Great location. Friendly staff. Good value for money.

The location was excellent. Safe area by Kensington Gardens , nearby tube station , walking distance from Notting Hill . Room Was clean , recently renovated

Room got very hot even after we turned off the Heat. We slept with a window open and that took take of the problem. We could heard the loud noise of the doors closing in the rooms in our hallway. Annoying when you are sleeping. Bathroom was rather small .

"It Was a hospatile experience, comfortable and I enjoyed it, with no complaint".. The Hotel was with good value worth to add on the list options if you were visiting London and I would to like repeat i without hesitation. -Quite area, good location, walking distance. - 5 minutes to transportations and park, -24 hours open reception, with welcoming staff available. -Tidy hotel. -Clean. -accessible. -Good serviced and friendly helpful staff, that I believe your needs and requests, they would do their best to help you do it, without much struggle. -Room size was okay, you would feel it bigger anyhow as there is a good use of each space in there and much organized. -Bed is comfortable, decorations there feel as new with no smells. -When I checked-in , the Room was supplied by bottles of water, apples green and red,options of hot drinks. -Toilets were clean and hot water pressure is good, was nice showering and comfortable in use, provided by nice organised utilities. -smart TV, rooms is good isolated. - I didn't have breakfast there however, I noticed it was cheap to add by just 10£. - lemon water and apples in the reception during the day. -I liked that, I found the room service working when I asked on 8 pm, good. - working vending machine. -Space for luggage storage, service there as it was full of tourists of different nationalities - lifts . - good innercourt view for my room. -Few Electric sockets.

Nothing actually no complain.. -No room signs numbers were on my floor walls corridor to direct me to the room numbers. -Would be a good promoting idea to add in room, if could install telephone in room, for reception contact feasibly instead of contact through personal cellular/also lighting the hotel name sign above the main entrance, however it was easy to be seen and recognize/ some work on the Google maps label.

Really friendly staff and super clean! The clean linen and towels were so soft. The beds were so comfy and we had the best night’s sleep.

That there was no window in the room, obviously just due to positioning, but a little bit of air would have been nice.

the location was great and easily accessible via tubes or walking

the room was a tad on the small side but it made no difference for one night

The staff was nice, the bed was decently comfortable and the breakfast buffet was good in a pinch. They give you free tea to make in your room, which was also nice. The best aspect of this hotel is its location. Many places are close enough that they can be walked to easily, and access to the underground is 3 streets away. Also, Kensington park is right next to it, and it is a very pretty place to relax in.

The fire alarm rang 3 times in one day for no good reason. It was fixed, but still. Unpleasant to be woken by it at 7 am. Also, the shower had a nasty habit of changing temperatures on it’s own and suddenly becoming very hot.

location

only one elevator was working out of 3 And housekeeping was using the elevator once at the time . My room was not clean, not even once . Had to go to front desk to get toilet paper and towels . TV didn’t work. I asked them to fix it and never happened. Kid was not happy We be facing construction site had to deal with noise every morning Breakfast was the same every single day Rooms were too small. We have no place to walk around with our luggage all over the floor. He should have a secret shopper to check this hotels before you post them on your website. That was a waste of money for me.

I was worried after reading some of the reviews on the hotel after I booked. I decided however to persevere and go with the booking as it was non-refundable. To my delight, the room was exactly as pictures, it wasn't massive but I've stayed in much smaller for much more money. The room was clean and tidy, and the bed was excellent! The location was amazing, right beside Hyde Park and beside 2 different tube stations with several lines running. All in all this was a really good experience. Amazing value for money in London!

There wasn't really anything overly negative for me during this stay. If I had to be really critical, I would say I had to ask for my room to be cleaned and made up daily, fairly common these days though.

At the time of booking it was the cheapest possible hotel in Zone 1, close to the tube, which can fit a family with 2 kids. For the price we got a nice room with a bed and a sofa made into a bed and a perfect bathroom. It was clean, and for the price we had a breakfast. What more would you need? Oh, and it looked like recently renovated, or at least the room and specially the bath were in perfect shape. The staff was very friendly and last night we had to check out at 3am due to an early flight and they prepared a breakfast for on the go.

Whatever I write would be nitpicking. But let’s try. The mattress was not the best. The breakfast can be a bit more varied and have some more fruit and vegetables.

The location in a quiet tree-lined street close to Hyde Park and the buzz of Queensway was great. I had opted for a 'de luxe double room' but when I saw it, it seemed very cramped for such a name. The desk staff explained some of the rooms had been refurbished and that qualified as de luxe. However they went to a lot of effort to find me a corner room that was a bit larger and I was happy there. It had a great shower - big, overhead and handheld sprays, and a non-slip mat to keep you safe. I liked the 12pm checkout, but the price of that is no checkin before 3pm.

This is not a luxury hotel, not that it charges at those prices. You can't charge things like breakfast to your account, there's no concierge service, etc. The breakfast was pretty poor for what it cost - no Muesli, no fruit. Leathery eggs and thick bacon. Little variety in bread. Machines for coffee.