Great location. Nice space. Clear communication.

Only one thing. Shower was poor. Poor water pressure and no control of temperature, it was red hot or cold.

Great location

Arrived & the apartment I booked had people in it who had extended their stay. We had to faff around for over an hour trying to contact the property manager (Alex) to tell us that he’d changed our apartment & not told us. Also the new apartment was smaller than the one I had originally booked, with one cushion cover missing from the sofa.

It had all appliances in the kitchen that you needed, It was easy to get into the building but secure. It had a tesco express across the road.

There was a welcome folder which explained things but not how to turn the heating on.

Lovely apartment, easy check in/out, good facilities

Kitchen utensils and bathroom could have been a bit cleaner. Lots of noise into the late hours and through the night from surrounding apartments.

Easy check-in, on the day of arrival there was an issue with hot water, but I was able to contact the host and they moved us to a better room for the duration of our stay. The rooms are well laid out. The bed was very comfortable not too soft not too hard. The kitchen had everything we needed and more. Very well located less than a 5 minute stroll into the city centre.

Honestly nothing bad about the apartment. But just a warning the apartments are across the road from a student residence and this isn't a problem but the noise early hours in the morning was quite loud.

well decorated, great location, easy to get to, fantastic host

the hallway smelled like cigarettes and the sofa had a few stains in it but other than that it was great!

The heating was not working in the apartment

The location is perfect. 10 minute car journey to Chester zoo, 2 minute walk and you're in the centre, Tesco metro across the road for essentials. The only downside for the location is that the road is quite busy and we were kept awake one night by a car alarm going off outside. The duplex apartment could do with a bit of a makeover. There were gaps in the flooring, marks on the rug in the living room and scuffs and dirty marks on the wall. The WiFi kept disconnecting which made watching a film in the evenings difficult. The sofa in the living room is a little hard to sit on, and the bed could benefit from a new mattress and duvet. Both were on the things side. The duplex offered great value for money with the location and the space inside. It was an excellent base to spend the weekend exploring Chester and we'd definitely book here again, as we still have so much to do and see. The staff, who we didn't meet but contacted via the chat function, were helpful and informative. We'd absolutely recommend staying here.

the apartment was so cute just what we needed for our weekend away and the 21st birthday decorations i added onto the booking looked amazing (however for £65 i did think a little bottle of prosecco or something would’ve been a nice touch to add). the location is fantastic literally a two minute walk and you’re in the centre of chester, however the apartments are directly opposite university student accommodation flats and both nights we got woke up around 2/3am by how loud they were being but that obviously isn’t anything to do with the apartments themselves. we would’ve loved to try the room service from the cafe downstairs but unfortunately it’s closed on weekends. the apartment could do with a little dining table somewhere as one night we decided to stay in and cook but didn’t have anywhere to eat it.

great location even though we could hear everything going on outside

The heating was poor even though we had it on it was very cold also the sofa was very dirty and stained which put us off actually sitting on it but there was a spare duvet in the bedroom so we put that on it.