The hotel is conveniently located, but in a very quiet and comfortable location. I never really heard street noise. Also, the staff is exceptional. I especially appreciated the warmth and helpfulness of Miia. The finishes in the room are top quality, including the kitchen, bathroom fixtures and the sheets/pillows. As this was the third leg of a journey through Europe I especially liked that there was a washer/dryer plus kitchen facilities. I knew that I would not want to eat all my meals out so having a fridge, microwave, etc., made it perfect. I had a wonderful 5 days staying here and would return in a heartbeat.

There are short stairs to get to the apartment I stayed in even though there is an elevator in the building. For me this was not a problem but for others it might be.

We booked last-minute that very morning after a red-eye flight and they got us in a room as soon as possible, apologizing for the wait in the meantime (even though it was before normal check-in time), and upgraded us for free to a better room that was available sooner! The building is historic and the room was gorgeous, modern, spacious, spotlessly clean, and comfortable. Huge, powerful, hot shower. The ultra-modern kitchen was small but fun to cook in. All staff was lovely and helpful and attentive. We accidentally broke a mug and a nice man from housekeeping soon arrived with a "glass bucket" to finish cleaning it up safely. Great location in Chelsea, with Sloane Square tube stop nearby. I could happily live there for a long time if I could afford it!

The only downside was a hassle regarding more coffee pods. These had to be ordered (and paid for) through their app, but didn't arrive... we inquired and they said they are delivered by housekeeping, so were unable to deliver them because of our do-not-disturb sign... so we removed the sign the next day, housekeeping came and did a beautiful job of cleaning... but left no coffee pods. We ended up having to buy them at a shop in the meantime, then inquired again, and someone finally delivered them. It was a few days of a mild annoyance in an otherwise perfect stay.

Everything except for the cost! The staff especially Blessing and Sarah were utterly delightful and so helpful. The location couldn’t be better in my opinion. All the delights of Sloane Square, King’s Road and Knightsbridge are literally on your doorstep. The apartment itself was super clean, well stocked and a real oasis in the middle of a very hot London (the time I was there).

The cost is pretty eye watering.

It was a lovely stay, however I think for the price there could have been more amenities in the building like a bigger gym, spa, common areas to work, etc. The entire staff was so warm and welcoming and they were so dog friendly it was amazing :-) Housekeeping was very attentive.

The area was in a heavy middle eastern touristy area and I didn’t feel very comfortable with my dog around them

Love Sloane Square my favorite location in London. Clean - Very New. Staff was friendly but a bit unseasoned. They were trying hard which was all one can ask.

The shades in the bedroom need to be longer. The light came in which woke us up. It would have been nice if the bathroom was connected to the main bedroom or a different layout. Bathroom is in the farthest spot from the bedroom.

Beautifully presented. Thoughtfully equipped at an impressive level. Spacious, tastefully decorated and furnished. Very comfortable beds with very comfortable bedding and pillows. The bathroom was large with a powerful shower ample toiletries.

New brand and clean apartment. Great location in rich part of London. Everything was excellent. The staff was helpful, especially the Somalian girl in the reception area.

Super comfortable apartment with everything we needed. I asked if we could get a blender to make smoothies and they had one there that evening.

Location Facilities

The basement floor room had no natural light as it’s window is higher from the floor.

Perfect location on a quiet street. Wonderful staff. The apartment was modern and had beautiful decor! The beds were so comfortable and the bathroom was gorgeous!

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