Loved the antique style decor, everything was clean, the double room was a good size and the bed was large and extremely comfortable. Check in and check out was also very quick and easy and the the staff were all lovely.

The lift was really cool but a little scary with only a 2 person 150kg weight limit and if there was another way to get upstairs it wasn’t clearly directed so made us a little nervous since we would have exceeded it with bags and have to have 2 trips up/down.

This hotel is a sort of atmospheric place located in a district where you can feel the arts (because of the nearby theater and many art works you can enjoy in the hotel itself), the quietness (which is so different to the central London), the nature (because of the beautiful parks), the history (because of the real and still existing Swiss cottage), the music (because of the lovely but slightly off tuned grand piano), the diversity (because of the cross-cultural food market), the community (just because), etc.

The hotel bar looks like a bit abandoned, some guests could expect a bit more variety in the provided services. There is no much convenient space in a large bathroom to put the amenities. Just a small fridge in the room would be much appreciated by many!

Excellent sized room with a very nice sitting area, quite spacious and comfortable bed. Very close to the tube and amenities, and it was great to be able to store our luggage before check-in and after checkout!

The shower unit was broken and could easily fall on someone, I alerted the hotel for this and hopefully they will fix it. We couldn't get the TV to work as it kept saying it couldn't connect to the aerial. Too bad that the neighbours' did and they had theirs loud until late hours!...

The location was perfect for our needs. I loved the Victorian vibe in the lounge area, especially the furniture and the grand piano. The staff were exceptionally friendly, and the beds were very comfortable. Great value for the price!

The building is quite old, and there’s no air conditioning, which can be uncomfortable during warmer days. If you're in a lower-level bedroom, opening the windows for airflow offers very little privacy. I’d suggest adding awnings or some kind of privacy barrier so guests can leave the windows open without feeling exposed to the street.

Well maintained hotel, in a great location - direct transport links to Luton and Stansted airports, as well as Wembley Stadium. A short walk from Primrose Hill with the best views of London City. Breakfast was very good, staff were polite and everywhere in the hotel was clean.

Our room was smaller than expected, but still comfortable. It would have been nice to have an option for a packed breakfast for early check-out - we left the hotel at 8am on Saturday morning and were unable to take advantage of the breakfast we had paid for.

I like everything about BW Swiss Cottage. The location is pleasant (a couple of stops from C London, on a quiet road, with plenty of restaurants around), the ambience is quirky and leagues better than a concrete box hotel, staff are unfailingly polite.

Maybe fresh orange juid=ce rather than concentrate for breakfast!

Really lovely old fashioned town house feel. The lounge area and bar were beautiful. Loved that the cooked breakfast was served to you rather than a buffet style. The staff were really friendly and helpful. The family room was huge, especially for London. Just a stones throw for the tube station. Will definitely stay again.

The floor boards are very creaky due to the age of the building, so if that's something that would bother you, it might not be the right hotel for you.

The property is definitely a little old but the cleanliness and comfort compensates! The property was really close to the tube station, local stores, restaurants, and more. We really got the feeling of how residents in London truly live as this hotel is near other residential areas. Staff were incredibly helpful as they always fulfilled our requests. Property didnt have A/C but London is such a chilly city. With the fans that they provided and opening the windows, we were all set. Such a cute little neighborhood and for the price I say it is worth it.

Bathroom is a tad small but doable. No ice machine, microwave, or a little refrigerator. That was pretty inconvenient. The lift is restricted by weight; 150kg is the max. We used it once or twice until we came back from touring and the lift was broken….. we were on the 4th floor so we had to take the stairs. Luckily this happened on our last day.

We loved that big, beautiful downstairs sitting room. The window open onto the little garden. The garden out the back, the dining room. While the rooms were modest, these common spaces were elegant and spacious and comfortable. After a challenging day of travel and meetings, to sit quietly in the welcoming chairs and just watch the evening come in on the trees in the twilight was heavenly.

Well, it is a charming old house with a charming old elevator but in the scheme of things, that never really mattered.

We had to be in the area for an event, so the location was great. Easy access to the tube - about a 2-3 minute walk. Good value for easy access to Hampstead Heath and the areas around it. We were upgraded to a family suite - it had old-fashioned furniture and high ceilings. And a full size desk, making it easy to get some work done. This is the second time we've stayed there, and the staff is always friendly and helpful.

Those who prefer modern hotels will find it a bit dated, but I think it adds to the charm. Beds were fine, but not plush. No mini fridge in the room, which is uncommon these days.