I like the breakfast at Firmdale hotels. Good quality. The night manager was very nice and helpful, same goes for most of the staff, people are friendly and they offer help. Thanks!

What I did not like about this time at this hotel: the sink was not draining properly. It was this way when I checked in, the next morning I noticed the same issue about the bathtub. These were fixed that day, and the issue seemed to be less of an issue although not completely resolved. Morning of day 3 same thing starts to happen. Day 4 we were back to square one. Needs to be checked every day I guess. Room 103.

I recently had the pleasure of staying at Knightsbridge. The staff were exceptionally welcoming and attentive, ensuring that every detail of my stay was perfect. The room was beautifully appointed, offering a comfortable and relaxing atmosphere. The location was ideal, making it easy to explore the city’s attractions. I particularly enjoyed the complimentary amenities, which added a special touch to my stay. I will definitely recommend it and look forward to returning on my next visit!

Very clean, comfortable beds. Couldn’t even tell you are in a city because of how quiet it is inside the hotel. Staff were wonderful, attentive and caring.

Main stations weren’t just around the corner, a slight walk away which can add up if you are commuting far. Breakfast buffet was lacking in my opinion, expected some warm options (such as bacon & eggs). However, it’s just 2 cereal options with some fruit/milk, and a couple baked goods (like croissants).

Location and standard of accommodation. Bed and bed linen were very comfortable which is very important to me.

Would have preferred a walk in shower rather than shower above the bath

Beautifully furnished rooms , very homely and relaxing. Very pleasant and helpful staff . Lovely breakfast, quiet but very central location. We thoroughly enjoyed our stay .

The property is beautifully decorated and very comfortable. However it is compact and has no restaurant so breakfast is served in one of the drawing rooms . Seating can be limited depending on your time choice .

The rooms are spacious and very clean (gets cleaned twice a day). The location is very convenient and safe (walking distance from major attractions in the city). Staff are exceptionally friendly and helpful. We would definitely stay here again!

Slow internet

Breakfast was guite good but limited evening dining options. My biggest negative was the lack of a jug to make myself a cup of tea in our own room - a huge negative for me when staying in a hotel. Room service tea is never desirable - it is always luke warm when it arrives and usually poor quality tea. Also when I have a cup of tea, I invariable have 2 or 3 cups which I like to poor myself.

Perhaps suggestion card of good eating options within walking distance

The location was nice because it's in a busy area but the hotel is in a quiet street. The staff were very nice and helpful.

The room didn't have an iron, kettle or complimentary coffee. Only thing missing. Otherwise it was very clean and comfortable.

The property was immaculate, fantastic location, beautifully decorated, smelled like the Chelsea Garden Show. The staff was so attentive and helpful. The breakfast was fresh and delicious with a wonderful variety of options. The best house-made granola I’ve ever had.

Nothing. It was all above and beyond our expectations.

I had an exceptional stay at Knightsbridge hotel. The service was impeccable, and the staff went above and beyond to ensure a comfortable and memorable experience. The hotel’s attention to detail, cleanliness, and overall atmosphere made it a true standout. I was thoroughly impressed and will definitely be returning on my next visit. Highly recommended!