The staff was lovely and helpful. The location, in Hampstead, while not central, was convenient to the underground, and not a long way from tourist attractions. The neighborhood is quaint, pretty and trendy, the hotel is mere blocks away from Hampstead Heath with its many opportunities for country walks right in the city, and there are scores of restaurants, bakeries, galleries and upscale shops steps away. My room was spacious, attractive, comfortable and quiet.

My room was up 2 very steep flights of stairs, which, for an old person like myself, was very challenging to negotiate.

A simple but comfortable hotel in an old building. The rooms are small with small bathroom... The breakfast is basic but good especially the coffee (Italian). All rooms involve steep narrow stairs, no elevator. It is advertised in advance as being an old building. The staff is very friendly and helpful. Location is good, being near a northern line tube station, but the neighborhood in itself (Hampstead) is nice and full of shops, pubs, restaurants, caffes and a small but nice "old town".

The size of the room and bathroom.

Lorenzo and his team are simply fantastic. Attentive, kind and accommodating. This is what true hospitality looks like, and frankly I didn't know it still exists! The B&B is at a perfect location if you wanna stay outside of the busy areas but still wanna stay easily connected to the centre. Tube is minutes away, and Hampstead is one of the most beautiful places ever. This was my first time in London, but for sure not the last and now I know where to stay when I come back :)

Wonderful hosts and very accomodating. Breakfast was a simple but adequate affair with freshly made coffee. Easy walking distance to underground and plenty of quaint pubs and shops nearby. Kenwood House just up the road a worthwhile visit and Hampstead Heath. Everyman cinemas a real treat too…. We were pleasantly surprised by the ceiling fan which during the heat of our stay got a bit of a workout.

Our room was on a very busy road- so quite noisy but earplugs supplied and adequate. We were looking g forward to eating at the downstairs restaurant but it was unfortunately closed.

Easy to access to central London, staffs are very friendly and helpful, breakfast was very good, rooms were clean. I'm very satisfied, will come back for sure.

There was a hill from the station. I recommend you to use Uber if you carry a huge luggage.

The location was excellent with the tube and bus being within five minutes walk and based in a very popular area of London. The staff gave a family feeling with their friendliness and the overall security safety within a building with an extremely interesting history. The location was within a popular walking and swimming parkland with spectacular views of London.

There isn't anything I didn't like, I was a solo client who has high expectation which was fully met and I look forward to staying there on my next visit to London.

La Gaffe is in a great location in Hampstead, just a few minutes walk up the hill from the Hampstead underground station and within walking distance of Hampstead Heath. Staff here were so friendly and welcoming. My double room was a good size for me. There was a small desk and some hanging space and a drawer for clothes. There was a kettle in the room and an iron available for use. I loved the windows that I could open for some fresh air, although being on the main road, this was quite noisy. Ear plugs were provided. The included breakfast was very welcome to start the day. Being on the northern line of the underground was so handy. It was easy to get anywhere in London that I needed to go.

Although only a short distance from the station, it's all uphill and over some uneven footpaths, which was a challenge with a heavy suitcase. This was not a huge problem for me, but might be for some.

This north London neighborhood has easy Tube connections via the Northern line to everywhere you need to go. The village itself boosts great restaurants and pubs and shops. I would choose to stay here over central London again. La Gaffe is a wonderful restaurant and the guest rooms and wonderful. We stayed in a family room which was actually 2 bedrooms. Really terrific !

We liked absolutely everything !

We love staying in Hampstead. La Gaffe is close to public transportation. Great shower, friendly staff, good breakfast.

The bedroom was very small, so it was challenging to store 2 suitcases. The location is on a busy, narrow street, making it hard to unload luggage from a car (you’ll either need to pull up onto the sidewalk or, better yet, turn the corner off the main road). Street parking is practically nonexistent, but there is a parking lot in Swiss Cottage, about a 25 minute walk away.

I liked your facilities staff. They are so friendly. Also, the breakfast and drinks were very nice. I would like to come back when I have a chance to visit London again in the future. Hopefully, I can visit there again.

There was no air conditioner, which I know is not that common in London to have it. for breakfast, if you can rotate the every other day of something, that would be great. However, they are minor things.