liverpool just off the main high street. Staff were very helpful and generally kind, welcoming and friendly - especially Cole. You even got a sweet handwritten welcome card in your room upon arrival! Got to check-in early which was great. The small double room was the perfect cozy size. bed was v soft and comfortable. Loved the kitchenette and desk to work in the room. The lounge area was great. I’d definitely come back.

The only negative was the water in the shower in the room was burning / scalding hot, no matter which way you turned it. There was a warning sign in the shower to tell you this, but it was very difficult to shower for a long time in burning hot temperatures.

Centrally located, loads of bars and restaurants around the property. Only a 10 minute walk from Lime Street station, and 10 minutes from Matthew Street. Room was modern and clean, with a fridge, sink and tea and coffee facilities.

We did book a small double room, and the bed was tiny. But it was comfortable and fine for a couple of nights, just be aware the bed is extremely small if booking this room.

*Great location and despite being on a street with lots of bars and clubs, there is some impressive sound proofing as we couldn't hear anything from the reception or our room *Lovely staff - genuinely warm, friendly and so welcoming *Good size rooms (we stayed in a king size and a superior) with good quality bedding/pillows and air con *Love the little kitchenette with fridge, microwave, coffee machine and crockery *I really like the security of the building as either the reception staff have to let you in or you need a key card *Up to date TV with the ability to cast Netflix etc *Fast reliable WiFi

Nothing - absolutely loved this place!

The location in the city centre, not far from Lime Street Station was ideal for my overnight trip to watch the Liverpool FC Champions bus parade. The room was compact but more than adequate for one person, with a very comfortable double bed. There was everything you could want, Cleverly arranged. Large shower with body wash, shampoo, conditioner and body lotion. I didn't need half the toiletries I'd brought with me! Lovely soft towels. Behind sliding doors, on the right as you walked into the room, was a small sink, microwave, coffee machine, small fridge. Also tea bags and sachets of coffee and milk provided. Crockery and cutlery enough for two people. Only one slight glitch, I didn't know how to work the coffee machine and there were no instructions that I could see. The room was on the 4th floor, at the back of the building and despite being in the city centre, all was quiet and peaseful. Reception staff were friendly and helpful. I'd definitely stay again.

The price for one night was more than double their usual rate but compared to other places, who'd all hiked their prices because of events happening in the city, it was very reasonable and I was surprised to find a room for that price as I booked last minute.

If I got rate this a million stars I would. The staff were so kind and helpful from the moment I booked the trip. I booked on behalf of my grandma and great auntie for their 70th birthday and the staff went out of there way to make it truly special. They let me bring decorations the night before and then they decorated their room as a surprise. My grandma always says that this is her favourite hotel and I can see why. I asked if they could be on the top floor and they made that happen! They also gave some complimentary prosecco which was so kind of them. I'm already spreading the word about this hotel & my family is going to be booking to stay for my wedding this year. I would highly recommend! It's also in a perfect location.

I can't fault it at all.

We have just returned from our 3 night break at this lovely boutique hotel. The location was perfect with ample restaurants/bars and attractions in close proximity. The reception staff were all very friendly and welcoming. We were given a map of the city and directions to the areas we wanted to visit during our stay. The hotel itself was always immaculate, and our room was well appointed. Although the hotel is in the city, it is located on a quiet street, so it was very peaceful throughout our stay. We are already planning to revisit Liverpool later in the year and will definitely be staying here again.

Nothing, everything was perfect.

I LOVED THE RESIDENT ! 💖 It's so central, so clean and it's really tastefully furnished, it has a super comfortable bed & great quality bedding. The kitchen area in the cupboard is so well thought out. There are gorgeous Molton Brown toiletries and I loved having a relaxing bath ! The big TV is great too. I loved the glass of prosecco on my first night , thank you 🥂 All the staff at reception and housekeeping are absolutely brilliant and made my stay very special 👌💗

The air con/heating in the room was great & super efficient but I would've loved being able to open a window !