Great location. Friendly staff. Good value for money.

The location was excellent. Safe area by Kensington Gardens , nearby tube station , walking distance from Notting Hill . Room Was clean , recently renovated

Room got very hot even after we turned off the Heat. We slept with a window open and that took take of the problem. We could heard the loud noise of the doors closing in the rooms in our hallway. Annoying when you are sleeping. Bathroom was rather small .

"It Was a hospatile experience, comfortable and I enjoyed it, with no complaint".. The Hotel was with good value worth to add on the list options if you were visiting London and I would to like repeat i without hesitation. -Quite area, good location, walking distance. - 5 minutes to transportations and park, -24 hours open reception, with welcoming staff available. -Tidy hotel. -Clean. -accessible. -Good serviced and friendly helpful staff, that I believe your needs and requests, they would do their best to help you do it, without much struggle. -Room size was okay, you would feel it bigger anyhow as there is a good use of each space in there and much organized. -Bed is comfortable, decorations there feel as new with no smells. -When I checked-in , the Room was supplied by bottles of water, apples green and red,options of hot drinks. -Toilets were clean and hot water pressure is good, was nice showering and comfortable in use, provided by nice organised utilities. -smart TV, rooms is good isolated. - I didn't have breakfast there however, I noticed it was cheap to add by just 10£. - lemon water and apples in the reception during the day. -I liked that, I found the room service working when I asked on 8 pm, good. - working vending machine. -Space for luggage storage, service there as it was full of tourists of different nationalities - lifts . - good innercourt view for my room. -Few Electric sockets.

Nothing actually no complain.. -No room signs numbers were on my floor walls corridor to direct me to the room numbers. -Would be a good promoting idea to add in room, if could install telephone in room, for reception contact feasibly instead of contact through personal cellular/also lighting the hotel name sign above the main entrance, however it was easy to be seen and recognize/ some work on the Google maps label.

Really friendly staff and super clean! The clean linen and towels were so soft. The beds were so comfy and we had the best night’s sleep.

That there was no window in the room, obviously just due to positioning, but a little bit of air would have been nice.

Perfect location, very clean rooms, fresh towels everyday (if you want), very nice and helpful staff. Good price vs. quality/location.

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At this price, it was one of the rare hotels with air conditioning. Air conditioning perhaps was not needed for the London weather, but that is something I found out after I reached the city. But some form of AC is good for ventilation. The room was tiny but had just about everything one needs at hand's reach, including a plug point near the window and a good bathroom. The lighting was indirect and warm, with a hanging ring near the bed, and I liked it.

I wish the rooms were a bit bigger, but most rooms in London and Cambridge are pretty small for this price. But for a two-night stay, to visit the nearby places (Hyde Park is so near), this place was superb.

I travelled with my two children for a few days in London. The hotel is located just a few minutes walk from either Queensway or Bayswater station. The Queensway station is on the central line so is perfect for heading into central London. The area is lovely with lots of restaurants and shops nearby. The staff were lovely at check in and informed me that we could pay for breakfast any morning if we liked. We didn’t have breakfast at the hotel as we chose to go out for food so can’t comment on the food. The room is small but comfortable and had teas and coffees which were restocked each day. It was perfect as a base for us and I wouldn’t hesitate to book again.

Nothing.

Newly refurbished, small rooms as expected but still enough space for sleeping, clean, lovely location opposite Kensington Gardens, close to tube.

Great location and rooms were modern and very clean

Paid for a bottle of wine (20pounds) and the late evening reception person could not/would not provide a bottle opener. Tried to return the unopened bottle when checking out. Guy at reception was prepared to refund the bottle but was overruled by his manager on the phone. We had to dump the bottle and so essentially paid for something we could not use. Guy at reception in the morning was nice and could not understand how a bottle opener could not be provided by night staff. Other than that, the thermostat was hard to control and even after some one came to room to help, the room was still a bit cold.

The room had everything we needed. Smart tv with all apps even though we didn’t really watch it, was still useful and to know about for next time. Lady on reception remembered what room we were in which we thought was great considering the amount of rooms there were. Easy to check in and leave luggage which we did to start exploring and came back later - this could be more secure though as we were just told to go help ourselves when we went back to check in. We had numbers but we could have taken extra cases if we had been that type of person Tea biscuits and bottled water in the room

Nothing everything was fab!