The hotel itself is really nice and breakfast was amazing.

Cleaning of the room could have been better, especially under the bed where there was quite a bit of dust and an elastic from a previous person.

I like the boutique style and the modern design. It is well located and you can even walk to various places. Breakfast is served which is a great plus for me. Clean and calm rooms with coffee machine.

Daily house keeping needs to be requested for shorter stays. It works fine if you ask for it. But personally I find this trend not acceptable. For me daily house keeping belongs to the service of a hotel and it is also represented in the price of a hotel. I feel Covid19 and environmental protection are just used as an excuse to simply safe internal costs. If I don't want the service of a hotel I could also rent an Airbnb and go around the corner for breakfast. Hotels should deliver what the customer is also paying for - this includes daily house keeping without requesting it seperately.

It was high-quality experience, especially for those looking for a boutique hotel in a central, quieter part of London. Its stylish design, excellent service, and prime location in Marylebone make it an attractive option for visitors who prioritize comfort and charm over extensive amenities. While the rooms may be a bit small and there are no extravagant leisure facilities, it delivers a very solid and enjoyable stay for most travelers. If you’re looking for a cozy, upscale stay with a strong local vibe and easy access to London’s highlights, Holmes Hotel London is a great choice. Overall, the staff at Holmes Hotel London are regarded as one of the hotel’s highlights, providing warm, professional service that adds to the boutique hotel’s charm.

Location was just perfect, close to every attraction, underground is nearby, lots of restaurants and coffee shops around, quite. Room was clean with good size, has a kittle and nespresso machine with tea bag varieties, water bottles provided daily, bathroom was perfect with full of amenities, check in/out was smooth and easy, Digital key using an app was excellent. The restaurant / bar was excellent, delicious and cozy place.

Beds were not comfy, 2 singles were joined so it felt hard in the middle Thin walls between rooms, which make it noisy at night and it DID disturb our sleep.

The location is perfect for anything you would want in London. Baker street station is a few steps away to go to any museum, gallery, concert , theater ,venue or restaurant you may want and you have any shop needed just around the hotel. We even used a laundry a few blocks away with perfect and fast service to refresh our clothes in a multi city trip. We stayed in a superior room that was spotless , very cozy, quiet and comfortable with a nice view of very typical London surroundings. Front desk staff very friendly and professional. The lobby areas and hotel Restaurant truly upscale, pleasant and comforrable. We arrived via Eurostar and travelled back from Heathrow via Paddington Heathrow express and via Uber to and from the stations to the hotel. Very practical , relaxed and at reasonable costs. I fail to see the issues of some negative reviews that made us doubt a little. Everything was perfect for our stay. We will definetly stay at the Holmes when in London

A very small issue: costs of drinks almost impossible to find when looking at the a la carte breakfast menu offers.

Very comfortable stay, with good design and nice storage. Bathroom was in good condition with a nice shower. We loved the bar and restaurant downstairs and the sitting spaces to enjoy if you are out of the room. We thought the location was a good spot, very close to Baker St tube station and buses as well as the gorgeous Marylebone high street area. Quirky but styled Sherlock vibes make it a bit different from other hotels. We stayed 5 nights just before Christmas.

Not much worth mentioning... Small lift which was a bit busy at times, and we had a few stairs to go up to get to our room. So if you have accessibility issues ask for a room closer to the lifts or get a porter for your bags. Room was a bit dark, mood lighting is great but I love if there an option for a brighter light for occasional use!

The hotel was very clean and invited. Personnel was very friendly and helpfull. Very good and beautiful bathroom. Good quality for champoo, shower gel and soap Beautiful room and good size. No carpet in the room. I asked this, because of my allergies. Good television. The bed was very comfortable. Not too hard and not too soft. Bedlinnen, highest quality. A lot of free coffee, thee and water. Very nice bathrobe and slippers, best quality. Very good facilities. Good breakfast. Beautiful sitting areas. Very good location. No noise and a 10 minutes walk and you're in Oxford street. 15 minutes and you're in Hyde Park. Very easy when you come from the eurostar. Only 3 stops with bakerloo line. There are 5 lines for the tube at the bakerstreet station. Tube station only 2 minutes from the hotel. Restaurants around the corner. Best value for your money. I go every year to London. Normally you get in other hotels less value for your money. No buffet is not a problem, enough choise and above all not every body is walking around. You can enjoy your breakfast in a very beautful restaurant.

Nothing

The location, staff and ambiance were all amazing. We were checked in immediately upon arrival even though we arrived quite early. The location is perfect, just a few blocks from the tube station. The room was quiet, large and very comfortable.

Nothing, all was great!

The hotel overall was immaculate and the room was a good size - the 'themed' decor was great but wasn't over the top. The room was cleaned and restocked daily with water, biscuits etc The A la carte breakfast was plentiful and of beautiful quality. Lovely relaxing lounge area.

We had a couple of 'in room' problems. The first afternoon the room was so hot as the temperature thermo was broken and could not be adjusted. Also, the ceiling air con unit in the bathroom was dripping water from the unit onto the bathroom floor just above the toilet - making the floor and us wet! We reported both to reception but it appears that only half the issue was logged and the constantly dripping water was never resolved. We very quickly received a fan to help with the overheating. There was also friction between the breakfast staff during busy service.

Very good location, close to tourist sights, good value.

The bar manager on duty on the afternoon of 12 April. He berated us like we were second class citizens, from a distance of 25 ft because we bought a cookie from Gail’s to eat it at the hotel. We already had ordered 2 cappuccinos and had spent over £600 for food and beverages during our stay. He was very rude to say the least and not customer oriented at all.