I must emphasize that the hotel staff have been exceptionally professional, courteous, and attentive throughout my stay. Their dedication and hospitality truly make a positive difference, and I greatly appreciate their efforts

Electrical controls need improvements Refrigerator requires servicing. Terrace requires maintenance. Doors need repair/maintenance. Carpet cleaning is required. Elevator requires maintenance and repairs However, as we are paying a higher rate for this hotel compared to others, it would be reasonable to expect these maintenance matters to be addressed promptly to ensure the expected level of comfort and quality.

We were given a beautiful deluxe room with a view of the park.

Prior to checking out we found one of the staff in our room although the door has *dont disturb " sign. He said he was checking the minibar items. I dont think its globally accepted to enter a room with dont enter sign.

I must emphasize that the hotel staff have been exceptionally professional, courteous, and attentive throughout my stay. Their dedication and hospitality truly make a positive difference, and I greatly appreciate their efforts.

Electrical controls need improvements. Refrigerator requires servicing. Terrace requires maintenance. Doors need repair/maintenance. Carpet cleaning is required. Elevator requires maintenance and repairs. As we are paying a higher rate for this hotel compared to others, we believe it is reasonable to expect these matters to be addressed promptly to ensure the expected level of comfort and quality.

I must emphasize that the hotel staff have been exceptionally professional, courteous, and attentive throughout my stay. Their dedication and hospitality truly make a positive difference, and I greatly appreciate their efforts.

Electrical controls need improvements. Refrigerator requires servicing. Terrace requires maintenance and cleaning. Doors need repair/maintenance. Carpet cleaning is required. Elevator requires maintenance and repairs

Excellent Location in centre of London The View is a brilliant executive style room on 10th floor with superb views of the London landscape Lovely breakfast Very helpful staff Good facilities

The air conditioning system in our room had an annoying clicking noise that disturbed my wife’s sleep. Ear plugs were required.

The room was beautiful

The location of the room , the elevator was to small. Additionally, the room is not connected to the hotel lobby , it’s kind of disconnected from the hotel. Also we asked for a twin bed at check in and he said it’s Available. However , as we arrived at the room it’s a king bed. The facility of going underground to the room from the hotel isn’t nice.

Great location Breakfast

Slow check in process Lack of transparency around the service charges that appear on your final invoice - there is a 5% service charge added to your room rate bill and 13.5% service charge added to your restaurant bill. I don’t like that the invoices / receipts you are are asked to sign with the amounts and included service charges that ask for your room numbers, name and signature also have a gratuity box so the unaware may end up paying for a service charge and adding a gratuity.

We have stayed before, so knew what what to expect! The staff are so friendly, our car was parked for us when we arrived. We were upgraded to a better room, which was fabulous. We had a splendid view of Green Park! We went to the bar in the evening and had drinks and bar food, which was lovely. The breakfast in the morning was great, so much choice. We would definitely stay again, it is in such a great location too, close to everything in walking distance. Fabulous!!

Nothing!!!!

The hotel was beautiful spotless the room was spacious staff were amazing

We had dinner in the restaurant which was very slow service when we finally received the meal had been sitting a while as it was all dried out around the edges. We refused the meal and the staff dealt with it well. We ended up eating nothing which was such a shame as the rest of the hotel we couldn’t fault

Good facilities, clean pleasant rooms. Excellent staff, very friendly and perfectly helpful. The doorman were excellent ambassadors for the Atheneum.

Nothing really. Best accomodation experience of our time in the UK.