The property was nice. Lovely staff member at the entrance. Extremely clean and smelt nice. Small kitchen was a bonus. Shower was nice and warm and sufficient towels were provided. Pots and pans along with basic utensils are also handy Location was great, shops and food places only a short distance away and a tube station next to them. Also great for winter wonderland as located next to Hyde park. Noise outside was not too bad during night time

Room wasn’t particularly large by any means but does what you need for a short stay. Not the most suitable for a longer trip Neighbours were loud during the afternoon night and morning. We understood it was not the hotels fault

This was my first NOX experience. It was perfect for me as it blended self catering with serviced rooms. I had everything I needed for making breakfast and an evening meal combined with fresh towels and linen and housekeeping every day if I requested. This NOX is in the perfect location for tube and bus travel and is extremely quiet inside and out . The rooms are well designed , my studio was a little tight on space for two but perfect for a solo traveller. Great Tv, shower and storage- bed a little hard for me. 24 hr reception with pleasant service meant as a 75 yr old solo traveller I felt very safe . Excellent value for money for a London stay. I’ll be back!

Nothing!

We stayed in the deluxe double room with the hot tub. We absolutely loved the tub, it was spacious and relaxing after a day in the city. The TV was large and had all of the smart TV apps etc. There was also a decent sized wardrobe with a built in hair dryer and a full kitchenette which impressed us. The bathroom and shower were small but functional and clean. The staff were welcoming and helpful, and when we called as we were anxious about making the 11pm check in, the receptionist was very supportive and detailed all of the public transport routes we could have taken. Locally, it was very handy for the tube and had lots of amazing cafes in walking distance - Les Filles was our favourite.

We felt there should have been an instruction manual for the hot tub, we had to google it ourselves and it took some working out in the end, and despite leaving it on heating mode the water would go cool. The bed was a little on the small side even for a double (ie shorter than usual double beds) and was a little too on the firm side. WiFi for the Smart TV was a little sketchy, and people in other rooms kept trying to connect to ours and interrupted our viewing, which suggests they weren’t left clear enough instructions on how to do their own. Though the room was clean, we unfortunately did have a cockroach on our floor on one of the nights.

Superb location with easy access to Queensway and Bayswater tube stations and all the local facilities travellers appreciate. Rooms are clean, comfortable, modern and compact on a quiet street. Huge TV, excellent shower, and filtered water tap. Staff were very helpful. Daily servicing was appreciated. No on-site laundry, but there is a self-service option close by. Was here for 7 nights and would recommend.

Understand comments from others about some room layouts perhaps being a bit squeezy for two people, but my room was very well sized compared to some I have previously experienced in London.

I loved the location, super clean and great staff. Loads of things in the room. A kitchen equipped with a kettle,coffee machine,toaster,microwave,pots and pans and a cooker.

I had the first room behind reception and it’s very loud. You hear the door opening and closing all the time,people talking at reception and on the road.second night there was an issue on the road With this lady that got in reception and it woke me up and couldn’t sleep at 4am. Nonetheless I will 100% stay again in this hotel as it’s super but Il make sure not to get the front room

The hotel was very small but well equipped. We had a room on the ground floor with a window and Jacuzzi. The room was relatively clean (there have been a few hairs here and there but nothing out of the ordinary!). The room was quite small but that was alright, as we spent most of the time in the city. The personell was very kind and helpful! Would recommend staying here for a few-day-city-trip!

The bed wasn’t extremely comfortable but this is complaining on a high level. In general the accommodation was ok and we would stay there again!

I recently stayed at Nox Kensington Gardens, and it exceeded all my expectations. The location is unbeatable, situated right in the heart of London with easy access to major attractions, restaurants, and public transport. The rooms were impeccably clean, stylishly decorated, and equipped with everything I needed for a comfortable stay. The bed was incredibly cozy, ensuring a great night’s sleep after a day of exploring the city. The staff were outstanding—always friendly, professional, and eager to assist with any request. They went above and beyond to make my stay memorable. I would highly recommend this accomodation to anyone visiting London, whether for business or leisure. I’m already looking forward to my next stay!

It was a fab little apartment with everything we needed for a week long stay in London.

The mattress was extremely hard and neither of us could get comfortable. I bought a cheap duvet to place underneath us on the second day which helped. I would suggest a mattress topper is required. Also, the bedding was scratchy. Higher thread count bottom sheet and duvet cover would bring this accommodation up to the next level. Apart from these two things, the apartment was perfect for our needs and served us well.

The best thing about Nox Hotel is the location. Close to Kensington Garden, the central Tube station and bus stops. Quiet and pleasant area. Sound proof walls in the room were also an asset. Most of the typical facilities present in the room (including the kitchenette), regular housekeeping.

The room was smaller than we thought. With the kitchenette present only a tiny table and 1 chair is available. Have also been given only 1 hand towel for 2 of us (but can always ask the receptionist for another one). Some hangers or hooks in the room could be really helpful + a toilet brush (which was surprisingly absent).

I stayed at this hotel and was very satisfied with my experience. The room was very clean, bright, and modern, making it both comfortable and pleasant. The staff were kind and helpful, always ready to assist. The location is another big plus: close to public transportation, it’s ideal for anyone looking to explore the city easily. It’s also situated in a quiet area, with supermarkets nearby, which was very convenient. I would highly recommend this hotel and would definitely stay here again.